Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 9,960 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 9,960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th April 2025

436

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The blind looks beautiful but unfortunately not to my specifications! To be fair they are now rectifying but this has created unecessary delay and hassle. Not sure I will use the blind making service again, but good for fabric”

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Posted 13 hours ago

“Excellent service - very quick delivery at a competitive price.”

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Posted 3 days ago

“Jane Clayton is the only place to go to for fabrics. They have never failed to deliver on choice, quality and price. Dispatch is speedy and reliable. Thank you”

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Posted 4 days ago

“Excellent Service”

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Posted 4 days ago

“Excellent service , kept advised at all times. Rapid delivery as well !”

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Posted 5 days ago

“Delighted with purchase and excellent service.”

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Posted 5 days ago

“Wonderful fabric & really gorgeous service - superfast shipment & delivery to Germany with all import tax and customs regulations already completed, a pleasure to buy from! 5 stars*****! I am really happy that I have found the Jane Clayton website and can buy English fabrics despite the Brexit! THANK YOU!!! 🌻🌹🌸🌷🌻”

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Posted 5 days ago

“Delighted with my curtains . Excellent quality and delivered within the timescale indicated when I placed the order, in a large box so minimal creasing and ready to hang. Would recommend unreservedly.”

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Posted 5 days ago

“Great service, all my made to order items were exactly as I requested, well packaged and in pristine condition when I opened the boxes.”

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Posted 5 days ago

“Absolutely love the paper but I think a bit mean with the size of the sample.”

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Posted 5 days ago

“I haven't received it yet so this is rather premature.”

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Posted 5 days ago

“Headboard lovely but bizarrely the instructions for attaching to the wall were wrong (the measurements to the baton needs to be 36cm above the mattress not 48cm as per the instructions).”

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Posted 6 days ago

“Cushion covers are excellent, and arrived earlier than I expected, thank you.”

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Posted 1 week ago

“Beautiful wallpaper quality and I was surprised at the width size. Came in the allocated delivery date. Very satisfied customer”

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Posted 1 week ago

“Samples arrived very quickly”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“We received the sample wall paper in a timely fashion. Unfortunately, the sample wall paper was stained from the pink tissue paper that wrapped around the wall paper.”

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Posted 1 week ago

“Good product, expensive delivery chsrges”

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Posted 1 week ago

“Great service for samples - beautiful fabrics although not quite what I needed on this occasion”

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Posted 1 week ago

“Wasn't sure I would find this wallpaper as originally bought a few years ago so glad it was in stock, super quick delivery.”

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Posted 1 week ago

Jane Clayton is rated 4.8 based on 9,960 reviews