Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 10,779 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 20th February 2026

466

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Despite UPS not being very informative, all arrived safe and early. Very happy with the service from Jane Clayton and my new curtains are now made and up. Lovely.”

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Posted 2 weeks ago

“Fabric was well packed and very reasonably priced. No international shipping is a little inconvenient but a friend helped with that.”

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Posted 2 weeks ago

“I found the website extremely difficult to set up an account for some reason so I had to call them to order some wallpaper quality of the wallpaper is fantastic and I will certainly be ordering some. I’ve just got to do a bit more design planning/work to know exactly what I want.”

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Posted 2 weeks ago

“Paper was lovely and considerably cheaper than the Morris & Co price, however delivery through UPS took longer than expected. Mi have used this company before and am satisfied with the packaging and ease of order in general.”

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Posted 2 weeks ago

“Kindly resent samples. And I have selected one. Thank you”

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Posted 2 weeks ago

“Good samples”

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Posted 3 weeks ago

“Excellent service and very satisfied with purchase. Only thing I would say is that I had to make an alteration to my order and found it extremely difficult to get through on the telephone.”

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Posted 1 month ago

“quick and i had an invoice in the day”

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Posted 1 month ago

“nobody got back to us on my first atempt to order”

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Posted 1 month ago

“Efficient and straightforward”

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Posted 1 month ago

“Very efficient but would like a larger sample”

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Posted 1 month ago

“Very helpful when the wrong sample was sent. It was a bit confusing as to whether I was dealing with Sanderson, Morris and co or Jane Clayton. They quickly resolved the mistake.”

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Posted 1 month ago

“Very pleased with the product, but had paid for next day delivery but didn’t arrive until the day after.”

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Posted 1 month ago

“Service is good and prompt. I really wish you would not use tracked delivery for samples. They take much longer to arrive than they would if you put them in the normal post.”

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Posted 2 months ago

“The service and quality of the products were very good , will certainly be using them again.”

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Posted 2 months ago

“The samples got here quickly and together. The sample are large enough to get a good idea for an antique couch that deserves a new cover. The quality of samples is top notch. I washed the linen samples and the color held and didn’t bleed out.”

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Posted 3 months ago

“Very happy with cushions and service”

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Posted 3 months ago

“Good savings on Lincrusta wallpaper . No issues with the ordering . UPS delivery poor . Waited in 2 days before being delivered .”

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Posted 3 months ago

“Sadly samples of larger designs don’t show all the colours, I tried ordering five of same colourway x design but wasn’t allowed”

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Posted 3 months ago

“Order arrived quickly, and was as expected.”

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Posted 3 months ago

Jane Clayton is rated 4.8 based on 10,779 reviews