Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,439 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 17th October 2025

446

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service Not used as yet”

Helpful Report

Posted 5 days ago

“Very good service!”

Helpful Report

Posted 6 days ago

“FANTASTIC service. Easy to order. Website easy to use. Have ordered samples and wallpaper delivery always on time and date stated. Even had wallpaper sent abroad with no problems. Defiantly recommend ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 6 days ago

“Love the fabric. VERY quick delivery. Thanks”

Helpful Report

Posted 1 week ago

“Good price, quick turnaround”

Helpful Report

Posted 1 week ago

“Ordered 15m from the outlet. It never said it wasn't available. Booked up a curtain maker to make them. 4 days later get told they dont have the fabric in one complete lengths just bits. So disappointed as there is nothing to say they may not be able to supply an outlet fabric.”

Helpful Report

Posted 1 week ago

“I’m very impressed as my samples were dispatched immediately and were perfect”

Helpful Report

Posted 1 week ago

“I ordered some samples but I never received them despite the fact that you claim to have delivered them”

Helpful Report

Posted 1 week ago

“Speedy delivery. Thank you”

Helpful Report

Posted 1 week ago

“Beautiful range of wallpapers with generous samples, which allow you to get a really good idea of how they will look in your room. My samples were also sent really quickly too, thank you ☺️”

Helpful Report

Posted 1 week ago

“I have been spoilt over the years as my Mum was an interior designer and always had piles of fabric books for me to choose from and then the curtains/blinds were expertly and lovingly made. When arthritis caused my Mum to have to retire I had to find an alternative. Jane Clayton & Company are absolutely fantastic and as close to my Mum making them as I’m going to get. Great sample service with loads of suppliers, perfect measuring advice and wonderful end product. I am slowly working through my house and won’t be going anywhere else…”

Helpful Report

Posted 1 week ago

“So quick getting the samples to me, and such an amazing variety!”

Helpful Report

Posted 1 week ago

“Brilliant company. Used often”

Helpful Report

Posted 1 week ago

“Great service, samples arrived super quick.”

Helpful Report

Posted 1 week ago

“My online order arrived in good time even though I possibly left the wallpaper decision to the last minute, (so much choice). Competitive price. Excellent communication with carriers and customer service. Very happy.”

Helpful Report

Posted 1 week ago

“Very efficient in sending out the sa mples I'd requested. Good size samples which made it easy to make a choice. very quick to answer a query I had. Quick to send out the product ordered. Would definitely recommend.”

Helpful Report

Posted 1 week ago

“Unfortunately I did not receive prior notice of the delivery and therefore was not home when the delivery was made. The parcel was left outside, which I was disappointed with. After opening the package I noticed that there was a small dirty mark on one of the edges of the rug, but decided to keep it anyway.”

Helpful Report

Posted 1 week ago

“Fantastic service. Samples always arrive quickly and helpful people to speak to. Please don’t change a thing.”

Helpful Report

Posted 1 week ago

“Prompt efficient service. They have made me a number of cushions over the years. Always beautiful.”

Helpful Report

Posted 1 week ago

“This material had been discontinued in my local shop and I was so pleased Jane Clayton stocked it as I had set my heart on it. Delivered beautifully on a roll as well.”

Helpful Report

Posted 1 week ago

Jane Clayton is rated 4.8 based on 10,439 reviews