Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street, Shaw, Oldham, Lancashire
Rating: 4.59

4.6 Rating 2,577 Reviews

91 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0161 694 2790

Location:

Glebe Street,
Shaw,
Oldham
Lancashire
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what I was looking for at exactly the right price! All of a sudden, it became a bit harder to find this style of chair after the January sales etc. Then I stumbled across Lakeland after going further than Wayfair and Amazon. Lakeland had the best style and price, and this really matters that I’ve got both. The chair is lovely and fits well in the office. It looks really great and modern in my new flat. Everything is great except for no instructions being included and one silver plastic cap arriving broken into three pieces.”

Lakeland Furniture 4 star review on 30th January 2020

Helpful Report

Posted 6 years ago

Good Morning Thomas, I am pleased you are very happy with your new office chair and you have found it to look really great and modern in your flat. Please do not hesitate to contact the team regarding the broken silver cap and they will be happy to help further. The email address is support@lakeland-furniture.co.uk. If you are then fully satisfied and would like to post the image onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“My bar stools arrived when they said they would and look lovely, the only downfall is that one of the basis has a scratch on it!!”

Helpful Report

Posted 6 years ago

Good morning Karen, please do not hesitate to contact our support team at support@lakeland-furniture.co.uk regarding the scratch and someone will be happy to help further. Please also include an image of the scratch. If you are then fully satisfied and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Very good customer service, the chair is a very good size for a small space and looks more expensive than it was. It is very comfortable and I like the fact the base is small and doesn't take up half the room. I would have given 5 stars but one of the bolt holes was slightly out and almost impossible to line up so it went in sideways because I didn't want the hassle of returning it and waiting for a new one.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the feedback you have given after receiving the Chair. I am sorry to read that the bolt hole was slightly out but I am pleased once assembled you found it to be a very good size for a small space and looks more expensive that it was. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Delivery on time, good quality leather chair I was amazed with my order.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the wonderful feedback and rating you have given after receiving your new chair. I am pleased it was delivered on time and you are amazed with your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“We had a few problems with delivery but they were resolved very quickly and we are very pleased with our purchase.”

Helpful Report

Posted 6 years ago

Good Morning, I sincerely apologise that the delivery did not go swiftly but I am pleased once your items where delivered you where very happy with the product. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The chair we ordered arrived promptly. There were some scratches on the chrome but this issue was quickly resolved with customer services. The chair is comfortable and good looking.”

Helpful Report

Posted 6 years ago

Good Morning, I am sorry to read that on delivery of the product you found scratches on the chrome but I am pleased this issue was quickly resolved with the support team and you are now fully satisfied. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and If you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Good value office chair for the money. Efficiently dispatched over busy Xmas period and delivered by Yodel. Would buy from you again!”

Helpful Report

Posted 6 years ago

Good Morning Kate, Thank you for the wonderful feedback and rating you have given after receiving your new office chair. I am pleased you found it to be good value for money and also efficiently despatched over the Christmas period. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Chair was as described and just what I wanted. Delivery was fine although found it too difficult to track. Luckily I was in when they delivered”

Helpful Report

Posted 6 years ago

Good Morning Diane, Thank you for the great feedback and rating you have given after receiving your new chair. I am pleased you found it to be just what you wanted. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Had to wait longer but love my new chair.”

Helpful Report

Posted 6 years ago

Good Morning Peter, I am pleased you love your new chair and I would like to Thank you for the feedback and rating too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Pleased with service, first item we received was faulty (not damaged) but was dealt with quickly and smoothly”

Helpful Report

Posted 6 years ago

Good Morning Catherine, I am sorry to read you received a faulty product but I am pleased our support team rectified this swiftly for you and you are now fully satisfied. Thank you for the feedback you have given and rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The chair is beautiful and just like the pictures but be mindful that two people need to be there for attractment of legs.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the feedback you have given and also the rating too after receiving the chair. I am pleased you found the Chair to be beautiful. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Delivery was perfect. The only reason I gave it 4/5 stars was because it found it very difficult to put together. My hands were so painful afterwards.”

Helpful Report

Posted 6 years ago

Good Morning Sabeena, Thank you for the feedback you have given after receiving the product. I am sorry you found it difficult to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“We love the design of the bar stools and they are comfy to sit on. Two things would make them better - the wood is not that well sanded and varnished, so a bit rough in places. And the seat is not that big for adults, which is fine for a bar stool but if you plan to sit on it for long periods of time it is not like a dining chair.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the feedback you have given after receiving your new bar stools and the rating also. I shall pass on the information you have given to the manager. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The Item came a Day Earlier ok?”

Helpful Report

Posted 6 years ago

Good Morning Kenrick, Thank you for the feedback you have given after receiving your new product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next purchase with us. Kind regards Sam

Posted 6 years ago

“Just the job for the office in the spare bedroom. No arms so fits right under the desk which is what we were looking for and doesn’t take up too much room. Seat length is a bit short for my longer legs but just right for my husband and comfortable enough for the periods of time we’re using it for. Good value for money.”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you for the wonderful feedback you have given and the rating too after receiving your new Office Chair. I am pleased you have found it to fit perfectly under the desk and comfortable also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Good delivery service and good quality value for money chairs. Unfortunately one leg was missing from order but a swift response made sure missing part was delivered promptly Would certainly shop with them again.”

Helpful Report

Posted 6 years ago

Good Morning Chris, I am pleased to read that someone from our support team helped rectify the missing part swiftly for you and you are now fully satisfied with the chairs. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Easy to put together, and very comfortable”

Lakeland Furniture 4 star review on 21st November 2019

Helpful Report

Posted 6 years ago

Good Morning, I am pleased you are happy with your new office chair and I would like to Thank you for the feedback and rating you have given. Your office chair looks perfect! For sending the image here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“A nice looking and comfortable product.”

Helpful Report

Posted 6 years ago

Good Morning Anastasia, I am pleased you are happy with your new product and you have found it to be nice looking and comfortable for you. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Slight issues with order but sorted very fast. Good quality products delivered.”

Helpful Report

Posted 6 years ago

Good Afternoon, I am sorry that you had some issues with your order but I am pleased someone from the support team rectified this swiftly for you. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Good quality stools delivered very quickly”

Helpful Report

Posted 6 years ago

Good Afternoon to you Jeffrey, I am pleased you are happy with your new bar stools and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

Lakeland Furniture is rated 4.6 based on 2,577 reviews