Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street, Shaw, Oldham, Lancashire
Rating: 4.59

4.6 Rating 2,577 Reviews

91 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0161 694 2790

Location:

Glebe Street,
Shaw,
Oldham
Lancashire
OL2 7SF

Write Your review

Tell us how Lakeland Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Furniture 3 star review on 14th January 2026

1581

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with my chairs. Very comfortable and fit right in with my decor. Delivery fast.”

Lakeland Furniture 5 star review on 30th August 2023

Helpful Report

Posted 2 years ago

Good Morning Jackie, Thank you for the feedback and ratings you have given after receiving the Perona Bar Stools. I am pleased you have found them to be very comfortable and they fit right in with your décor! Thank you also for sharing the images here with us, for doing so I will be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Lovely parasol however tilt mechanism too high without a stool to reach”

Helpful Report

Posted 2 years ago

Hi Michael, Thank you for taking the time to leave feedback after receiving the Parasol. I am pleased you have found the parasol to be lovely but I am sorry you have found the item to be too high and you have to use a stool to reach the tilt section. If you would like to speak to someone regarding this then please do let the team know at support@lakeland-furniture.co.uk where the team will be happy to reply. Kind regards Sam

Posted 2 years ago

“Faultless breakfast bar stool despite being a second. Matches our original two stools perfectly.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased that breakfast bar was faultless despite being a second and it matched your original two stools perfectly! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Easy to order and quick delivery. Good quality chair. Even though there were a couple of feet missing this was sorted by customer services and a replacement received in less than 2 days. Very impressive.”

Helpful Report

Posted 2 years ago

Good Morning Katherine, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased to read you found ordering easy and the Product to be a good quality chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Quick and easy transaction. Goods ordered were here within days. Very impressed with quality of bar stools.”

Helpful Report

Posted 2 years ago

Good Morning Sue, Thank you for taking the time to leave a review after receiving your order. I am pleased you found it to be a quick and easy transaction, items were delivered quickly and you are very impressed with the quality of the bar stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Very pleased with the chair. comfy and built like a tank. Sad to say, but the 10% off code was still in force on the date of my purchase but I was still billed for the full price. So, NOT very happy.”

Helpful Report

Posted 2 years ago

Good Morning Peter, Thank you for the feedback you have given after receiving your order. I am pleased to read you are happy with the product itself but are unhappy regarding not receiving the 10% discount. I am unable to look into this for you on my system here but if you would email the team at support@lakeland-furniture.co.uk asking about this discount they will be happy to look into this further for you. I hope this information helps. Kind regards Sam

Posted 2 years ago

“Ordered a kitchen bar stool. It arrived earlier than originally stated. Unfortunately the seat was damaged. I emailed Lakeland that evening and got a response the next morning and replacement parts were dispatched. Great service. Thank you.”

Helpful Report

Posted 2 years ago

Good Morning Karen, Thank you for the feedback and 5*rating you have given after receiving your order. I am sorry to read that the seat was damaged on arrival but I am pleased the team rectified this swiftly for you and you are now fully satisfied. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great service very helpful when I called and delivery was the next day. The only thing that was missing which was frustrating was the instructions to put the stools together - they were not in the box”

Helpful Report

Posted 2 years ago

Good Morning Emma, Thank you for the feedback you have given after receiving your order. I am sorry to read the instructions were not in the box but if you would like to email the team at support@lakeland-furniture.co.uk along with the delivery post code or order number they can get one sent to you incase you need for future reference. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“great bar stools really nice quality.bought for daughters new house and she loved them.”

Helpful Report

Posted 2 years ago

Good Afternoon Lesley, Thank you for the feedback and rating you have given after receiving your new bar stools. I am pleased you and your daughter love them and I'm sure they look great in her home! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Very pleased with our purchase of 4 bar/ kitchen stools. Easy to assemble and look very good. Also delivered on time. Thank you. Eveline Hutton”

Helpful Report

Posted 2 years ago

Good Afternoon Eveline, Thank you for the wonderful feedback after receiving the bar stools. I am pleased you found them easy to assemble, they look good and also they were delivered on time! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“The furniture that I ordered is fantastic and I am very pleased with it. The quality is exceptional for the price however when I received delivery of the product it did not include instructions on how to assemble it.”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for the feedback and rating you have given after receiving your order. I am sorry to read that the assembly instructions were not included in the box, please do not hesitate to contact the support team at support@lakeland-furniture.co.uk if you would like them to email yu them across. they will be happy to do this for you. I am however pleased you have found the furniture to be fantastic and you are very pleased with it! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Loved my kitchen stool. Loved the colour. Loved the price. Easy to put together”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for the feedback you have given after receiving your order. I am pleased you love your new kitchen stool, the colour and of course the price too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“I was absolutely delighted with my bar chairs for use in my kitchen.”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for the great feedback you have given after receiving your new bar stools. I am pleased to read how delighted you were with the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Good prices. Customer service great. Quality of bar stools ordered just ok. First delivery wrong food test received and unable to attach to stool. Quickly resolved after speaking with customer services and a new one sent out the next day. There after noticed a dent in the base of stool, have just left it and not got in contact with customer services again. So for quality its 3 stars, everything else 5.”

Helpful Report

Posted 2 years ago

Good Afternoon Jenna, Thank you for the feedback you have given after receiving the bar stools. I am sorry to read you had a problem with your order and then you have found a dent on one base. Please do get in touch with the support team and they will be happy to look into this for you. Please also include an image of the dent. I hope this information helps. Kind regards Sam

Posted 2 years ago

“The office chair that I ordered was OK, but it arrived with no assembly instructions. I emailed Lakeland immediately and it took four days to get a response. And the instructions sent in the response didn't even correspond to my chair. By that time I'd already looked on YouTube for similar chairs and worked it out myself.”

Helpful Report

Posted 2 years ago

“We have recently purchased 4 velvet bar stools for our kitchen and we are so happy with them. They are extremely well made and very comfortable. Highly recommend Lakeland Furniture. Delivery super quick and customer service great too.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving 4 bar stools. I am pleased to read you are very happy with them, they are extremely comfortable and well made too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Very quick delivery and parasol just as advertised. Would use this company again”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased the item arrived quickly and the parasol was just as shown on the website. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“we are very happy with the red umbrella and the price was great thankyou”

Helpful Report

Posted 2 years ago

Good Morning Janet, Thank you for the 5*ratings you have given after receiving the parasol. I am pleased you are happy with the item and you found the price to be great too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Really comfortable stylish chairs, complement our kitchen lovely. One did arrive with a mark, and the back of one chair doesn’t look level.”

Helpful Report

Posted 2 years ago

“My bar stool had a tiny hole in the back rest which looked as if it did not have enough material wrapped around it. I should have sent it back but I did not as I needed it to use immediately. I had a new hip and needed the stool to sit on so that my knees were below my hips. I was a bit disappointed in the tiny hole as I know it will become a bigger hole in time!”

Helpful Report

Posted 2 years ago

Lakeland Furniture is rated 4.6 based on 2,577 reviews