Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My chairs look fab in my dining room with my glass table.”

Helpful Report

Posted 4 years ago

Good Morning Ruth, Thank you for the great feedback and 5*rating you have given after receiving your new chairs. I am pleased you have found them to look fab in your dining room with your glass table. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“We have been searching for dining chairs for months and were very pleased to happen upon Lakeland as these chairs seemed to be exactly what we wanted. Now they have very efficiently been delivered and easily assembled, they look great and we are delighted with them!”

Helpful Report

Posted 4 years ago

Good Morning Keith, I am pleased to read how delighted you are with the dining chairs and you have found them easy to assemble and they look great too! Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Fantastic service, fast delivery would highly recommend.”

Helpful Report

Posted 4 years ago

Good Morning Lisa, Thank you again for the feedback and rating you have given after receiving your order. I am pleased you received fantastic service with a fast delivery and you would highly recommend us. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Once o finally made up my mind delivery was incredibly fast. The chair was just as described and very comfortable. Impressed.”

Helpful Report

Posted 4 years ago

Good Afternoon, I am pleased you are happy with the product you have received and you have found the chair to be delivered fast, just as described and very comfortable also. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Super fast delivery and no issues!”

Helpful Report

Posted 4 years ago

Good Morning Alice, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased it arrived super fast and you had no issues. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Just bought two Athena bar stools to see what they were like. Excellent quality. Their delivery is first class they came the next day as promised. Their customer service is also fantastic. Will be buying another one from this company and will definitely recommend them.”

Helpful Report

Posted 4 years ago

Good Morning Colin, I am pleased to read you are happy with your new Athena Bar Stools and you have found them to be excellent quality. Thank you for the amazing feedback and 5* rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Really pleased with the furniture I received which looks better than I was expecting and is excellent quality - and a very efficient and prompt service.”

Helpful Report

Posted 4 years ago

Good Morning, I'm so glad you are enjoying your new items from us. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page. https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Shannon

Posted 4 years ago

“The service was really good, the screws and tools were missing but they immediately sorted it out and responded very fast. The product is just what I was looking for”

Helpful Report

Posted 4 years ago

Good Morning, I am so sorry to see you had some issues with your order, but I'm glad the customer service team could rectify this quickly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page. https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Shannon

Posted 4 years ago

“Love my new chairs... very speedy delivery, friendly and professional service throughout.. definitely recommend this company. Thanks again 😀”

Helpful Report

Posted 4 years ago

Hi Darren, Thank you for your 5* review of ourselves! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page. https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Shannon

Posted 4 years ago

“We ordered dining chairs ... and they arrived promptly and safely and we love them ! We will be ordering from you again. Thankyou”

Helpful Report

Posted 4 years ago

Hi Jo, I'm so glad to see you are enjoying your new DSW Dining chairs. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page. https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Shannon

Posted 4 years ago

“The chair I chose was excellent and the delivery was very swift, the product was just what I expected. Very happy with the whole experience.”

Helpful Report

Posted 4 years ago

Hi Joanne, Thank you for your review. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page. https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Shannon

Posted 4 years ago

“Quick delivery and product exactly how it was described.”

Helpful Report

Posted 4 years ago

Hi Jennifer, Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page. https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Shannon

Posted 4 years ago

“Very good service all round. Purchased a office chair. Arrived next day after being offered free express delivery. Slight problem with the chair in that it did not extend to the height expected. Contacted customer service via email. I received a very quick response, explained the issue and it was resolved straight away by the company sending a new piston unit to me by first class post. Arrived and now the issue is resolved. Excellent.”

Helpful Report

Posted 4 years ago

Hi Henry, I'm sorry to see you had some problems with your office chair but I'm glad to see our customer service has now resolved this for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Shannon

Posted 4 years ago

“Great bar stools would highly recommend 👍”

Helpful Report

Posted 4 years ago

Hi Deborah, I am pleased to read you are happy with your new Bar stools. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Shannon

Posted 4 years ago

“Dining Chairs are Beautiful , well made and the colours are fantastic together.. Excellent service from Lakeland. A great company”

Helpful Report

Posted 4 years ago

Good Morning Wendy, I am pleased to read you are happy with your new Dining Chairs and you have found them to be beautiful, well made and the colours to be fantastic together. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Really nice chair, comfortable, stylish and not too big and dominating. Really pleased with it. It was delivered promptly too, a very smooth and easy transaction.”

Helpful Report

Posted 4 years ago

Good Morning Daryl, I am pleased to read you are happy with your new Chair and you have found it to be comfortable, stylish and not too big for the room. Thank you for the amazing feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Great chairs, very good value for money. Prompt delivery, kept well informed throughout.”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to read you are very happy with your new chairs and you found them to arrive promptly, good value for money and they are great chairs too. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“The stools arrived very quickly, are very easy to erect (my 12 year old grandson put them together for us) and we find them very comfortable.)”

Helpful Report

Posted 4 years ago

Good Morning Malcolm, I am pleased to read you are happy with your new stools and your grandson found them easy to assemble and you all find them very comfortable. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“The bar stool is exactly what we needed, great price, easy to assemble, perfect colour for our room and sooooooo comfy. Thank you Val”

Helpful Report

Posted 4 years ago

Good Morning Valerie, Thank you for the amazing feedback and 5*rating you have given after receiving your new bar stool. I am pleased you found it at a great price, easy to assemble, comfy and a perfect colour for your room. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Beautiful stools in a lovely colour. They are perfect for what we were looking for and they go perfectly in our home. Great communication from the store throughout and speedy delivery.”

Lakeland Furniture 5 star review on 29th January 2021

Helpful Report

Posted 4 years ago

Good Morning Helen, I am pleased to read how happy you are with the Eris Bar stools and you found them to be just what you were looking for and they go perfectly in your home. They do look wonderful at your breakfast bar and I would like to thank you for the great feedback and also for sharing the images here with us. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews