Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,886 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and service, delivery excellent”

Helpful Report

Posted 2 years ago

Good Morning Glyn, Thank you for taking the time to leave a review and a 5*rating after receiving your order. I am pleased you have found the product to be great and the service too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ on our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Lakeland have the BEST customer service. I wanted more information about the colour of some chairs so they went to the warehouse and took pictures which they emailed me. They were extremely responsive in a timely way and when there was a small issue with one of the chairs - they responded by email and sent me a replacement part within 24 hours. EXCELLENT CUSTOMER SERVICE!”

Helpful Report

Posted 2 years ago

Good Morning Helen, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you were very happy with the item and the service which you received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Lakeland furniture have phenomenal after sales care. When I’ve contacted them about a product I bought a year or two ago, they still manage to surpass my expectations as a customer.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after contacting the team regarding an order you had previously made. I am pleased you have found us to have a phenomenal after sales team. If you do have any further queries then please do not hesitate to contact us again and we will be happy to help. Kind regards Sam

Posted 2 years ago

“Easy online shopping experience. Delivered quickly. Able to track order through out. No complaints here!”

Helpful Report

Posted 2 years ago

Good Morning Alan, Thank you for taking the time to leave a review and 5*rating after receiving your order. I am pleased you have found it to be an easy online shopping experience. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“I ordered a bar stool base to replace one that had rusted, it was received very promptly, was well packaged to prevent damage as is almost a perfect match to the other bar stool bases that I have. I will definitely use Lakeland again when the other half decides she want to change the barstools to another colour (which she inevitably will at some point!!)”

Helpful Report

Posted 2 years ago

Good Morning Alan, Thank you for the feedback and rating you have given after receiving the bar stool base. I am pleased it was delivered swiftly to you and it is an almost perfect match to your other bases. If you do require anything at all then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 2 years ago

“Bar stools arrived on the day they were promised and they are incredibly comfy 😊 great service all round.”

Helpful Report

Posted 2 years ago

Good Morning Harriet, Thank you for the great feedback and 5*rating you have given after receiving your new bar stools. I am pleased you received great service and you have found them to be comfortable for you! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ on our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Good ordering service, fast delivery . Very pleased with bar stools”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for taking the time to leave a review and 5*rating after receiving your order. I am pleased the delivery was quick and you are very happy with your bar stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ on our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Purchased a stool base,arrived promptly and fitted as per listed specifications,also enclosed was new screws and Allen key,thankyou”

Helpful Report

Posted 3 years ago

Good Morning Peter, Thank you for the feedback and 5*rating you have given after receiving the bar stool base unit. I am pleased it arrived promptly and fitted as per listed specs. If you do have any problems then please email the support team at support@lakeland-furniture.co.uk where they will be happy to help. Kind regards Sam

Posted 3 years ago

“Superb quality of chairs that we bought,, excellent delivery.. arrived next day of ordering…very good style that we couldn’t find elsewhere”

Helpful Report

Posted 3 years ago

Good Morning Rajeev, Thank you for taking the time to leave a review and 5*rating also after receiving your new chairs. I am pleased you have found the chairs to be of superb quality and a very good style! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ on our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“I ordered four swivel bar stools with has loft for adjusting height. I was very pleased with the comfort and quality of the stools and they arrived early which was a bonus.”

Helpful Report

Posted 3 years ago

Good Morning Gwen, Thank you again for taking the time to leave a review and rating also after receiving your new bar stools. I am pleased you have found them to be comfortable and the quality to be good too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ on our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Couldn't ask for more......very quick delivery, great products and value for money.”

Helpful Report

Posted 3 years ago

Good Morning Gillian, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you you felt you could not have asked for more from us due to a quick delivery, great products and value for money also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Product was as described, shipping was efficient and received in good condition.”

Helpful Report

Posted 3 years ago

Good Morning Louise, Thank you for taking the time to leave a review and a 5*ratings after receiving your order. I am pleased you found the product was as described, shipping was efficient and it was received in good condition. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Ordered 3 m parasol - easy to order received promptly fits in place old one which is great and works well.”

Helpful Report

Posted 3 years ago

Good Morning Christopher, I am pleased you are happy with your order and you found that ordering the parasol was easy, you received the item promptly and works well. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Fantastic customer service. I ordered a chair that came on time and well packaged; I did have a slight problem I raised with the customer team who remedied it immediately.”

Helpful Report

Posted 3 years ago

Good Morning Sophie, Thank you for the great feedback you have given along with the 5*ratings also after receiving your chair. I am pleased the team rectified a problem that you had and you are now fully satisfied with the product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Must admit hadn't heard of you before but I am so pleased with my dining room chairs,excellent value,quick delivery and all packaged well . I am thrilled with my purchase .”

Helpful Report

Posted 3 years ago

Good Morning Anna, Thank you for taking the time to leave a review after receiving your new dining chairs. I am pleased you have found them to be excellent value with a quick delivery and well packaged too, leaving you thrilled with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Bought a 2m umbrella and rain cover for our 4 seater wooden picnic table. A little pricier than some other companies, but good quality materials used. Delivery was supposed to be DPD and the tracking facility said they were waiting for the goods. Royal Mail actually delivered, untracked. Anyway, everything arrived in good time and undamaged.”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for taking the time to leave a review after receiving the parasol and rain cover and I am pleased you have found it to be good quality materials used. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Deliexcellent excellent chair as described.”

Helpful Report

Posted 3 years ago

Good Afternoon Chris, Thank you for taking the time to leave a review and a 5*rating too after receiving your order. I am pleased you have found the chair to be excellent and as described. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Very good quality furniture delivered swiftly”

Helpful Report

Posted 3 years ago

Good Morning Leslie, Thank you for the feedback and rating you have given after receiving your order. I am pleased you have found it to be very good quality and was delivered swiftly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“So very pleased with the bar stools. Most impressed with them”

Helpful Report

Posted 3 years ago

Good Morning Irene, Thank you for the feedback and 5*rating after receiving your order. I am pleased you are happy with your bar stools and you are most impressed with them. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Speedy delivery, excellent quality and a reasonable price. Absolutely love my silver sparkly chairs!”

Lakeland Furniture 5 star review on 5th March 2022

Helpful Report

Posted 3 years ago

Good Afternoon Deborah, Thank you for the amazing feedback and 5*rating you have given after receiving the Ava Dining Chairs. They look amazing and sparkly around your dining table. We love them! Kind regards Sam

Posted 2 years ago

Lakeland Furniture is rated 4.6 based on 2,886 reviews