Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,749 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting and waiting and waiting!! Should have received the remaining order that was inexplicably split over £100 worth is still missing rhat was posted 14th April and can only get in touch with this company via their support email as contact on website just does not submit for the last month. Joshua James are refusing to give the tracking number that Royal Mail have told me thwy want as apparently they do not use these. Disgusting customer service. This is the one and only time I've used this company and would not recommend. So I can only say BUYER BEWARE if something like this happens to somebody else.”

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Posted 5 years ago

“Never arrived”

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Posted 5 years ago

“Still waiting and waiting for the rest of my order that was inexplicably split been waiting since 14th April, Royal Mail have asked for the tracking number that should be present but Joshua James refusing to give it as stating they don't use them !!!! Over £100 is missing. Disgusting customer service and would NOT recommend as you can never get hold of them. BUYER BEWARE FOR THIS COMPANY”

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Posted 5 years ago

“Still waiting and waiting and waiting since 14th April. They refuse to give a tracking number as Royal Mail have requested this. Disgusting customer service. Keep receiving emails for X amount off my next purchase !! What an absolute joke as I'd like the rest of my order that was inexplicably split and over £100 is missing.”

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Posted 5 years ago

“I haven’t got it yet so can’t review!!! Very disappointed as is for birthday present!!!! 😒😩”

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Posted 5 years ago

“Not received anything yet so can not comment”

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Posted 5 years ago

“The charm and bracelet were great however delivery was a shambles!! Bracelet was just posted in my letter box not even in any packaging, charm came in a clip bag in an envelope, overall would not shop here again!”

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Posted 5 years ago

“One of the charms was very poor quality”

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Posted 5 years ago

“Had to travel to rotherham to swap parcel with J Green , she had mine ,i had hers !! Had to do this to be able to give partner her gift on her birthday .”

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Posted 5 years ago

“I have not received my items and feeling concerned at this point of time.”

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Posted 5 years ago

“Terrible customer services. Will not be using again”

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Posted 5 years ago

“I placed two separate orders on April 25th for nomination charms. Unfortunately 10 days later I am still waiting for them to arrive.”

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Posted 5 years ago

“10 days ago I ordered a 16 charm for my daughters 16th birthday which was 3 days ago and I have not received it or any correspondence from Joshua James. I would not use again. Delivery said 48 hours and I can understand in these circumstances things being delayed however I ordered many things from other companies at the same time and all came in a few days.”

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Posted 5 years ago

“Item took ages to arrive, arrived in same bag so could have for all scratched!”

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Posted 5 years ago

“I still haven’t received my purchases”

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Posted 5 years ago

“Not even received it yet”

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Posted 5 years ago

“48hr delivery, ordered 21/04 and still no sign of it and no tracking option by 30/04. Then asks for a review haha”

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Posted 5 years ago

“I have been asked to review the order that I still have Not received. Not very good service”

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Posted 5 years ago

“Item still not received”

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Posted 5 years ago

“Ordered the item over a week ago and still no received it.”

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Posted 5 years ago

Joshua James is rated 4.7 based on 21,749 reviews