Joshua James Reviews

4.7 Rating 21,692 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,692 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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I bought the nomination bracelet with one charm for my granddaughters 10 th birthday, we found it really difficult to put together. It was so frustrating, however once we did it it was fine and she loves it. But so so hard!
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Posted 2 weeks ago
My granddaughter was thrilled with her named nomination bracelet but disappointed that you do not have any new design links to fit it. I hope this will be a product to purchase in the future.
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Posted 1 month ago
Have been highly satisfied with everything I have ordered. Plus quick delivery
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Posted 1 month ago
The website was really helpful in choosing the right ring. I received email notifications to update me about how long the process takes and when the engagement ring arrives. Maybe the little cube box (with the ring inside) could have had a better finition - that is why I put 4 stars instead of 5. But overall very satisfied with the purchase, and the ring looks fantastic! Thank you Joshua James.
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Posted 1 month ago
Ordered a charm for my Nomination bracelet. Arrived quickly and was well packaged.
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Posted 2 months ago
Quick and reliable service
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Posted 2 months ago
Good selection of nomination charms at great prices
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Posted 3 months ago
I made a personalised order which arrived really quickly but the item was wrong. The company were really easy to contact, quick to respond and rectify the issue and the correct item was received within a few days in time for Christmas. Thanks for the good service
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Posted 4 months ago
Reliable and efficient service
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Posted 4 months ago
Nice quality jewellery, was delivered very quickley
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Posted 4 months ago
overall very good with overall ordering process and speedy delivery however, a fact I didn't find out until my wife opened the present on Christmas Day, there had been a mistake and the birth month of my grandchild had been entered as February rather than September as ordered. Rather embarrassing though I probably should have checked when delivered so partly to blame myself. Not returned the link yet so await to see how that process works out but, based on previous efficiency demonstrated, im sure this will go smoothly. Overall very happy
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Posted 4 months ago
Prompt. Good communication. Genuine product.
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Posted 4 months ago
Competitive price for the item I wanted and easy to use online service. Item arrived in good time and well packaged..
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Posted 4 months ago
Very quick delivery
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Posted 4 months ago
Ordered a natural stone platinum ring.had a lab grown delivered instead.they said original order is now being made and have sent that one back.so,can’t fault them for service and haven’t received the new ring yet but can’t fault workmanship ect.a faultless service
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Posted 4 months ago
Deliver as stated good value for money
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Posted 4 months ago
This was bought as a Christmas present so apart from easy ordering procedure and good deliver, I am unable to comment more!
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Posted 4 months ago
Speedy delivery and packaged well, would've gave five stars if gift bag was supplied with purchase. On the whole tho good
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Posted 4 months ago
Always order prompt delivery no problems .only thing I was disappointed with I ordered 3 charms and only got 1 bag .as they were 3 different presents I will have yo look for something to put charms in .
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Posted 5 months ago
Nice bracelet but disappointed with packaging would have liked to see it in a box
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Posted 5 months ago
Joshua James is rated 4.7 based on 21,692 reviews