Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,224 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,224 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

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“I've got an order but under the delivery address it says it's for Miss Charlotte Fisher. Clearly that is not me”

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Posted 4 years ago

“Fabulous rug; great service. Thank you”

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Posted 4 years ago

Thank you for your review Kirsty! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Although I am delighted with the service, price and choice, after ordering fabric the delivery method through "UPS" left a lot to be desired. With promised delivery times changed twice and then the third schedule time completely ignored. Fortunately, I was at home. "You are only as good as your weakest link"”

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Posted 4 years ago

“Slight delay with supplier but communication and updates from Jane Clayton were great! Really happy with the product I received and the quality and no plastic packaging :-)”

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Posted 4 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Ordering online was straightforward. The order was delivered promptly and there was a generous amount of fabric.”

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Posted 4 years ago

Thank you for your review Sue! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Thanks for the efficient response to my VAT receipt request.”

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Posted 4 years ago

Thank you for your lovely review Louise!

Posted 4 years ago

“Fabulous blinds. Amazing quality and good delivery and packaging. Very happy customer!”

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Posted 4 years ago

Thank you for your lovely review Emma! We are so pleased to hear that you are happy with your made to measure blind! We look forward to hearing from you again soon.

Posted 4 years ago

“Easy to order and quick delivery.”

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Posted 4 years ago

Thank you for your review! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Excellent customer service and very fast delivery! (Even to Northern Ireland) Will definitely use this company again and highly recommend others to do so as well.”

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Posted 4 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“Extremely pleased with my wallpaper, which looks wonderful, and I was dealt with professionally and quickly”

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Posted 4 years ago

Thank you for your review Alan! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Great service and fabric”

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Posted 4 years ago

Thank you for your review Chantell! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Speed of delivery is unbelievable, Very easy to use web site with a great range of wallpapers”

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Posted 4 years ago

Thank you for your review Robert! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“I'm in love with these products. Thank you so much.”

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Posted 4 years ago

Thank you for your review Katalin! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Excellent choice of paper and good customer service. Thank you.”

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Posted 4 years ago

Thank you for your review Michelle! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Good service”

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Posted 4 years ago

Thank you for your lovely review Gagan!

Posted 4 years ago

“We ordered two made to measure roman blinds and two made to measure cushions .Excellent customer service when I phoned to enquire about delivery time .Had to wait about 6 weeks for delivery but well worth the wait .The quality of the fabric and finish is excellent. Well packaged and delivered promptly after dispatched .Excellent company to deal with and will use them again for sure .”

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Posted 4 years ago

Thank you for your lovely review Wendy! We are so pleased to hear that you are happy with your made to measure Blinds! We look forward to hearing from you again soon.

Posted 4 years ago

“An efficient attractive website with prompt delivery of products”

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Posted 4 years ago

Thank you for your review Robert! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Easy to order, the fabric arrived on a long cardboard tub, well packaged and in perfect condition.”

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Posted 4 years ago

Thank you for your review Laura! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Bought 2 rolls of wallpaper, one was defective but promptly substituted. Delivery of the second roll was fast enough but no other gestures of apology for the inconvenience. I wasn’t expecting anything in particular, but even if it was a 5£ voucher which wouldn’t be enough to buy anything at all, but would have been nice as an apology for the inconvenience caused. It’s not obviously a very serious or angry complaint, just a suggestion for costumer care :)”

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Posted 4 years ago

“Really lovely wallpaper, easy to order and arrived quickly.”

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Posted 4 years ago

Thank you for your review! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

Jane Clayton is rated 4.8 based on 11,224 reviews