Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,885 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 19th March 2025

1596

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new garden furniture. Looks amazing. My only problem is they dont mention that each section doesn't fasten together so they can move about when people are getting on and off them”

Helpful Report

Posted 4 years ago

Good Afternoon Stephen, I am pleased you are happy with your new Cadiz rattan set and I would like to Thank you for the feedback and rating you have given. The set looks amazing in your garden. For posting the image here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“We bought this 4 set of chairs to go with our Argos pine table. They look good together, stylish and practical. The only reason I’m giving the chairs 4 starts rather than 5 is for the reason that they came with no assembly instructions and the legs were dusty in places and couldn’t clean them properly. I have a toddler, so I don’t expect them to stay pristine for a long time, but if I didn’t, it would bother me and would probably ask for an exchange. That being said, they were easy to put together, they look great and I would buy them again.”

Helpful Report

Posted 4 years ago

Good Morning Marinela, Thank you for the feedback you have given and the rating also after receiving your new DSW dining chairs. They look amazing around the table. Thank you also for sharing the great picture here. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order here with us. Kind regards Sam

Posted 4 years ago

“Ordering was easy, delivered on time. Products are good, they were what I expected thank you.”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to read you are happy with your new products and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Have bought a number of chairs from Lakeland now, always good quality, design and delivery”

Helpful Report

Posted 4 years ago

Good Afternoon Aimee, I am pleased you are happy again with your new purchase and I would like to Thank you for the feedback and rating you have given today. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Nice furniture. Easy to put together. Some of the bolts are a little long and poke into the seat padding.”

Helpful Report

Posted 4 years ago

Good Afternoon Colin, thank you for the feedback you have given regarding your new furniture. Please do email the support team if you require bolts for this item and they will be happy to help further. The email address is support@lakeland-furniture.co.uk If you are then fully satisfied and would like to post an image of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Love my new office chair however, this did not come with instructions and so it took some time to assemble.”

Helpful Report

Posted 4 years ago

Good Afternoon Lily, i am sorry to read the product you received did not arrive with assembly instructions, if you do still need them or in the future then please do email the support team at support@lakeland-furniture.co.uk where someone will be available to help with this. I am pleased to read how happy you are with your new office chair and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Delivery, in the circumstances was fine. The product, Eris bar stool in orange, was as described. The stool is very comfortable, as expected. I wasn’t too sure about the colour when it arrived, but opted to keep it and will pair it with one other orange stool and 2 dark grey stools (still it order). On the basis of this first order, I’ll be happy to proceed with further future orders from Lakeland.”

Helpful Report

Posted 4 years ago

Good Afternoon Andrew, I am pleased you are happy with your new Eris Bar stool and you found it to be very comfortable and as expected. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Very pleased with order and prompt delivery, especially in these difficult times.”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the feedback and rating you have given after receiving your order in these difficult times. I am happy to read you are very pleased with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Purchased 4 Atlanta Bar Stools, 2 grey and 2 white, ordering was easy & quick, delivered within 2 days! Very happy with them for the most part just a little disappointed with the finish on the edges if you look closely but then again I am a bit of a perfectionist and considering the price paid they are what they are. Nice high backs, comfortable and look lovely round the island. Would buy furniture from Lakeland again.”

Helpful Report

Posted 4 years ago

Good Morning Alison, I am sorry to read and see the slight issues you have with the bar stools therefore can I ask you to please email the support team along with the images of the issues and they will be happy to help further. The email address is support@lakeland-furniture.co.uk If you are then fully satisfied and would like to post an image of them onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Purple Apollo bar stool I have a really small space and this chair fits perfectly. It was really easy to put together as it comes in four parts. The seat is comfortable and the overall finish is of good quality. Looks absolutely fab and I am super duper pleased with my purchase.”

Helpful Report

Posted 4 years ago

Good Afternoon, I am pleased to see you are very happy with your new purple Apollo Bar Stool and that it fits perfectly into a space you had. Thank you for the wonderful feedback and also for sharing the great image here with us. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“The ordering process and delivery all very easy and the product was a very good quality and reasonable but there's were no screws in the box. I would use Lakeland again because the quality was really good”

Helpful Report

Posted 5 years ago

Good Morning Michele, I am sorry to read that on delivery of the product you found the fixings to be missing. Please email our support team at support@lakeland-furniture.co.uk where someone is available to organise some for you. If you are then fully satisfied and would like to post an image of your product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very pleased with purchase - just what I was looking for at a reasonable price. Stylish and practical.”

Helpful Report

Posted 5 years ago

Good Evening Annabel, Thank you for the wonderful feedback and rating you have given after receiving your new product. I am pleased you found it to be stylish and practical. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Sturdy and easy to assemble. Lovely material and very comfy chair. Only downside to having a “high back” bar chair is that you have to be careful not to leave back too much. I think a slightly wider base would have helped significantly with stability. Still love this chair though!”

Helpful Report

Posted 5 years ago

Good Evening, Thank you for the feedback you have given and the rating also after recieving your chair. I am pleased you found the material to be lovely and comfy too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Description of items could be a little clearer. But besides that, great communication about delivery timelines, great delivery tracking. Item seems to be of great quality 👍🏻”

Helpful Report

Posted 5 years ago

Good Afternoon Thomas, Thank you for the feedback you have given after receiving your new purchase and for the rating also. We are pleased you found the overall service to be great and the quality also great. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Bought 3 chairs. Really nice, easy to put together.”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for the feedback and rating you have given after receiving your 3 chairs. I am pleased you have found them to look really nice. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Quick delivery. Lovely chairs, not top quality, but excellent value for money.”

Helpful Report

Posted 5 years ago

Good Afternoon, I am pleased you are happy with your new chairs and you have found them to be excellent value for money. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great design at a really fair price. Delivered swiftly. All good!”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased you are happy with your new product and it was delivered swiftly. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great Quality and comfy office chair, prompt dispatch and delivery.”

Helpful Report

Posted 5 years ago

Good Morning Jolanta, Thank you for the wonderful feedback and rating you have given after receiving your new chair. I am pleased you have found it to be a great chair, comfortable, and swift delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Good customer service. Had issues with delivery but they kindly refunded delivery”

Helpful Report

Posted 5 years ago

Good Morning Michelle, I am sorry to read you had some problems with your delivery but I am pleased you are now happy with your purchase. Thank you for the feedback you have given and rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Fast delivery and good quality furniture. Did not come with instructions on how to put together though. Lucky it was just a simple chair.”

Helpful Report

Posted 5 years ago

Good Afternoon Carmen, Thank you for the feedback you have given and the rating also. I am sorry it did not come with assembly instructions therefore if you do have any future problems please feel free to email our support team at support@lakeland-furniture.co.uk where someone will be happy to help you further. I am pleased however you found the product to be a good quality chair once assembled. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,885 reviews