Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 10,973 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,973 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and the wallpaper arrived in good time c”

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Posted 1 hour ago

“Very prompt.”

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Posted 2 hours ago

“Correct and reliable services after ordering Farrow&Ball wallpapers from UK to EU. Delivery time was although more than 15 days, this was anyhow acceptable. Payment with VISA card is difficult from the EU to UK, but ApplePay worked well. Customer service was very gentle and helped in the matter.”

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Posted 3 hours ago

“This was my first time using this company - they were recommended by a friend. I was delighted with the quality, choice, price and service. Everything arrived when I expected it to and I'm delighted with the result. Will definitely use again and highly recommend.”

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Posted 8 hours ago

“Samples are great helping me to make up my mind”

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Posted 11 hours ago

“I did not receive the things that I ordered sadly although the payment had been taken.”

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Posted 1 day ago

“Item never showed up, customer serivce have no reponsed to my request”

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Posted 2 days ago

“The selection of wallpapers available on the Jane Clayton site is just huge. And I've had a lot of fun exploring! The descriptions provided are also informative in terms of the textures and finish, which I find really useful as it's difficuat enough trying to figure that out from the photos. Ultimately though photos are never enough when it comes to seeing out how a wallpaper 'works' with a furnished room and the light. Samples are a must for me and I've used the sampe service extensively. Thankfully the communication, packaging and speedy delivery of sampes has been consistently excellent! Also if a sample is out of stock and provided you've requested notifcation when it's available, they really do follow-up once they have the sample again.”

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Posted 3 days ago

“Very good service”

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Posted 3 days ago

“Sent for a wallpaper sample it came within a few days. Very pleased with the company.”

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Posted 3 days ago

“The wall paper quality is great, and shipping was quick.”

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Posted 3 days ago

“Excellent price and speedy delivery. Love our Sanderson wallpaper.”

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Posted 3 days ago

“I wanted a wallpaper sample, and you managed to send one without any of the animals, just the background. I wouldn't have purchase this wallpaper if I only wanted a leafy background. So yes to sample size, no to being able to visualise my thoughts.”

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Posted 3 days ago

“Wallpaper delivered quickly. Kept informed of supply delay on material. Material delay short.”

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Posted 3 days ago

“The samples came very promptly. Thank you but 1 of them has an extremely large pattern and wasnt big enough to tell what it would be like as a blind. It makes sense to me that it it has a big pattern, it should have a big sample.”

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Posted 3 days ago

“Very good service, recived my order rapidly and with no problems - many thanks.”

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Posted 3 days ago

“So helpful”

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Posted 5 days ago

“Very happy with my purchase - Ives rug. It arrived promptly and was exactly what we wanted. Would recommend.”

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Posted 5 days ago

“Great choice and fantastic service! Really happy with my purchase and JC’s efficiency!”

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Posted 6 days ago

“Samples came in a reasonable amount of time and were good quality”

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Posted 6 days ago

Jane Clayton is rated 4.8 based on 10,973 reviews