Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB, Heathfield
Rating: 4.63

4.6 Rating 2,998 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 2,998 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

01435 515001

Email:

info@justvaluedoors.co.uk

Location:

Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB
Heathfield
TN21 8DB

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Just Value Doors Ltd 5 star review on 13th July 2024

Clive Johnson. CEO Crj Handyman Services

Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Just Value Doors Ltd 5 star review on 14th April 2021

Chris Purkiss

Just Value Doors Ltd 5 star review on 13th April 2021

Angela

Anonymous

Anonymous // 01/01/2019

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“Great company to deal with”

Helpful Report

Posted 2 years ago

“Brilliant service. Jack answered all our questions quickly and efficiently, we have ordered our door”

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Posted 2 years ago

“Very patient with me and lovely to deal with, jack especially.”

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Posted 2 years ago

“Ordered a barn style front door, delivery was prompt, driver was fabulous and we fitted it ourselves with ease, the handle for the top part was left off the order but a email to customer service and it arrived within a couple of days no quibble, good quality product for a fair price , brilliant all round Rachel”

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Posted 2 years ago

“Excellent service, communication was excellent, friendly staff”

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Posted 2 years ago

“Excellent service. Great people. And fantastic value for money. Very few companies actually offer Black Aluminium and UPVC options - but Just Value Doors Do.”

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Posted 2 years ago

“Sent a door vastly different to advertised. Terrible customer service, not offering any kind of resolution”

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Posted 2 years ago

Dear Christopher, We're disappointed to read your review. As discussed your door is as described and as per the specification on your order. The reason for your complaint to us was around your inability to fix a glass balcony to the frame and you'll be aware from our correspondence that at no stage did we advise you on the balcony, which is a third party product not purchased from us. I'm pleased that your door has been fitted and operates perfectly, we remain ready to assist you in future with regards to the door we supplied should this be necessary. Kind Regards Just Value Doors We're all about making it easier to order new doors and windows.

Posted 2 years ago

“Brilliant company to deal with.”

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Posted 2 years ago

“Really easy to order. Great website.”

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Posted 2 years ago

“It is now the 3rd occasion that l have had the pleasure of dealing with Just Value doors. Both their aluminium system and PVCU windows and doors are of high standard and very fairly priced. No matter how small the enquiry the sales team and after sales service is outstanding. I cannot recommend them more highly.”

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Posted 2 years ago

“it was quite simple to place the order it is easy to search for the product that I was looking for thank you”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“No problem Really good”

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Posted 2 years ago

“Just the job”

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Posted 2 years ago

“Very good customer service. Would definitely use again.”

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Posted 2 years ago

“Very good ordering process”

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Posted 2 years ago

“Great service ! Fast and professional”

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Posted 2 years ago

“Jack was very helpful and clear, with good value”

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Posted 2 years ago

“Ordered 2 doors, both arrived with incorrect spec. Customer Service were no help whatsoever. We tried to establish with them how the error occurred as we discussed the order details with them prior to placing online. When we refused the doors and informed them, we asked if the calls were recorded so that we could go back and check who might be at fault. They said they would, however when I followed up I was told they don't actually record the calls. I asked if it was a mistake when customer service told me that they record calls, and could there also have been a mistake/miscommunication when we spoke prior to ordering. The response was no mistake by them. Since they would take no responsibility or help correcting the order I asked for a quote to fix the 2 doors. I was quoted £150 less than the original order of over £2k. So I've told them that I will keep the original doors. I will now order new doors from another supplier. One other thing. One of the doors was missing a panel that was meant to be delivered by a courier the same day as the main door order. This never turned up. I was told someone called Janet took delivery. We live at the top of a small village, no Janet here. Overall experience, shocking.”

Helpful Report

Posted 2 years ago

Dear Martin, We truly sympathise with your situation and understand mistakes do unfortunately sometimes happen (on both sides) and when we make mistakes, we always put them right and, feel this is what retains customer trust. We have offered you a discount on remaking the doors, however do understand the cost to remake is still significant. Unfortuanlly due to the situation, as a result of your actions, we can't further subsidise the costs for you I'm afraid. Regards your missing panel. Again our apologies, we will of course update you as soon as the carrier updates us, which I'm sure will be tomorrow. Kindest Regards Just Value Doors We're all about making it easier to order new doors and windows.

Posted 2 years ago

“very helpful on the phone , called back at agreed time - great service”

Helpful Report

Posted 2 years ago

Just Value Doors Ltd is rated 4.6 based on 2,998 reviews