Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,057 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,057 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 14th August 2026

474

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made some mistakes regarding my adress and younger very kind and helpful with the matter. So your service is really excellent in my opinion.”

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Posted 1 month ago

“Prompt & efficient service”

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Posted 2 months ago

“Hi Jane Clayton and Co I am happy with your service so far as you have promised to organise the delivery from 1 to 3 working days today already passed the three qorking day I have not heard yet fir arrangement for the fabric delivery. Please sort it out on Monday. Best regards Marina”

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Posted 2 months ago

“Good size samples but important to see as colour/pattern sizing needs to be seen.”

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Posted 2 months ago

“Stock beautiful items at excellent prices. Only could be improved if the tracking were better. Parcel was with me in three days,but no notice of dispatch until after it arrived.”

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Posted 2 months ago

“Great service on my initial call but there was a delay in getting order dispatched as originally agreed. However thus was rectified very swiftly following a quick call.”

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Posted 3 months ago

“I ordered some samples they came quickly but nothing I fancied”

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Posted 3 months ago

“I ordered 2 samples of gardinum wallpaper which were Beautiful and good quality. I was disappointed though that one sample was all cream and gold coloured when actually it was the blue bit I wanted to see in order to try and match paint.”

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Posted 4 months ago

“Delivery and quality great Calculator for quantity wildly overestimated amount of paper needed. I only used 2/3 of the rolls but was outside the 30 day window by the time the decorator could complete the work and the company refused to accept a return for refund which is disappointing as the problem was caused by your on line calculation. Very disappointed with that aspect of the service so would be reluctant to use Jane Clayton again for that reason.”

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Posted 4 months ago

“Despite UPS not being very informative, all arrived safe and early. Very happy with the service from Jane Clayton and my new curtains are now made and up. Lovely.”

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Posted 5 months ago

“Fabric was well packed and very reasonably priced. No international shipping is a little inconvenient but a friend helped with that.”

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Posted 5 months ago

“I found the website extremely difficult to set up an account for some reason so I had to call them to order some wallpaper quality of the wallpaper is fantastic and I will certainly be ordering some. I’ve just got to do a bit more design planning/work to know exactly what I want.”

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Posted 5 months ago

“Paper was lovely and considerably cheaper than the Morris & Co price, however delivery through UPS took longer than expected. Mi have used this company before and am satisfied with the packaging and ease of order in general.”

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Posted 5 months ago

“Kindly resent samples. And I have selected one. Thank you”

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Posted 5 months ago

“Good samples”

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Posted 5 months ago

“Excellent service and very satisfied with purchase. Only thing I would say is that I had to make an alteration to my order and found it extremely difficult to get through on the telephone.”

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Posted 5 months ago

“quick and i had an invoice in the day”

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Posted 5 months ago

“nobody got back to us on my first atempt to order”

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Posted 5 months ago

“Efficient and straightforward”

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Posted 5 months ago

“Very efficient but would like a larger sample”

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Posted 6 months ago

Jane Clayton is rated 4.8 based on 11,057 reviews