Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,596 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,596 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 3rd February 2026

Diane T

Jane Clayton 5 star review on 29th January 2026

Carolyn D

Jane Clayton 5 star review on 25th December 2025

Blase W

Jane Clayton 5 star review on 17th December 2025

Bev J

460

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fabric sample was so small and definitely not representative of the colour pattern. Consequently, I decided not to buy the fabric for my curtains. An online purchase the sample needs to be big enough so you can at least see all the colours, the sample I received was particularly awful.”

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Posted 5 days ago

“I ordered my sample 10 days ago and still waiting for the delivery.”

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Posted 5 days ago

“Friendly and professional service, I preferred to speak with someone over the phone than order through the website. Highly recommended. Delighted with my curtains!”

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Posted 5 days ago

“I never leave reviews anywhere but these are such beautiful quality I can't not. Absolutely beautiful. We are delighted with our curtains. Thank you!”

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Posted 5 days ago

“Wallpaper came very promptly and the product is as ordered”

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Posted 5 days ago

“Took a while to send and only sent one of the two fabrics. Then a week later got an email to say the other one wouldn’t be in stock for several months.”

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Posted 5 days ago

“The fabric arrived promptly, direct from the manufacturer. Unfortunately there were some flaws in it but they have been brilliant at sorting it out.”

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Posted 5 days ago

“Very prompt dispatch of wallpaper samples which were beautifully presented - thank you!”

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Posted 5 days ago

“Great service with significant discounts on top designer brands...I ordered some wallpaper it arrived very quickly!”

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Posted 1 week ago

“Professional service from beginning to end”

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Posted 1 week ago

“Wallpaper samples ordered. Beautifully presented and of a good size to envisage completed look. Arrived on time.”

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Posted 1 week ago

“2nd order of wallpapers. Excellent choice quick delivery and exactly what I expected. Well packaged so content well protected.”

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Posted 1 week ago

“I bought thyme under the elder wallpaper- it a beautiful shade of green ,strong paper .Highly recommended.”

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Posted 1 week ago

“Good prices. Speedy delivery. Have used before.”

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Posted 1 week ago

“Such gorgeous wallpapers and fabrics at an affordable price. I was spoiled for choice.”

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Posted 1 week ago

“Everything worked fine, excellent comunication. The rug is very nice, it was good packed, no custom problem, transport to Berlin took a couple of days. The shop is highly recommendable. Thank you!”

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Posted 1 week ago

“So far I have only received samples but the quality, trueness of colour and speed of despatch were excellent,”

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Posted 1 week ago

“JC+ co have been v prompt in sending out samples and I am hoping the same for my order. On the website before I ordered my 8+3 metres of fabric, there was a box offering 10% discount - but even after several attempts I could not progress this discount. I would really appreciate you applying this to my order and crediting me please. My telephone is. 07880500426 Order no : ORD877243”

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Posted 1 week ago

“Nothings arrived yet an had little to no updates”

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Posted 1 week ago

“Thank you so much for quick delivery. The fabric is beautiful! Next time I will definitely shop with you !”

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Posted 1 week ago

Jane Clayton is rated 4.8 based on 10,596 reviews