Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was very prompt. The plastic chairs we ordered are very comfortable and were easy to assemble although 2 pairs of hands were a definite bonus. The colours are very true to what I saw online. Very pleased.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new Chairs and I would like to Thank You for the feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new Chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Excellent delivery times. Brilliant quality.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new product and you have found the item to be brilliant quality. Thank you for the great feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Quick delivery.Excellent item.”

Helpful Report

Posted 7 years ago

Good Morning Theresa, I am pleased to see you are happy with your new product and I would like to Thank You for the feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. kind regards Sam

Posted 7 years ago

“Very pleased with sun umbrella and it arrived very speedily”

Helpful Report

Posted 7 years ago

Hi Dorothy, I am pleased to see you are happy with your Umbrella and you have also recieved a great service from our delivery company! Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Ordered bar stools,arrived next day. Easily assembled look great, excellent value extremely pleased from start to finish. Thank you.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new bar stools and you have found them to look great and to be excellent value. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“It looks exactly as it does online, is very comfortable and sterdy.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new product and you have found it to be very comfortable and sturdy for you. Thank You for the feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new item onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to spend on your next order with us. Kind regards Sam

Posted 7 years ago

“Bought two lovely bar stools, both arrived quickly and well packaged but, on opening one had a manufacturing fault on the gas lift lever. I reported this to Lakeland, they were very apologetic and courteous and a replacement part arrived in the post within 48 hours. The bar stools were easy to assemble, look good and are very comfortable”

Helpful Report

Posted 7 years ago

Good Morning, I am sorry to read that on delivery of your new bar stools you found there to be a fault with the gas lever but I am pleased to see that someone from our Customer Service Department were able to rectify this swiftly and you are now fully satisfied. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new bar stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Good delivery time. Well packaged. Haven’t used yet but parasol looks nice and sturdy.”

Helpful Report

Posted 7 years ago

Good Morning Sharon, I am pleased to see you are happy with your new Parasol and hopefully with the so called sunny weather due over this Bank Holiday you may get to use it. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new parasol onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“The items ordered arrived on time and packed with care. Assembly was quick and the items are of a great standard, very well made.”

Helpful Report

Posted 7 years ago

Good Afternoon, I am pleased to see you are happy with your new products and you found the items easy to assemble and of a great standard too. Thank you for the feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new products onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Arrived in plenty of time and good quality. Easy to assemble”

Helpful Report

Posted 7 years ago

Good Afternoon, I am pleased to see you are happy with your new product and you found it easy to assemble and good quality too! Thank you for the great feedback and 5* Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to place a photo onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Part of my order was damaged, but was dealt with immediately and professionally! Thank you... look forward to dealing with this company again!”

Helpful Report

Posted 7 years ago

Good Morning James, I am sorry to read that on delivery of your order you found part of the order to be damaged but I am pleased to see someone from our Customer Service Department were able to rectify this for you swiftly. Thank you for the feedback and rating you have given us.Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Just what I wanted, they are not too big to go round the table.”

Lakeland Furniture 5 star review on 28th April 2018

Helpful Report

Posted 7 years ago

Good Morning Jen, I am pleased to see how happy you are with your new Ava Dining Chairs, they really do look fantastic around the dining table. Thank you for the great feedback, 5*rating and also for posting the wonderful picture here and for doing so I will be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Prompt free delivery”

Helpful Report

Posted 7 years ago

Good Morning Pauline, I am pleased to see you are happy with your order and the overall service you have received. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Very happy with the quality and the 5 star service”

Helpful Report

Posted 7 years ago

Good Afternoon to you Andrew, I am pleased to see you are happy with the quality of the product and also the service you have received from us. Thank you for the great feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“The twelve leather dining chairs look fantastic and the service we received from Lakeland was very good indeed.”

Helpful Report

Posted 7 years ago

Good Afternoon, I am pleased to see you are delighted with your new Dining Chairs and you have found them to look fantastic. Thank you for the wonderful feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new dining chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Easy to pay, delivered on time, great products, would defiantly recommend!”

Helpful Report

Posted 7 years ago

Good Morning Susan, Thank you again for the positive feedback you have given regarding your new Havana Bar Stools and we are pleased you have found the products to be great with a fast delivery too. Kind regards Sam

Posted 7 years ago

“Very pleased with the quality of furniture.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new product and I would like to Thank You for the feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Very good quilty,”

Helpful Report

Posted 7 years ago

Good Afternoon to you Edward, I am pleased to see you are happy with your new product and I would like to Thank You for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Fast delivery and great quality of material. Very happy”

Helpful Report

Posted 7 years ago

Good Morning Phoebe, I am pleased to see you are very happy with your new product and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Good quality product all parts included easy to assemble good price helpful delivery driver”

Helpful Report

Posted 7 years ago

Good Morning Margaret, I am pleased to see you are happy with your new product and the overall service you have received. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews