Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,885 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 19th March 2025

1596

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stools were delivered quickly and were well packaged. The stools were easy to assemble. Price was reasonable”

Helpful Report

Posted 4 years ago

Good Morning Andrew, I am pleased to read you are happy with your new bar stools and they were delivered quickly, easy to assemble and the price was reasonable. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Good customer service after receiving a damaged product”

Helpful Report

Posted 4 years ago

Good Morning Amy, I sincerely apologise that on the delivery of your order you found them to have some damage, but I am pleased you received good customer service regarding this matter. Thank you for the feedback you have given and the rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Easy to put together and pretty comfortable (I use it as an office chair). Stylish design. Only complaint is a very strong chemical smell on the fabric which hasn't shifted 2 weeks on so far.”

Helpful Report

Posted 4 years ago

Good Morning Lucy, I am sorry that on receiving your new chair you have found a chemical smell on the fabric, please do not hesitate to contact the support team at support@lakeland-furniture.co.uk regarding the smell and they will be happy to try and help. If you are then fully satisfied and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I expected a sturdier assembly on the particular product I purchased but its was really good overall”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the feedback you have given regarding your purchase. I am pleased to read you found the product to be good overall. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Chair was delivered very quickly and pleased with it.”

Lakeland Furniture 4 star review on 8th June 2020

Helpful Report

Posted 4 years ago

Good Afternoon Patrick, I am pleased you are happy with your purchase and you found the chair to be delivered quickly to you. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent quality good price from ordering to delivery I was kept up to date with my order”

Helpful Report

Posted 4 years ago

Good Morning Christine, Thank you for the wonderful feedback and rating you have given aftre receiving your new product. I am pleased you found the item to be excellent quality and a good price too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Lovely chair, stylish, comfortable, nice colour and petite design which looks great in my modern house”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to read how happy you are with your new chair and you have found it to be lovely, stylish, comfortable and I am sure it does look great in your home. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Hi, great website. Delivery on time and communication was good through an unprecedented times. Happy with the chair -looks good and is comfy.”

Lakeland Furniture 4 star review on 26th May 2020

Helpful Report

Posted 4 years ago

Good Morning Chris, I am pleased to read you are happy with your new chair and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Bought a good looking office chair. Turns out it's also good quality. Only problem is the poor packaging, which meant the chair was damaged when it arrived.”

Helpful Report

Posted 4 years ago

Good Evening Gary, I am sorry to read that poor packaging meant that the chair arrived damaged and I sincerely apologise regarding this. Please do email the support team direct at support@lakeland-furniture.co.uk where someone will be happy to help. Please also include an image too of the damage. If you are then fully satisfied and would like post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Good range, good service, and good quality at the price.”

Helpful Report

Posted 4 years ago

Good Evening, I am pleased you are happy with your new product and you have found it to be good quality at the price paid. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great product they look amazing in our new house”

Helpful Report

Posted 4 years ago

Good Evening Laura, Thank you for the great feedback and rating you have given after receiving your new product. I am pleased you have found them to look amazing in your new home. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Beautiful and sophisticated looking furniture at reasonable prices and with speedy delivery. Slight damage to my chair but not noticeable”

Helpful Report

Posted 4 years ago

Good Evening Rachel, I am sorry to read you have found there to be slight damage on your order, therefore please do not hesitate to contact the support team direct at support@lakeland-furniture.co.uk where someone will be happy tp help you further. Please also include a picture of the damage so the team can decide the best way forward. If you are then fully satisfied and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“lovely chairs easy to assemble.”

Helpful Report

Posted 4 years ago

Good Morning Simbarashe, thank you for the feedback and rating you have given after receiving your new Chairs. I am pleased you have found them to be lovely. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Very happy with my bar stool would recommend to my family and friend's”

Helpful Report

Posted 4 years ago

Good Afternoon Malcolm, Thank you for the great feedback and rating you have given after receiving your new bar stool. I am pleased to read you are very happy with the product. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Ordered the 6 seater corner sofa garden furniture. Very good communication despite of the pandemic and kept us informed. Notified when delivery would take place, and arrived within the timespan quoted. The furniture took some time to put together as it was a bit fiddly to put the screws and bolts in. But overall furniture as expected.”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the feedback and rating you have given after receiving your new rattan furniture. I am pleased there was good communication on delivery and you found the furniture as expected. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“order #140055207. The furniture is very good quality but took ages to assemble mainly due to the use of Allen head screws which were very difficult to tighten. I suggest hexagon headed screws would be better. The small backrest cushion is faulty (see photo), approx. size 54 x 34cm. It looks like 3 pink stains surrounded by black pen mark.”

Helpful Report

Posted 4 years ago

Good Afternoon Robert, I am pleased you are overall happy with your new furniture but I am sorry to read about the stains. I have been in touch with the support team but they do not seem to have any emails from you regarding this. If you could please email them direct along with the image of the stain like you have here then they can look into this and decide the best way to go forward. The email is support@lakeland-furniture.co.uk If you are then fully satisfied and would like to post an image of your new furniture onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Delighted with my new desk chair. Very comfy. The instructions for assembly weren't the greatest. I had 6 washers which weren't mentioned in the list of items but I figured it all out with not too much trouble. The quality is fine for the price but it ain't no Chippendale.”

Helpful Report

Posted 4 years ago

Good morning, I am pleased to read you are delighted with your new white Stratos office chair and I want to thank you for the feedback and rating you have given. I also want to thank you for sharing the wonderful image here for us to see, looks great! For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Delivery was èarlier thàn expecèd. The chair is of good qauĺitý ,assembly was straightfòrwaŕď although assembly instructions were missing from the package I am verý satisfied with the chair”

Helpful Report

Posted 4 years ago

Good Afternoon, I am pleased you are happy with your new chair and you have found it to be good quality. Thank you for the feedback and also the rating you have given today. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Lovely bar stools. Good service and quick delivery. Very happy!”

Helpful Report

Posted 4 years ago

Good Morning David, Thank you for the great feedback and rating you have given after receiving your new bar stools. I am pleased you have found them to be lovely and the overall service to be good too. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“We purchased two bar stools from Lakeland Furniture after searching and struggling to find any that we like anywhere else. Our new stools are exactly what we were looking for and look great in our kitchen. The stools were very easy to put together and took very little time.”

Lakeland Furniture 4 star review on 16th May 2020

Helpful Report

Posted 4 years ago

Good afternoon Chris, I am pleased to read how happy you are after receiving your new Helsinki bar stools and you found them easy to assemble and just exactly what you were looking for. Thank you for the feedback, rating and also for sharing the great image here with us of your new bar stools. They look perfect. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,885 reviews