Just Value Doors Ltd Reviews

Name: Just Value Doors Ltd
Address: Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB, Heathfield
Rating: 4.63

4.6 Rating 3,022 Reviews

94 %

of reviewers recommend Just Value Doors Ltd

Company Reviews

Metrics

Info

4.6

Based on 3,022 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Value Doors Ltd:

At Just Value Doors we make it easy to order new doors and windows.

Visit Website

Phone:

01435 515001

Email:

info@justvaluedoors.co.uk

Location:

Units 2-3 Station Road Industrial Estate Browning Road Heathfield East Sussex TN21 8DB
Heathfield
TN21 8DB

Write Your review

Tell us how Just Value Doors Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Just Value Doors Ltd 5 star review on 20th September 2025

Garry Murphy

Just Value Doors Ltd 5 star review on 13th July 2024

Clive Johnson. CEO Crj Handyman Services

Just Value Doors Ltd 5 star review on 25th May 2023

Barry Lucas

Just Value Doors Ltd 5 star review on 28th November 2022

John Vintiner

Just Value Doors Ltd 1 star review on 11th November 2022

Anonymous

Just Value Doors Ltd 5 star review on 1st September 2021

Mark And Debbie Sutterby-Watts

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service ! Fast and professional”

Helpful Report

Posted 2 years ago

“Jack was very helpful and clear, with good value”

Helpful Report

Posted 2 years ago

“Ordered 2 doors, both arrived with incorrect spec. Customer Service were no help whatsoever. We tried to establish with them how the error occurred as we discussed the order details with them prior to placing online. When we refused the doors and informed them, we asked if the calls were recorded so that we could go back and check who might be at fault. They said they would, however when I followed up I was told they don't actually record the calls. I asked if it was a mistake when customer service told me that they record calls, and could there also have been a mistake/miscommunication when we spoke prior to ordering. The response was no mistake by them. Since they would take no responsibility or help correcting the order I asked for a quote to fix the 2 doors. I was quoted £150 less than the original order of over £2k. So I've told them that I will keep the original doors. I will now order new doors from another supplier. One other thing. One of the doors was missing a panel that was meant to be delivered by a courier the same day as the main door order. This never turned up. I was told someone called Janet took delivery. We live at the top of a small village, no Janet here. Overall experience, shocking.”

Helpful Report

Posted 2 years ago

Dear Martin, We truly sympathise with your situation and understand mistakes do unfortunately sometimes happen (on both sides) and when we make mistakes, we always put them right and, feel this is what retains customer trust. We have offered you a discount on remaking the doors, however do understand the cost to remake is still significant. Unfortuanlly due to the situation, as a result of your actions, we can't further subsidise the costs for you I'm afraid. Regards your missing panel. Again our apologies, we will of course update you as soon as the carrier updates us, which I'm sure will be tomorrow. Kindest Regards Just Value Doors We're all about making it easier to order new doors and windows.

Posted 2 years ago

“very helpful on the phone , called back at agreed time - great service”

Helpful Report

Posted 2 years ago

“Very helpful staff they helped with our queries and got it ordered right there and then !”

Helpful Report

Posted 2 years ago

“found you web site easy and informative to use and you sales person Jack very helpful, phoned back when he said he would which was decisive in me choosing to buy from yourself therefore a credit to your company”

Helpful Report

Posted 2 years ago

“Friendly, helpful, knowledgeable and efficient. Thank you very much”

Helpful Report

Posted 2 years ago

“Friendly, helpful and informative. Thank you very much”

Helpful Report

Posted 2 years ago

“Good easy website to use and order”

Helpful Report

Posted 2 years ago

“Great effecient service”

Helpful Report

Posted 2 years ago

“I came across this company online; the help desk has been amazing. I have only just placed my order so will update when I have received it and the window is fitted, but so good so far.”

Helpful Report

Posted 2 years ago

“Good service. Thanks jack.”

Helpful Report

Posted 2 years ago

“Very good service. Thanks Jack.”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

“From placing an order online to delivery its just a pleasure dealing with this company as everything is so straight forward. The sales team people are all fantastic and will help you with everything that you need. Their price is very competitive and they have supper fast delivery times and their products are of really good quality. Professional, reliable and just the best in my opinion. Dont take my word for it try Just Value Doors your self.”

Helpful Report

Posted 2 years ago

“So i resisted the invitation to leave a review the instant i completed an order as many seem to do, as i really wanted to give a full review after completing installation. I ordered 1 X UPVC french door, 1 X UPVC back door and 3 large UPVC windows. My experience of dealing with Just value Doors was overall very good. The company were very easy to contact to discuss and amend my order where needed. The price offered was very competitive. The quoted delivery time was stated as 14 days from order. In fact this was only partly realised as only the upvc frames were delivered on that date. The glazing units were another 7 days later. This was not a problem to me and i understood there were some delays with supply. In all 3 weeks was a good turnaround. The quality of all the units seems very good at this price point, everything was as specified and arrived in perfect condition. Locks and handles are of good quality. I have installed all units with no problems and they look great. I would use Just value Doors again.”

Helpful Report

Posted 2 years ago

“The website is very comprehensive and ordering is made very easy”

Helpful Report

Posted 2 years ago

“Very easy to understand with Jack there to help with any problems you might have. If you have concerns just ask them as there was no pressure to make you place an order.”

Helpful Report

Posted 2 years ago

“Happy customes!”

Helpful Report

Posted 2 years ago

“Enthusiastic and pleasant sales team”

Helpful Report

Posted 2 years ago

Just Value Doors Ltd is rated 4.6 based on 3,022 reviews