“Ale arrived within an hour of my urgent call from across the city. He was able to help us gain entry to our own home swiftly with no damage to the property. Many thanks.”
“2 call-out fees for what should have been a simple alignment. Locksmith said after first visit door was fine Not fine!! I was locked out again following week. On second visit he messed with aligning screws and told me hinge had gone and I should get a UPVC door technician to fix it. I rang my Joiner who identified what Locksmith had done to cause problem to hinge. He had battered the central screw with his battery screwdriver so much resulting in no crossthread left and turned it away the central markerpoint on the plate causing it to turn inward making the hinge jammed. Took my joiner some time get defective screw out owing not having any grip on battered head. Problem solved when this was done and my man was able to check all aligned with receiver plates on the other side of frame. Your Locksmith caused this problem, no-one has touched the screws since installation. Cost me 2 call-out charges of a total £141.60. After contacting my bank who raised a Merchant Dispute,I have got £70.80 back,the fee paid on Credit card, first fee was paid on Debit card. So still out of pocket for other fee. I would NEVER use/recommend your firm.”
“Arrived in time kept us up to date at all times
Was very helpful and polite
Gave really good advice on how to stop the problem happening again
This is the second time of using them and will definitely use again”
“They came out the same day. The repair man was efficient and knew exactly what the problem was. He ordered a new part and left my door safe, returning the next day to complete the door. Very polite and professional and I would highly recommend”
“Great service from making the phone call to Ali phoning to say he was on his way
Came in the hour was very polite,friendly and very helpful
Have used them before will definitely use them again”
“Great service from making the phone to the locksmith calling to let me know when he would arrive, which was quick. To him checking my lock, telling me what was wrong, the cost and so on, to him fixing my door was really good.
Would recommend this company and will add them to my telephone list of emergency services. Great work.”
