Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB, Heathfield
Rating: 4.63

4.6 Rating 3,009 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 3,009 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

01435 515001

Email:

info@justvaluedoors.co.uk

Location:

Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB
Heathfield
TN21 8DB

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Just Value Doors Ltd 5 star review on 13th July 2024

Clive Johnson. CEO Crj Handyman Services

Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Just Value Doors Ltd 5 star review on 14th April 2021

Chris Purkiss

Just Value Doors Ltd 5 star review on 13th April 2021

Angela

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very enjoyable experience so far with ordering and purchasing a new door and frame. Also the office have been very helpful with my enquiries. So far very pleased.”

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Posted 2 years ago

“Very good customer service.”

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Posted 2 years ago

“Excellent user friendly ordering system, with lots of information on all the various product options available, of which there are plenty to fit almost any need. I found the options around thermal upgrade and the information around it very helpful indeed. All the information that I needed was at the click of a button and set out so clearly., I was very impressed. We use lots of online product ordering systems, and this has by far been one of the best.”

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Posted 2 years ago

“Pleasant service so far”

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Posted 2 years ago

“Excellent service from Jack. Products are always high quality and they actually look after the goods in transit unlike their competitors who outsource delivery.”

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Posted 2 years ago

“Thanks to Jack who helped me through a problem. Very pleased with service”

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Posted 2 years ago

“Very pleased with the quick response thanks”

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Posted 2 years ago

“I’ve Ordered a UPVC window which is expected in approx two weeks. The process was quick and efficient and the guys in the sales team were very helpful in answering a few questions that we had, we hope to order more in the short term.”

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Posted 2 years ago

“Really easy to use website, last time when I placed the order I didnt need to speak to anyone. This time I had to use the chat function, and the lady I spoke to was really helpful and very quick in her response. We will definitely be using you again!”

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Posted 2 years ago

“My windows arrived today. Very pleased with the customer service and team were very helpful and got me exactly what I wanted.”

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Posted 2 years ago

“Seems good so far!”

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Posted 2 years ago

“very easy to customize window and fast. price great too”

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Posted 2 years ago

“So far so good went to showroom the customer service was very good and straightforward placing the order looking forward to receiving our product”

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Posted 2 years ago

“Very helpful with quick replies to any queries.”

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Posted 2 years ago

“Dealt with Nick brook, Very helpful and resulted in a pleasant transaction. (An earlier approach to Just Doors UK was aborted as they wanted their preferred installers used ) Look forward to a smooth completion Would certainly seek a quotation from them, when next in market for a replacement door Thanks John Stormont”

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Posted 2 years ago

“The lady on phone was extremely helpful will definitely use again”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Really quick and easy to use website. Found what I wanted really quickly and easily. They saved my order for a couple of weeks over Christmas as well which was an unexpected bonus. I would highly recommend and would not hesitate to use again.”

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Posted 2 years ago

“Avoid at any cost. I lost £3000 because they supplied a wrong door and when I approached them they put the responsibility on me. They advised me on the phone what I needed to order and I did. It then turned out to be the wrong door. AVOID AVOID AVOID. Cowboys”

Helpful Report

Posted 2 years ago

Hi Reza, Your review is disappointing to read but also entirely incorrect. You created a quote on our website and subsequently spoke with our sales team who amended the sizes as per your instruction, but no amendments were made to the opening direction of the doors, which is the reason for your complaint. You were then sent an order sign off and this is sent to all customers before manufacturing begins and is a final chance for customers to check over the full specification and then either sign off to begin production or make amendments. You made no amendments and signed this order off. You were supplied with the order in full and exactly as per your specification requested on the order. After reviewing the photos you sent in, we have also advised you that you have installed the door in question in reverse, with the internal part of the door currently facing outside. We would strongly recommend installing this correctly. Your situation is regrettable but is not the fault of Just Value Doors and we strongly dismiss the claim that we are 'cowboys', we have been professional and courteous to you throughout. We remain ready to assist however we can in future should this be necessary. Kind Regards Just Value Doors We're all about making is easy to order new doors and windows

Posted 2 years ago

“hi use this company many time is very good”

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Posted 2 years ago

Just Value Doors Ltd is rated 4.6 based on 3,009 reviews