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Jane Clayton Reviews

4.8 Rating 10,616 Reviews
96 %
of reviewers recommend Jane Clayton
Company Reviews Metrics Info
4.8
Based on 10,616 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Jane Clayton Reviews
Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Diane T
Verified Buyer
“Superb service - prompt delivery and carefully packaged material”
Jane Clayton 5 star review on 3rd February 2026
Helpful Report
Posted 6 days ago
Lucy D
Verified Buyer
“Very helpful when the wrong sample was sent. It was a bit confusing as to whether I was dealing with Sanderson, Morris and co or Jane Clayton. They quickly resolved the mistake.”
Helpful Report
Posted 6 days ago
Rebecca P
Verified Buyer
“Jane Clayton were excellent when I was ordering wallpaper. They were extremely efficient and helpful.”
Helpful Report
Posted 6 days ago
Karen R
Verified Buyer
“Excellent service. Wallpaper arrived well packed and early!”
Helpful Report
Posted 6 days ago
Maria H
Verified Buyer
“Always great service x”
Helpful Report
Posted 6 days ago
Jayne L
Verified Buyer
“competitive pricing with outstanding customer service”
Helpful Report
Posted 6 days ago
Christine B
Verified Buyer
“I ordered samples that came the next day . I was able to place an order and look forward to see my sofa covered in a beautiful stylish fabric. Thank you”
Helpful Report
Posted 1 week ago
Iram H
Verified Buyer
“Lovely rug of a high quality, arrived as expected on time and well packaged.”
Helpful Report
Posted 1 week ago
Charlotte P
Verified Buyer
“Thank you for offering such a variety of fabrics and for dispatching my Clarke and Clarke fabric so promptly.”
Helpful Report
Posted 1 week ago
TRACY M
Verified Buyer
“Sent for 4 wallpaper samples. Next day dispatch and delivered day after that via Roysl Mail. Very smart folder to keep them in. Competitive prices too”
Helpful Report
Posted 1 week ago
Linda P
Verified Buyer
“Very pleased with the product, but had paid for next day delivery but didn’t arrive until the day after.”
Helpful Report
Posted 1 week ago
Michael A
Verified Buyer
“prompt service”
Helpful Report
Posted 1 week ago
Gaynor P
Verified Buyer
“I haven’t made a purchase yet but I was delighted to receive samples very quickly . Some of them were really large which was very helpful Hope to be in a position to choose soon”
Helpful Report
Posted 1 week ago
Dora M
Verified Buyer
“Very happy with customer service, fabric was superb.”
Helpful Report
Posted 1 week ago
Charlie M
Verified Buyer
“Good quality paper ! Lovely design . Looks great in our nursery”
Helpful Report
Posted 1 week ago
David C
Verified Buyer
“Had wrong wall paper delivered over a week ago and have had no resolution to date disappointing.”
Helpful Report
Posted 1 week ago
Julia S
Verified Buyer
“I ordered 5 samples to enable me to find a wallpaper that would work with F&B Sudbury yellow. The sample size was helpful ruling papers in or out for colour and pattern size. Well packed and prompt delivery. Really helpful service that is so appreciated in an online world. Thanks”
Helpful Report
Posted 1 week ago
Lesley M
Verified Buyer
“Great service, samples came quickly. Felt very personal, not just mail order. Paper not on walls yet…waiting for decorator!😘”
Helpful Report
Posted 1 week ago
Joanna M
Verified Buyer
“Great communication, great product, cheapest available as I compared on many websites and quick delivery. Highly recommend it”
Helpful Report
Posted 1 week ago
Amanda W
Verified Buyer
“Absolutely fantastic quality , fast delivery service and great company”
Helpful Report
Posted 1 week ago
Jane Clayton is rated 4.8 based on 10,616 reviews
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