Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,886 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy and the chair was delivered within two days. Just as the photos online and as we envisaged. Very pleased. Makes the desk area look very classy!”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for the feedback and rating you have given after receiving the chair. I am pleased you have found the chair to make the desk area look very classy. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Delighted with our purchase which arrived extremely quickly and in perfect condition. Purchase was prompted by accidental damage to an existing Gel chair.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you are delighted with your order which arrived quickly and in perfect condition. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Great service & v.good product, be aware that our bar stools were different fixing centres, overcome with a sharp drill & a steady hand.”

Helpful Report

Posted 3 years ago

Good Afternoon Stephen, Thank you for taking the time to leave a review and a 5*rating also after receiving your base unit. I am pleased you received a great service from us and you found it to be a very good product too! If you do have any problems with the item then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 3 years ago

“Very happy with overall experience, lovely looking comfy chairs 😊”

Helpful Report

Posted 3 years ago

Good Morning Sharon, Thank you for taking the time to leave a review and a 5*rating also after receiving your new chairs. I am pleased you are very happy with the overall experience and they are lovely looking comfy chairs. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Good quality chair very fast delivery”

Helpful Report

Posted 3 years ago

Good Morning Jill, Thank you for the feedback and 5*rating you have given after receiving the chair. I am pleased you have found it to be a very good quality chair with a fast delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Bought 2 kitchen chairs in the sale. Quick delivery and easy to assemble. Look good in my kitchen too!”

Helpful Report

Posted 3 years ago

Good Morning, thank you for the 5*rating and feedback you have given after receiving the bar stools. I am pleased they were delivered quickly and look good in your kitchen. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Arrived quickly and easy to put together.”

Helpful Report

Posted 3 years ago

Good Morning Elizabeth, Thank you for the feedback you have given and the 5*rating also after receiving your order. I am pleased they arrived quickly and were easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Well manufactured bar stools; as per description”

Helpful Report

Posted 3 years ago

Good Morning Susan, Thank you for the feedback and 5*rating you have given after receiving the bar stools. I am pleased you have found them to be well manufactured and as per description. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Excellent service, easy to put together, securely wrapped, lovely bar stools.”

Helpful Report

Posted 3 years ago

Good Morning Robert, Thank you for the feedback and 5*rating you have given after receiving the bar stools. I am pleased you have received excellent service and you have found the stools to be lovely! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“V good service and quality”

Lakeland Furniture 5 star review on 19th February 2022

Helpful Report

Posted 3 years ago

Good Morning Fleur, Thank you for the feedback and rating you have given after receiving the Santos Bar stools. I am pleased you have found them to be good quality! Thank you also for sharing the great image here with us, for doing so I shall forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“My office chair arrived very quickly.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your new office chair. I am pleased it arrived quickly for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Chairs were perfect, however within a couple of days they had almost doubled in price.😱”

Helpful Report

Posted 3 years ago

“Superb service including delivery within 36 hours of order. Goods in excellent condition and clear assembly instructions (with the correct bolts etc!).”

Helpful Report

Posted 3 years ago

Good Morning Paul, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you have found the service to be superb, along with a quick delivery, goods in excellent condition! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Searched at length for office chairs online, Lakeland easily had the best selection, great designs at sensible prices. Ordering was easy and delivery in 48hrs as stated. Very pleased with the product I received.”

Helpful Report

Posted 3 years ago

Good Morning Ross, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you found us to have the best selection, great designs at sensible prices and you are very pleased with the product received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Top class service from order through to delivery. Website easy to navigate and clear communications from Lakeland on each step of the order.”

Helpful Report

Posted 3 years ago

Good Morning Philip, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you received top class service from ordering to the delivery! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Goods deliverd super quick, lovely quality and great price.”

Helpful Report

Posted 3 years ago

Good Afternoon Jonathan, I am pleased you are happy with your order and the product was delivered quickly and you have found the item to be lovely quality and a great price too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Best customer service I’ve had in years! Delivery on time, fast response to an email I sent and speedy resolution tons problem I had. Would recommend (and have) to anyone”

Helpful Report

Posted 3 years ago

Good Morning Victoria, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you found our customer service team to be very helpful and speedy in resolving a problem you had. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Delighted with the three kitchen bar stools which were delivered on time.”

Helpful Report

Posted 3 years ago

Good Morning Mary, Thank you again for leaving a review and 5*rating you have given after receiving your order. I am pleased you are delighted with the three bar stools and that they were delivered on time! Kind regards Sam

Posted 3 years ago

“Chairs arrived really quickly. High quality and very comfortable. I was worried about buying furniture online but it was all fine.”

Helpful Report

Posted 3 years ago

Good Morning Paul, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased the chairs arrived swiftly and you found them to be of high quality and very comfortable too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“I was really pleased with the quality of the office chair. Customer care both before and after my purchase was excellent. There was a small damaged part which was replaced within 24 hours of reporting so service could not have been better.”

Helpful Report

Posted 3 years ago

Good Morning Joanne, Thank you for the feedback you have given and the 5*rating you have given after receiving the chair. I am pleased our support team were able to help rectify the damaged part and replace it swiftly for you and you are now fully satisfied with the product and service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

Lakeland Furniture is rated 4.6 based on 2,886 reviews