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Joshua James Reviews

4.7 Rating 21,682 Reviews

96 %

of reviewers recommend Joshua James

Company Reviews

Product Reviews

4.7

Based on 21,682 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 7th February 2024

Natalie Richards

Joshua James 5 star review on 5th February 2024

Joshua James 5 star review on 27th November 2023

Joshua James 5 star review on 2nd November 2023

Pauline Wiggins

Joshua James 5 star review on 2nd November 2023

Pauline Wiggins

Joshua James 5 star review on 19th October 2023

Joshua James 5 star review on 28th August 2023

68

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used this online site many times now for small gifts for my family and can honestly say that I have only had one problem in all my dealings with Joshua James, However after only one phone call and the relative information emailed to a lovely lady called Jade my problem was solved and rectified the next day.. brilliant service.”

Helpful Report

Posted 1 year ago

Hello Stephen, Thank you so much for this lovely 5-star review. We are so very sorry there was an issue with your order but we are so pleased to hear this was quickly resolved for you. We look forward to seeing you again soon. Kind regards, The JJ team x

Posted 1 year ago

“Beautiful links for my granddaughters bracelet, just as described..delivery was quick and easy”

Posted 7 hours ago

“I brought a link for a nomination bracelet, it was just as pictured, and arrived in good time, I will use Joshua James again”

Posted 1 day ago

“Ordered next day delivery but this was not honoured due to Good Friday. Customer service online were responsive but did not find helpful. Actual product was as expected.”

Posted 1 day ago

“Great selection of jewellery to choose from with different budgets in mind”

Posted 2 days ago

“Great customer service. I received the bracelet I ordered super fast and am very happy with it. Thank you”

Posted 3 days ago

“Order arrived in plenty of time, Easter nomination charm, loved by my granddaughter”

Posted 4 days ago

“Quick delivery, product as advertised, very happy with this purchase for my Granddaughters birthday.”

Posted 4 days ago

“I have ordered several items of jewellery from Joshua James over the last few years & have never been disappointed with the jewellery & the service provided. I would 100% recommend Joshua James to anyone looking for a competent & competitive company to supply excellent products at a competitive price. Thank you 😊”

Posted 4 days ago

“Very fast service will go back”

Posted 4 days ago

“Brilliant”

Posted 4 days ago

“Wry nice charms”

Posted 4 days ago

“I bought the nomination bracelet with one charm for my granddaughters 10 th birthday, we found it really difficult to put together. It was so frustrating, however once we did it it was fine and she loves it. But so so hard!”

Posted 4 days ago

“Very good seller posted ver fast arrive safely and jewellery looks lovely”

Posted 5 days ago

“TINY CHARM. Much smaller than I thought it'd be. Hardly able to identify what it was in person. Poor quality product.”

Posted 5 days ago

“Excellent service quick delivery very pleased”

Posted 1 week ago

“Ordered a customised charm and it came within the designated delivery time and was absolutely spot on.”

Posted 1 week ago

“l was recommended to your site by my daughter in law, l was very happy with my bracelet and charms and the speed of the delivery . l shall be adding to my charms”

Posted 1 week ago

“Always comes on time, and always lovely”

Posted 1 week ago

“exactly what I wanted great company to deal with fast delivery well pleased I recommended to my granddaughter who also bought from them”

Posted 1 week ago

“I have been buying Nominations charms on and off for a couple of years. I have always been pleased with the items I have bought. They have always arrived on time . I will continue to buy from Joshua James”

Posted 1 week ago

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Joshua James is rated 4.7 based on 21,682 reviews