Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,557 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 25th January 2026

461

Anonymous

Anonymous // 01/01/2019

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“Thank you so much for quick delivery. The fabric is beautiful! Next time I will definitely shop with you !”

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Posted 10 minutes ago

“Perfect just the fabric I wanted for the job.”

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Posted 4 hours ago

“Very quick deliveryand item as described.”

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Posted 1 day ago

“The company was great. Shipping was relatively quick. Material did not look like the picture on the internet”

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Posted 1 day ago

“Quick and good quality products I would recommend. Good price and amazing wallpaper”

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Posted 1 day ago

“Service is good and prompt. I really wish you would not use tracked delivery for samples. They take much longer to arrive than they would if you put them in the normal post.”

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Posted 1 day ago

“All perfect as usual!!”

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Posted 1 day ago

“Excellent selection of paper and fabric in a user-friendly website. Very helpful sample service.”

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Posted 1 day ago

“Biggest selection of the best fabrics and wallpapers with great service and delivery. Always a good experience with Jane Clayton.”

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Posted 1 day ago

“I am delighted with the service I experienced from the company and the wallpaper I bought is super.”

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Posted 1 day ago

“Wallpaper that we ordered turned out to be out of stock but the team was in touch straight away to keep us updated and to give us the option to cancel the order. We chose to wait for the delivery and it all went very smoothly. Very happy with the wallpaper!”

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Posted 1 day ago

“Easy to order. Great communication. A perfect rug for my kitchen. Was kept informed about delivery.”

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Posted 1 day ago

“Very helpful, answered the phone. Order received in good time. I am likely to use this business again”

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Posted 2 days ago

“Excellant work on the blind.”

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Posted 3 days ago

“Excellent communication. Arrived safely and quickly. Fantastic quality. Very impressive thank you”

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Posted 3 days ago

“I placed an order and I received it within 3 days. Excellent service”

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Posted 4 days ago

“Apart from the great price on the wallpaper, which was delivered quickly and in perfect condition. I also had a question and although they didn't have the answer immediately they said they would call me back, which they did with all the required information. I will certainly be using Jane Clayton & Company again.”

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Posted 4 days ago

“Very impressed with the service and would definitely use again.”

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Posted 4 days ago

“The website is super easy to navigate with an excellent range of fabrics and wallpapers. The samples were delivered within days of ordering. The efficiency and trustworthiness of the service is encouraging and I will continue to use Jane Clayton for future projects.”

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Posted 4 days ago

“Initially sent for samples then a full order. Very rapid process from ordering to receipt. Just sent for more samples for a forthcoming project.”

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Posted 4 days ago

Jane Clayton is rated 4.8 based on 10,557 reviews