2 call-out fees for what should have been a simple alignment. Locksmith said after first visit door was fine Not fine!! I was locked out again following week. On second visit he messed with aligning screws and told me hinge had gone and I should get a UPVC door technician to fix it. I rang my Joiner who identified what Locksmith had done to cause problem to hinge. He had battered the central screw with his battery screwdriver so much resulting in no crossthread left and turned it away the central markerpoint on the plate causing it to turn inward making the hinge jammed. Took my joiner some time get defective screw out owing not having any grip on battered head. Problem solved when this was done and my man was able to check all aligned with receiver plates on the other side of frame. Your Locksmith caused this problem, no-one has touched the screws since installation. Cost me 2 call-out charges of a total £141.60. After contacting my bank who raised a Merchant Dispute,I have got £70.80 back,the fee paid on Credit card, first fee was paid on Debit card. So still out of pocket for other fee. I would NEVER use/recommend your firm.