Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,321 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,321 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 1st October 2025

445

Anonymous

Anonymous // 01/01/2019

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“Considering what I ordered came from America it was very fast delivery I was pleased with my goods And good quality Thank you”

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Posted 7 hours ago

“Great choice great delivery”

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Posted 7 hours ago

“Great response times Excellent products at fabulous prices”

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Posted 14 hours ago

“quality of paper very good and sample quickly received, my only gripe is that the size of sample given is not big enough to gauge whether it will be suitable for a room or not, you need the whole width of the paper, I like to pin mine to a wall to see if it will work, a small sample doesnt cut it or give you the wide range of colours within it, so that will stop me buying in case I make a mistake”

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Posted 16 hours ago

“I have had excellent service from Jane Clayton and would recommend without hesitation”

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Posted 19 hours ago

“Received samples very quickly. Thank you 😊”

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Posted 2 days ago

“All Good!!!.... Highly recommended.”

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Posted 2 days ago

“good commuication,good delivery, good wallpaper”

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Posted 2 days ago

“Superb, easy to order free samples of wallpaper, generous sizes so easy to visualise in the room. I then purchased 3 x rolls of wallpaper. All from the same batch, packaged really well and delivered on time. I always use Jane Clayton for wallpaper, they have a fantastic selection!”

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Posted 2 days ago

“Great service, great fabrics, great wallpaper, all at a good range of prices. I'm a happy customer! : )”

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Posted 2 days ago

“Fantastic purchase. Great quality wallpaper at a fantastic price. The service was exceptional and delivery, even to Scotland, only took two days!! I shall use this company again and highly recommend them to others. Thank you 😊”

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Posted 2 days ago

“Pleasant and helpful staff during a phone order”

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Posted 2 days ago

“I stumbled on Jane Clayton whilst searching for fabrics for a renovation. The prices are extremely competitive with lots of choice. Website is super easy to use. The samples I ordered arrived promptly. I suspect I’ll be using this company a lot”

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Posted 2 days ago

“Poor communication.”

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Posted 2 days ago

“Genuine fabrics of the highest quality. I wouldn't now buy from anyone else as also very prompt delivery. Ordered in the afternoon and was at my door the next morning. High standard of packaging & fabric on a roll which I have found to be rare with other suppliers. Excellent service & product.”

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Posted 2 days ago

“Very good service”

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Posted 3 days ago

“too bad you don't deliver to france or swizerland, otherwise I would work with you a lot”

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Posted 4 days ago

“Goods arrived well packed and were delivered within days. Excellent service.”

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Posted 4 days ago

“Great quality fabric and good customer service.”

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Posted 4 days ago

“Great range of William Morris paper which I always go for and really good service and communications when some of the wallpaper was out of stock so we could make plans with our decorator. Recommended you to my sister in law for her decorating project. Thanks again Jane Clayton & Co.”

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Posted 4 days ago

Jane Clayton is rated 4.8 based on 10,321 reviews