Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street, Shaw, Oldham, Lancashire
Rating: 4.59

4.6 Rating 2,577 Reviews

91 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0161 694 2790

Location:

Glebe Street,
Shaw,
Oldham
Lancashire
OL2 7SF

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Lakeland Furniture 5 star review on 18th July 2026

1581

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m still waiting on two chairs”

Helpful Report

Posted 7 years ago

Good Morning Annemarie, I am sorry to read you have still not received the chairs. Looking into this I have been informed that someone from the support team did email you this week regarding your order but have had no reply from you therefore if you have still not received the chairs please do reply to their email and we can get this resolved as swiftly as possible. Sincere apologies again for the inconvenience this has caused you. Kind regards Sam

Posted 7 years ago

“The Oxford rectangular garden umbrella I ordered arrived after some delay due to problems with Parcel Force. Lakeland reimbursed me my 48 hour postage which was good. Not all companies would do this. The umbrella has a substantial post and winding mechanism. The canvass top is not heavy canvas. The post comes in two halves which makes moving it easier. I am pleased with purchase.”

Lakeland Furniture 4 star review on 7th August 2019

Helpful Report

Posted 7 years ago

Good Morning to you Pauline, I am pleased to read you are happy with your new Oxford Parasol and I would like to Thank you for the wonderful Feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Hi this was my first purchase with your company, but was more than happy with the service. My stools look very good in my new kitchen. Thank you.”

Helpful Report

Posted 7 years ago

Good Afternoon to you Lesley, I am pleased to see you are happy with your new bar stools and I would like to Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Ordered my bed 1 month ago it's still not arrived, delivery company you use is not good , only delivering in my area at certain times , I live in a central area so dont understand why”

Helpful Report

Posted 7 years ago

Good Afternoon Becky, I am sorry to read you are still awaiting the delivery of the bed. On looking a little further into this today I have been informed that RHENUS delivery have confirmed delivery for today. If you do need to speak to them regarding this their number is 0845 4590095 option 1 and quote your post code. Alternatively please feel free to email our support team and they will be happy to help further also. The email address is support@lakeland-furniture.co.uk Sincere apologies again for all the inconvenience this has caused you. Kind regards Sam

Posted 7 years ago

“Very prompt delivery and chairs are exactly as described. They were easy to put together and look great.”

Helpful Report

Posted 7 years ago

Good Morning, Thank you for the feedback and rating you have given after receiving your chairs. I am pleased to read you found them easy to assemble and look great too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Very pleased with my garden umbrella it was a described and speedy delivery”

Helpful Report

Posted 7 years ago

Good Morning Mary, I am pleased to see you are happy with your new garden parasol and you found it to be as described on the website. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Great chairs - arrived quickly, easy to assemble . Look good in my dining room”

Helpful Report

Posted 7 years ago

Good Morning, Thank you for the great feedback and rating you have given after receiving your new chairs. I am pleased you have found them to be great chairs and look good in your dining room. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“The chairs are stunning and really good value. My only little gripe is, no instructions were included on how to put them together which would have been helpful.”

Helpful Report

Posted 7 years ago

Good Morning, I am sorry to read that on receiving your order you found there to be no assembly instructions but I am pleased to read you have now once assembled found the chairs to be stunning and really good value. Thank you for the feedback you have given and the rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Great quality and fast delivery.”

Helpful Report

Posted 7 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased the delivery was fast and you have found the product to be great quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new item onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Good product and service. Bar stools look good”

Helpful Report

Posted 7 years ago

Good Afternoon, Thank you for the feedback and rating you have given after receiving the bar stools. I am pleased you have found the product to be good. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Just what we wanted. Very easy to assemble and we love them. Thank you.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to read you are happy with your purchase and you found the items easy to assemble and they are just what you wanted. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new products onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Very happy with my order. Straight forward system and prompt delivery. Item exactly as described. Would be pleased to deal with Lakeland Furniture in the future”

Helpful Report

Posted 7 years ago

Good Morning, Thank you for the wonderful feedback and rating you have given after receiving your order. I am pleased to see you found ordering easy with a prompt delivery too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Fast delivery, excellent price, quality goods.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new purchase and you found the delivery was fast, excellent price and quality goods. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Garden parasol arrived promptly and is of good quality. Thank you”

Helpful Report

Posted 7 years ago

Good Morning Pete, I am pleased to read you are happy with your new parasol and you found it to be of good quality. Thank you for the feedback you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“I purchased a green crank up garden umbrella recently. for the sale price the umbrella was ok, I doubt if I would have paid the full price for this item as it is somewhat flimsy and lacks any strap or means of securing the umbrella when down”

Helpful Report

Posted 7 years ago

Good Afternoon, I am sorry to read you are not fully satisfied with the parasol you have received. Please do feel free to email our support team at support@lakeland-furniture.co.uk if you would like to speak to someone regarding your order and they will be happy to help you further. Kind regards Sam

Posted 7 years ago

“Easy ordering process and speedy delivery - good value. Thank you.”

Helpful Report

Posted 7 years ago

Good Morning Lucy, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you have found it to be good value. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. kind regards Sam

Posted 7 years ago

“Arrived in perfect condition, on time, and it's fantastic, thank you!”

Helpful Report

Posted 7 years ago

Good morning, I am pleased to see you are happy with your new purchase and I would like to Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Unfortunately there was a problem with the actual item, but this was sorted out and a full refund was given. The only problem is everything has to be done by Email as you cannot phone, other than that nothing to much wrong.”

Helpful Report

Posted 7 years ago

Good Morning Philip, I am sorry to read that on receiving the product you found something to be wrong but I am pleased to see that the team organised a refund for you. If you do require anything further then please do not hesitate to contact us again. Kind regards Sam

Posted 7 years ago

“Although the bar stool we bought looks good and easy to assembly, it is fairly uncomfortable to sit on as one got the feeling to be push forward.”

Helpful Report

Posted 7 years ago

Good Morning, I am sorry that you have found the bar stools to be uncomfortable for you. If you would like to speak to someone further regarding this then please do email our support team at support@lakeland-furniture.co.uk and they will be happy to help you further. Kind regards Sam

Posted 7 years ago

“Items missing and refusing to refund”

Helpful Report

Posted 7 years ago

Good Afternoon, I am sorry for the inconvenience this is causing you. The support team have informed me that they are looking into this further with Yodel and then they will be getting back to you as soon as possible today. Sincere apologies again. Kind regards Sam

Posted 7 years ago

Lakeland Furniture is rated 4.6 based on 2,577 reviews