Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - highly professional Wouldn’t hesitate to recommend”

Helpful Report

Posted 4 years ago

Good Morning Fiona, Thank you for the wonderful feedback you have given and the 5*rating too after receiving your order. I am pleased you found the service to be excellent and you would recommend us in the future. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“New bar stool base , good quality replacement.”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the feedback and rating you have given after receiving the new bar stool base. We are pleased you have found the item to be a good quality replacement. If you do have any problems then please do not hesitate to contact us. Kind regards Sam

Posted 4 years ago

“My chair arrived quickly and looks better than the picture. Delighted with our purchase. X”

Helpful Report

Posted 4 years ago

Good Morning Carolyne, I am pleased to read you are delighted with your new chair and you have found it to look better than on the website. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent. Beautiful garden furniture, well made, comfortable to sit on. Superb friendly staff to deal with while ordering.”

Helpful Report

Posted 4 years ago

Good Morning Christine, Thank you for the wonderful feedback and 5* rating you have given. I am pleased you have found the garden furniture set to be excellent, beautiful and comfortable for you. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“We were not disappointed with the 2 kitchen stools we ordered. Very comfortable, although my legs are a touch short for them at 5’4in but not a problem”

Helpful Report

Posted 4 years ago

Good Afternoon Jackie, Thank you for the feedback you have given and for the 5*rating also. I am pleased you were not disappointed with the 2 bar stools and you have found them to be comfortable for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great bar stools easy to build and brilliant”

Helpful Report

Posted 4 years ago

Good Morning Lou, Thank you for the great feedback and 5*rating you have given after receiving your new bar stools. I am pleased you found them easy to assemble and to be brilliant. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Very good product and service from order to delivery was excellent. Kept informed all the way”

Lakeland Furniture 5 star review on 18th March 2021

Helpful Report

Posted 4 years ago

Good Morning Yvette, I am pleased to read how happy you are with the Ripple office chair and you found the product to be very good and the service from order to delivery was excellent too! Thank you for sharing the great image of your new chair here with us. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Chairs are just fine.”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to read you have found the chairs to be fine and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“love our new bar stool! quick delivery and easy to use website. will definitely use again”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the feedback and 5*rating you have given after receiving your new bar stool. I am pleased it was delivered swiftly and you love your new bar stool. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Fantastic Eames style chairs. A really bright yellow funkY colour. Superb quality. Amazing telephone answering time of one ring. Speedy delivery. An awesome company. They have brightened up my day with their customer service and their chairs have brightened up my life.”

Helpful Report

Posted 4 years ago

Good Afternoon Richard, I am pleased you have found the dining chairs to be fantastic, a really bright yellow funky colour and also the customer service team to be excellent. Thank you for the amazing feedback, I shall certainly pass this on to the team. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Bought Colorado bar stools, they are beautiful, quick delivery, and great quality - for a great price! Would recommend Lakeland Furniture and will use again.”

Lakeland Furniture 5 star review on 16th March 2021

Helpful Report

Posted 4 years ago

Good Afternoon Susan, Thank you for the amazing feedback and 5*rating you have given after receiving the Colorado bar Stools. They look stunning in your home! I am pleased you found them to be beautiful, quick delivery and great quality too. For sharing the wonderful image here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Delighted with the bar stools I just bought - great quality and v comfortable”

Helpful Report

Posted 4 years ago

Good Morning Harriet, I am pleased you are delighted with your new bar stools and you have found them to be great quality and very comfortable too! Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“We thought the price and delivery and communication was all great, just personally didn’t like the product when it arrived.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for the feedback and rating you have given after receiving your order. I am pleased you thought the price, delivery and communication was all great but you did not like the product you had ordered when it arrived. Can I please ask you to contact, if you have not done so already our support team at support@lakeland-furniture.co.uk where they can look into this for you and maybe come up with a solution. I hope this information helps you. Kind regards Sam

Posted 4 years ago

“Compliments finishing kitchen.”

Lakeland Furniture 5 star review on 14th March 2021

Helpful Report

Posted 4 years ago

Good Morning Paul, Thank you for sharing the wonderful images of your new kitchen including the Chase bar stools. They fit in perfectly! I am pleased you found them to compliment the kitchen. For sharing the pictures here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“New office chair for our home office. Since the office has been there for a year now it may as well become a permanent fixture with a decent chair from lakeland instead of the old cheap and nasty one.”

Helpful Report

Posted 4 years ago

Good Morning Andrew, I am pleased to read you are very happy with your new office chair and I am sure it fits in perfectly in your home office. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Superb company to deal with, fast delivery too. Quality of goods are first class, I purchased two green retro 60s style chairs and they are outstanding! Recommend this company 100%”

Helpful Report

Posted 4 years ago

Good Morning Phil, Thank you for the amazing feedback and 5*rating you have given after receiving your new chairs. I am pleased you found the company superb to deal with, quality of goods first class and you would 100% recommend us. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Fast delivery!”

Helpful Report

Posted 4 years ago

Good Morning Harry, Thank you for the feedback regarding a fast delivery of your order and also the 5*rating too! I am pleased you are fully satisfied with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Very impressed with all aspects of ordering, delivery and quality of product ordered”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to read you are happy with your purchase and I would like to thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“We bought two chairs, really good quality, sturdy, very comfortable to sit on and they look very classy and elegant! Arrived very quickly,and very well packed. Very happy with the purchase, I would buy againg.”

Lakeland Furniture 5 star review on 13th March 2021

Helpful Report

Posted 4 years ago

“excellent product, service and delivery!”

Helpful Report

Posted 4 years ago

Good Morning David, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you have found the product to be excellent, as well as service and the delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews