Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,717 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 20th February 2026

466

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were really well made and I loved the material. I was very happy with the result and quality.”

Jane Clayton 5 star review on 1st April 2021

Helpful Report

Posted 4 years ago

Many thanks for your kind review Kerry! We are so pleased to hear that you are happy with your made to measure item, we think it looks beautiful!

Posted 4 years ago

“Extensive choice of fabrics, easy to order. Always very high quality workmanship. I've had several pairs of made to measure curtains from Jane Clayton, and have always been delighted.”

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Posted 4 years ago

Thank you for your review Helen! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Good sample service and very prompt delivery of wallpaper I ordered. Good website, and plenty of choice.”

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Posted 4 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“Great selection of really good fabrics and wallpaper. Also really nice people to deal with and everything is sent very quickly. My go-to place.”

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Posted 4 years ago

We are pleased to hear that we were able to offer a speedy delivery and a friendly service. Many thanks for your kind review Angela!

Posted 4 years ago

“On 2 occasions I ordered multiple types of fabric - both orders were delivered within days, all fabric was rolled up on individual long cardboard to prevent creasing, and the length was cut generously i.e. with additional length beyond the specified measure. Delivery format and product quality outstanding. Fabric itself fantastic. As mentioned, after the first order I followed up with a new second order, and had the same great experience. Prior to committing, I had ordered and received small samples which were essential to help in the decision-making.”

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Posted 4 years ago

Thank you for your lovely review, Simone! We really appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“Very quick delivery and so helpful on the phone”

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Posted 4 years ago

Many thanks for your kind review, Jill!

Posted 4 years ago

“The members of staff that I spoke to were unfailingly helpful, efficient and friendly.”

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Posted 4 years ago

Thank you for your review, Catherine! We are pleased to hear that we were able to offer an excellent service! We look forward to hearing from you again soon.

Posted 4 years ago

“Lovely helpful people, great range of products.”

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Posted 4 years ago

Many thanks for your kind review!

Posted 4 years ago

“Excellent service and we are thrilled with the wallpaper. Thank you”

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Posted 4 years ago

Thank you for your review, Tracy! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Good service, material arrived carefully wrapped. Thanks”

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Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“Our order of Mind the Gap Byobu wallpaper arrived very quickly, was in perfect condition and looks AMAZING. The service from Jane Clayton was great amd we will undoubtedly use them again. Great to be able to get this quirky brand too!”

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Posted 4 years ago

Thank you for your kind review, Louise! We are pleased to hear you are happy with your order. We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“A wonderful range of products, especially the wallpaper. The ordering was quick, efficent and all in stock. I love the wallpaper”

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Posted 4 years ago

Thank you for your review, Joyce! We really appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“Fast Delivery , Great wallpaper selection , Emma J Shipley Wallpaper looks great and good quality.”

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Posted 4 years ago

Thank you for your review, Caroline! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Brilliant service !”

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Posted 4 years ago

Many thanks for your kind review, Pamela!

Posted 4 years ago

“I needed an extra roll of wallpaper. They could not have been more helpful searching one out for me and it arrived the next day. Exceptional!”

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Posted 4 years ago

Thank you for your review! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Love the paper great service and thank you very much .”

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Posted 4 years ago

Thank you for your review, Christine! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Great service and 24hours assistance. They really help you to follow up your order. Great experience”

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Posted 4 years ago

We are so pleased to hear that the team were able to help you with your order and that you are so pleased with everything now that it has all arrived safely. We will hope to hear from you again soon!

Posted 4 years ago

“Quick service and my one meter fabric was delivered on a roll which makes life easier with less creasing .”

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Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“Fabric was good quality and competitively priced , order transaction was very efficient.”

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Posted 4 years ago

It's great to hear that we were able to offer a competitive price and good quality. Thank you for your review!

Posted 4 years ago

“Excellent prompt service. Thank you”

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Posted 4 years ago

Thank you for your review Suzan! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

Jane Clayton is rated 4.8 based on 10,717 reviews