Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,749 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Write Your review

Tell us how Joshua James made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was dispatched on 9th April. It is now 16th and no sign of it yet. Needed it for a birthday. Disappointing.”

Helpful Report

Posted 5 years ago

“not very happy with the product returned does not look like the photo you advertise”

Helpful Report

Posted 5 years ago

“I still haven’t received the item. 2 emails later now”

Helpful Report

Posted 5 years ago

“Parcel did not arrive.”

Helpful Report

Posted 5 years ago

“My item has not arrived”

Helpful Report

Posted 5 years ago

“I have not yet received my parcel which was dispatched Monday 6th April it is now 14th I do not have a tracking number either”

Helpful Report

Posted 5 years ago

“I've not received it yet.”

Helpful Report

Posted 5 years ago

“Still haven’t received the order.”

Helpful Report

Posted 5 years ago

“Ordered on 3/4/2020 Nothing no email back No tweet back no answer Paid for it to be delivered for a birthday and nothing Have a charm for it from Thomas sabo I mean they can deliver in 3 days but you's can't and can't answer the phone or email or twitter thank you for taking y money on the 3rd and ignoring me really triggered my anxiety”

Helpful Report

Posted 5 years ago

“I ordered this charm on a Friday as the free postage wouldn't get there till tue so I payed for 24hr postage as t was for a gift the charm did not arrive till Wednesday ! So me paying for 24hr postage was a complete waste of money very dissapointed with the service”

Helpful Report

Posted 5 years ago

“received wrong colour of braclet in packet,invoice enclosed for correct colour what i ordered emailed you 3days ago no reply,not impressed at all with customer service”

Helpful Report

Posted 5 years ago

“Item not received yet and customer service is poor”

Helpful Report

Posted 5 years ago

“Charm is ok but paid for 24 delivery and it took 3 days to arrive”

Helpful Report

Posted 5 years ago

“Not had my purchase? Still waiting”

Helpful Report

Posted 5 years ago

“Hi ordered an nomination charm for a mothers day present let me order it had an email to say it was ordered also paid £1.99 for a quick delivery then a couple of days later received an email saying waiting on stock .not to happy the fact it never said out of stock I would of orders something else tried email no response tried ringing no response feel very let down”

Helpful Report

Posted 5 years ago

“The buying process was really simple, however my package has yet to arrive - it's been 8days so far - I've sent 3 or 4 messages and had 1 reply. Since the jewellery was for Mother's day and I subsequently had to buy a replacement I would like a refund but noone seems to be getting back to me.”

Helpful Report

Posted 5 years ago

“I have still not received the item so that’s why I’m giving it very poor as I have not had a look at it”

Helpful Report

Posted 5 years ago

“wouldnt know havent recieved it poor communication to wont be using site again”

Helpful Report

Posted 5 years ago

“Not delivered on time”

Helpful Report

Posted 5 years ago

“After spending almost $100 altogether for this bracelet for my son and waiting weeks for it to come (it came on Christmas Eve) it’s broken and it’s February. Not even two months and the inside of it has somehow broken in half the whole thing is trash. I wouldn’t spend a penny on any of their stuff.”

Helpful Report

Posted 5 years ago

Joshua James is rated 4.7 based on 21,749 reviews