Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,223 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with. No problems with delivery.”

Helpful Report

Posted 19 hours ago

“Fabrics (apart from one currently out of stock) arrived in timely fashion and were of the quality expected. Good communication re out of stock item”

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Posted 1 week ago

“I ordered fabric samples that were shipped very quickly which was very helpful! The samples were too small, however to be useful so I ordered much larger samples of the same fabric from another vendor.”

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Posted 1 week ago

“Love the wallpaper I bought and it looks even better up than on the roll! Working with Jane Clayton was great - only small improvement would be to to offer next day delivery.”

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Posted 3 weeks ago

“Loving the new mirror we chose for one of the spare rooms we have just decorated.”

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Posted 1 month ago

“Arrived well packed thank you paper certainly looks a more superior quality to what I may have previously used . Will need to oder advised paste before putting up”

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Posted 1 month ago

“Very efficient and quick delivery”

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Posted 2 months ago

“I made some mistakes regarding my adress and younger very kind and helpful with the matter. So your service is really excellent in my opinion.”

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Posted 4 months ago

“Prompt & efficient service”

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Posted 4 months ago

“Hi Jane Clayton and Co I am happy with your service so far as you have promised to organise the delivery from 1 to 3 working days today already passed the three qorking day I have not heard yet fir arrangement for the fabric delivery. Please sort it out on Monday. Best regards Marina”

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Posted 4 months ago

“Good size samples but important to see as colour/pattern sizing needs to be seen.”

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Posted 4 months ago

“Stock beautiful items at excellent prices. Only could be improved if the tracking were better. Parcel was with me in three days,but no notice of dispatch until after it arrived.”

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Posted 4 months ago

“Great service on my initial call but there was a delay in getting order dispatched as originally agreed. However thus was rectified very swiftly following a quick call.”

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Posted 5 months ago

“I ordered some samples they came quickly but nothing I fancied”

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Posted 5 months ago

“I ordered 2 samples of gardinum wallpaper which were Beautiful and good quality. I was disappointed though that one sample was all cream and gold coloured when actually it was the blue bit I wanted to see in order to try and match paint.”

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Posted 6 months ago

“Delivery and quality great Calculator for quantity wildly overestimated amount of paper needed. I only used 2/3 of the rolls but was outside the 30 day window by the time the decorator could complete the work and the company refused to accept a return for refund which is disappointing as the problem was caused by your on line calculation. Very disappointed with that aspect of the service so would be reluctant to use Jane Clayton again for that reason.”

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Posted 6 months ago

“Despite UPS not being very informative, all arrived safe and early. Very happy with the service from Jane Clayton and my new curtains are now made and up. Lovely.”

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Posted 7 months ago

“Fabric was well packed and very reasonably priced. No international shipping is a little inconvenient but a friend helped with that.”

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Posted 7 months ago

“I found the website extremely difficult to set up an account for some reason so I had to call them to order some wallpaper quality of the wallpaper is fantastic and I will certainly be ordering some. I’ve just got to do a bit more design planning/work to know exactly what I want.”

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Posted 7 months ago

“Paper was lovely and considerably cheaper than the Morris & Co price, however delivery through UPS took longer than expected. Mi have used this company before and am satisfied with the packaging and ease of order in general.”

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Posted 7 months ago

Jane Clayton is rated 4.8 based on 11,223 reviews