Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,250 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,250 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th November 2026

478

Anonymous

Anonymous // 01/01/2019

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“it was a pleasure to drop into the BKplus Perth office today and meet face to face some of the team, John and Brenda. Also to learn more about BK plus. My wife and I were reassured we will be in good hands with the team.”

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Posted 1 week ago

“It arrived very quickly. It was a discounted product, packed in a protective box. The quality is very good.”

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Posted 1 week ago

“So pleased with the fabric and the speedy delivery. All even better than I expected. Delighted!”

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Posted 1 week ago

“After placing my order for my client for wallpaper, I receive a notification from UPS that my tax ID # is required for my package to clear customs. My tax ID which I happen to have, is my ss# so I'm not giving it out. Then I tell my client and they happen to have a business and agree to use their tx ID#. So then I'm told I need to fill out a form and I said forget it. I was told I could cancel the order no problem. Now I've been going back and forth in regards to additional fees my client light be charged and they have to confirm if the order can be canceled. Meanwhile UPS is telling me to refuse it, but how is it getting delivered if I didn't give them the requested info for customs? In 30 years as a designer I've never encountered this. Now I've already replaced the order through another vendor because Jayne Clayton told me it would be refunded, and now I'm being run around. I would never do business with this company again.”

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Posted 1 week ago

“Very pleased with the wallpaper excellent quality. Very good service would highly recommend.”

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Posted 1 week ago

“Ordered some gorgeous French material for cushions and received it very quickly . Very pleased with Jane Clayton’s service as usual. Thank you”

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Posted 1 week ago

“Sent for samples which arrived promptly and were presented beautifully. Highly recommend.”

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Posted 1 week ago

“Easy to deal with. No problems with delivery.”

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Posted 2 weeks ago

“The wallpaper samples I ordered arrived quickly, were well packaged and a good size to get an overall idea of the paper would look.”

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Posted 2 weeks ago

“The fabric samples are beautiful and they arrived quickly!”

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Posted 2 weeks ago

“Requested samples arrived promptly, and it was very helpful to see the real life colour and material weigh of product. Thank you.”

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Posted 2 weeks ago

“Nicely labelled and good size free samples of even expensive fabrics beautifully presented in a folder with a helpful list of exactly what the paqckage contained. Exceptional and prompt service.”

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Posted 2 weeks ago

“Wszystko szybko i sprawnie”

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Posted 2 weeks ago

“Sample orders arrive promptly and I have been very pleased with the 3 blinds I have ordered. Once I have decided on the fabric I will not hesitate to order 2 more from Jane Clayton.”

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Posted 2 weeks ago

“Great price and a beautiful product. Well packaged and efficient delivery. Very pleased.”

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Posted 2 weeks ago

“Had some nice samples but in the end decided on a different wallpaper design. Samples sent quiclky - very useful.”

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Posted 2 weeks ago

“Ordered samples for a home project.. they arrived quickly and in perfect condition..well pleased.”

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Posted 2 weeks ago

“Excellent service from Jane Clayton. I received my samples expeditiously and am very pleased.”

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Posted 2 weeks ago

“Easy to order delivery quick”

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Posted 2 weeks ago

“Fabrics (apart from one currently out of stock) arrived in timely fashion and were of the quality expected. Good communication re out of stock item”

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Posted 3 weeks ago

Jane Clayton is rated 4.8 based on 11,250 reviews