Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street, Shaw, Oldham, Lancashire
Rating: 4.59

4.6 Rating 2,577 Reviews

91 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0161 694 2790

Location:

Glebe Street,
Shaw,
Oldham
Lancashire
OL2 7SF

Write Your review

Tell us how Lakeland Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Furniture 5 star review on 13th September 2026

1582

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful furniture at a great cost. Arrived within 2 days. The only improvement could be made to to the customer service team, who weren’t very friendly when I explained about my broken chair.”

Helpful Report

Posted 6 years ago

Good Afternoon Ms Beattie, I am sorry to read about the damaged chair and the service you received and I will be sure to pass on your feedback with the team. I am however happy to read you are happy with your new furniture. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Really good service. The chair is good quality for the price fairly easy to put together and very comfortable. Would recommend Lakeland Furniture”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the great feedback and rating you have given after receiving your new chair. I am pleased you have found it to be good quality for the price and comfortable for you too. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Not the best quality office chair, a few problems with the initial order. The lever was broken and the part from the riser was broken. We were swiftly sent a replacement and the parts were fine, fingers crossed no more problems.”

Helpful Report

Posted 6 years ago

Good Morning, I am sorry to read when you received your order you found it to be damaged but I am pleased that someone from the support team organised a replacement for you and your now satisfied. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The chair came very promptly, if anything earlier than expected, with good notification of actual delivery time. It was packed satisfactorily and was undamaged. The chair is decidedly smart looking. Although the back is low, I find it gives good support, especially to the lumbar area and is generally, though not exceptionally comfortable. If your desk does not have a central drawer, or pull-out keyboard shelf below the work surface and above where your legs go, you should be able to push the chair well under the desk, as far as the chair back. My home desk (where the chair is now being used) does have a shallow drawer (8cms). This means that the chair will not go under the desk, due to its curved sides, unless I lower it to a height that is not quite so comfortable at which to work. It would be fine at my draw-less office desk though. Would I buy it again? – yes, I would. I think it is good value and certainly fit for purpose.”

Helpful Report

Posted 6 years ago

Good Morning Mr Dixon, Thank you so much for the wonderful feedback you have given after receiving your home office chair. I am pleased to read you would buy it again, is good value and certainly fit for purpose. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Quick delivery and great chair! Good delivery comms throughout - highly recommend”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased you are very happy with your new chair and I would like to Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Looks good, and is nice and sturdy, but there is not a lot of padding on the seat, so can get a bit uncomfortable after a while. Would still recommend as good value for the price though.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased you have found your new product to be good value for the price paid and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“great quality and speedy delivery”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the feedback and rating you have given after receiving your new product. I am pleased you found the item to be of great quality with a speedy delivery too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Fast delivery (we did pay for next day but thought it might take longer due to covid19). Chair is great, not the best quality stitching but good for now.”

Helpful Report

Posted 6 years ago

Good Morning Matilda, Please do not hesitate to contact our support team if you are unhappy about the stitching and someone will be happy to help you further,please also include an image of the stitching. The email address is support@lakeland-furniture.co.uk If you are then fully satisfied and would like to post an image of your new chair onto our Facebook Pagehttps://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Delivery was when expected and I was sent a 1 hour delivery time which was great. However the box which had the chair in had already been previously opened and had been re-taped by the courier. The chair itself is good, sturdy and comfortable. Little disappointed there are a few scuffs and scratches on it though. I don't know if I have got one that's maybe been sent back previously or something. But its a nice chair, and I would recommend. Easily put together, I managed this myself in 20 mins.”

Helpful Report

Posted 6 years ago

Good Afternoon Kirsty, thank you for the feedback you have given regarding your new chair. If you are not satisfied and would like to speak to someone regarding the marks please do not hesitate to contact our support team at support@lakeland-furniture.co.uk where someone will be happy to help you further with this. Please also include your order number and an image of the marks as this would be very helpful. If you are then fully satisfied and would like to post an image of your new chair onto our facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Kitchen gel chair, very pleased with it. Colour is good and it looks great in kitchen. Good value.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the wonderful feedback and rating you have given after receiving your new chair. I am pleased you have found the colour to be good and I am sure it looks great in your kitchen. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new Chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Ordered office chair - came very quickly easy to assemble , is comfortable and looks smart.”

Helpful Report

Posted 6 years ago

Good Morning Helen, I am pleased you are happy with your new office chair and I would like to Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Had a little problem with all my stools not turning up but it got sorted out straight away and I had them with in 2 days so overall I was happy with that”

Helpful Report

Posted 6 years ago

Good Morning Darren, I am sorry you had a problem with the delivery of your bar stools but I am pleased that you are now happy and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The selection of products are great, far better than anywhere else I've found online. Sadly, the chairs I ordered came with the wrong base so that was frustrating but Lakeland quickly sent out some replacements which sorted the issue.”

Helpful Report

Posted 6 years ago

Good Morning Josh, I am sorry to read that on delivery of your new chairs you found they arrived with the wrong bases but i am pleased someone from the support team were able to rectify this swiftly for you and you are now satisfied. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new Chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Good quality home office chair, and fast delivery :)”

Helpful Report

Posted 6 years ago

Good Afternoon Joseph, Thank you for the wonderful feedback and rating you have given after receiving your new office chair. I am pleased you found the quality to be good. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Quick delivery. Easy to put together. Great for the price.”

Helpful Report

Posted 6 years ago

Good Afternoon, I am pleased you are happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The order process was simple and the bar chairs arrived within two days. The chairs look great in our new kitchen. The only negative I have is that the silver trim on the top edge of the chairs marks easily and you have to be careful not to allow the top edge to get caught under your table or breakfast bar. However, for the price these are good value.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the feedback you have given regarding your new Bar Stools and the rating also. I am pleased you have found them to look great in your kitchen. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Lakeland furniture - delivery arrived on time. Very happy”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased you are very happy with your order and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“I am happy with my office chair. Only 4 stars because it looks a bit wonky due to the stitching I think”

Helpful Report

Posted 6 years ago

Good Morning Anne, please do not hesitate to contact our support team at support@lakeland-furniture.co.uk if you would like to speak to someone regarding your office chair and they will be happy to help you further. If you are then fully satisfied and would like to post an image of your new office chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Sturdy, leather feels a little fake but a good deal for £89”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the great feedback and rating you have given after receiving your new chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Great product, price and delivered ahead of time”

Helpful Report

Posted 6 years ago

Good Morning Jamil, I am pleased you are happy with your new product and you have found it to be a great product, price and delivered swiftly. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

Lakeland Furniture is rated 4.6 based on 2,577 reviews