Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

Write Your review

Tell us how Lakeland Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only unpacked one to check as our kitchen will not be ready for them for 3 weeks, but very impressed, great value, look high quality”

Helpful Report

Posted 4 years ago

Good Morning Zoe, I am pleased to read how impressed you are having looked at the product and hoping once they are all assembled in your new kitchen they will look perfect. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new products once assembled in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Sit well in my kitchen, good quality, very easy to assemble.”

Lakeland Furniture 5 star review on 3rd January 2021

Helpful Report

Posted 4 years ago

Good Morning Parveen, Thank you for the great feedback and the image you have shared of your new Cuban bar stool. It looks perfect in your home. I am pleased you found it easy to assemble and good quality too. For sharing the image here with us I shall be forwarding you a £10 Gift Voucher for you to use o your next order with us. Kind regards Sam

Posted 4 years ago

“Great website and lovely product. Delivery was swift and efficient too.”

Helpful Report

Posted 4 years ago

Good Morning Victoria, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you found the website to be great and the delivery of your order was swift and efficient also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“I found Lakeland on Google when was looking for dining chairs. The lead time from an alternative source was 9 weeks, and Lakeland 3 days, so I placed an order on 26th of December, not received my chairs yet, but purchasing was easy, received email notification that chairs will come whining 3 -4 working days. Hopefully will receive it next week”

Helpful Report

Posted 4 years ago

Good Afternoon Saul, Thank you for taking the time to leave a review regarding your order. I have checked with the team and I can confirm your items have now been dispatched. If you do have any queries regarding the delivery then please do not hesitate to contact the support team direct at support@lakeland-furniture.co.uk where someone will be happy to help you further. Kind regards Sam

Posted 4 years ago

“Good quality and easy to assemble”

Helpful Report

Posted 4 years ago

Good Afternoon Demi, Thank you for the great review and 5*rating you have given after receiving your order. I am pleased you found it easy to assemble and it to be good quality also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Fabulous breakfast bar stools. Great quality & service.”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the great feedback and 5*rating you have given after receiving your Bar Stools. I am pleased you have found them to be fabulous and great quality too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Really good, easy to use website and the delivery was quick & efficient. The chair was as described & very nice quality. Have ordered another chair already.”

Helpful Report

Posted 4 years ago

Good Afternoon Paula, I am pleased to read how happy you are with your new chair so much so you have already ordered another. Thank you for the amazing feedback and 5*rating. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“My new stools are very comfy and supportive to my back. Lovely”

Helpful Report

Posted 4 years ago

Good Afternoon Linda, Thank you for the wonderful feedback and rating you have given after receiving your new Bar Stools. I am pleased you have found them to be very comfortable and supportive for your back. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Ordered an office chair, came very quickly and is very good quality and as described. Would definitely use Wayfair again.”

Helpful Report

Posted 4 years ago

Good Morning James, Thank you for the wonderful feedback and rating you have given after receiving your new office chair. I am pleased it arrived swiftly and is very good quality too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Excellent quality chair, very happy. Perfect for my small office desk. Love it!”

Helpful Report

Posted 4 years ago

Good Morning Debbie, I am pleased you are happy with your new chair and you have found it to be excellent quality and perfect for your small office desk. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Great bar stools, fast delivery.”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased you are happy with your order and you have found the bar stools to be great. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“A huge choice available. High quality barstools with clear information regarding fire safety standards met. First class customer care team who organised return of wrong colour of seats and speedy replacement. All with friendly and helpful interaction. So happy with service.”

Lakeland Furniture 5 star review on 24th December 2020

Helpful Report

Posted 4 years ago

Good Morning Mary, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you found there to be a huge range to choose from. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“very pleased with service haven't opened the box as its a xmas present but Lakeland products were recommended and have purchased another item last month very pleased again would recommend”

Helpful Report

Posted 4 years ago

Good Morning Chris, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“I had been planning to buy from Lakeland furniture, for a new office chair, for a while but my brain forgot to purchase it in time for Christmas. With free next day delivery, which was a lovely added touch, the chair arrived the next day, as promised, and getting it here in time for Christmas was no longer a worry. I would definitely order from Lakeland furniture again, the quality and service has been exceptional. Thank you. The chair hasn’t been opened yet, since it is a Christmas present, so I cannot upload a photo, but it has been checked and I am told it looks very good.”

Helpful Report

Posted 4 years ago

Good Morning Charlie, Thank you for the amazing feedback and 5*rating you have given after ordering a new office chair. I am pleased you have found the quality and service to be exceptional. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Just purchased three chrome bar stools with dark grey material finish. They were very easy to assemble. We have just had a brand new kitchen designed and installed with a stylish breakfast bar feature. Our new Lakeland bar stools are “the icing on the cake” and provide a really stylish finishing touch to our kitchen. Well pleased are we!!”

Lakeland Furniture 5 star review on 22nd December 2020

Helpful Report

Posted 4 years ago

Good Morning Janet, I am pleased you have found your new Cali Bar Stools to be "the icing on the cake" in your brand new kitchen. They do look amazing! Thank you for the wonderful review and for posting the images here for us to see. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent product, very comfortable bar stools and easy to put together. Well done Lakeland”

Helpful Report

Posted 4 years ago

Good Afternoon Robert, Thank you for the wonderful feedback and 5* rating you have given after receiving your new bar stools. I am pleased you found them to be an excellent product, very comfortable and easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Last minute purchase after I’d been let down by another company. Easy to order. Next day delivery. Easy to assemble and looks great”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to read you are very happy with your order after being let down by a different company. I am pleased you found the product easy to assemble and looks great too. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Great staff! Amazing quality products too!”

Helpful Report

Posted 4 years ago

Good Morning Jack, Thank you for the wonderful feedback you have given regarding the product you have received and also the staff. I am pleased you have found the products to be amazing! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“We bought a Halo office chair from Lakeland Furniture. The ordering process was really easy and we were kept up to date with the delivery and it came exactly on time. They dealt with a query we had really quickly and satisfactorily. We would recommend them.”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to read you are very happy with your new Halo Office Chair and the overall service you have received. Thank you for the wonderful feedback and 5* rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“I absolutely love my desk chair. It looks lovely and is so comfortable (with very good back support, which I needed) I use it all day for working at home. I wanted a stylish chair too as my desk is in my living area - this is perfect. Delivered next day after order was placed too, as promised.”

Lakeland Furniture 5 star review on 16th December 2020

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to read how happy you are with your new Oblek office chair and you have found it to be lovely, stylish and comfortable for you. For sharing the great image here I shall be forwarding you a £10 Gift Voucher for you to use in the next 6 months on your next order with us. Kind regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews