Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,717 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 20th February 2026

466

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had a nightmare with every other wallpaper supplier I can think of. Products being late or the wrong wallpaper being sent out. Have made three orders now with Jane Clayton. Not a single problem.”

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Posted 4 years ago

Thank you for your review! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Excellent choice of fabrics & delivery time was speedy.”

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Posted 4 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Pam!

Posted 4 years ago

“Great service and such amazing choice and the customer service is brilliant”

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Posted 4 years ago

Many thanks for your kind review Tabitha! We are so pleased to hear you enjoyed your experience with us.

Posted 4 years ago

“Great selection of fabrics, easy to use options via the website to select curtain details and all to time. The curtains look wonderful and have transformed our room!”

Jane Clayton 5 star review on 7th April 2021

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Posted 4 years ago

It is great to hear that you are happy with your order Juliet, your curtains look great! Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 4 years ago

“Really please with our Roman blinds in Emma Shipley velvet fabric. Really good quality and worth every penny.”

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Posted 4 years ago

Thank you for your review Vicky! We are pleased to hear that you are happy with your made to measure order and look forward to hearing from you again soon.

Posted 4 years ago

“Great service, Beautiful wallpaper, fast delivery. Thank you very much Jane Clayton.”

Jane Clayton 5 star review on 6th April 2021

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Posted 4 years ago

Thank you for your review Lisa! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Good service and prompt delivery”

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Posted 4 years ago

It's great to hear that we were able to offer good service and speedy delivery. Thank you for your review Catherine!

Posted 4 years ago

“Great service with friendly help and prompt delivery”

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Posted 4 years ago

Thank you for your review Kim! We are pleased to hear that we were able to offer a speedy service and that you were pleased with the service you received.

Posted 4 years ago

“Fantastic service”

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Posted 4 years ago

Thank you for your kind review Leo. We are pleased to hear you were happy with the service provided and hope to hear from you again soon.

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“I ordered a roman blind in some lovely but expensive fabric. It took a while to come (as outlined at the outset) but I am thrilled with it. It is very professionally made and makes the fabric look as good quality as it is. I am very pleased with it, thank you.”

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Posted 4 years ago

Thank you for your lovely review Colette! We are so pleased to hear that you are happy with your made to measure blinds and we hope to hear from you again soon.

Posted 4 years ago

“Always really helpful with very quick responses to my emails. My curtains arrived within the expected timeframe and are so lovely. Beautifully and carefully made with great attention to detail and finish. Jane Clayton is a very professional company and I will not hesitate to use them again and will recommend them to friends and family.”

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Posted 4 years ago

Thank you for your kind review Penelope! We are so pleased to hear that you are happy with your made to measure curtains. We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“I was very happy with my first order but sadly forgot to mention my 10% off voucher :(”

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Posted 4 years ago

Thank you for your review Nicola. We are pleased to hear you are happy with your order! Please keep your 10% voucher to use on your next over over £150!

Posted 4 years ago

“Samples of wallpaper arrived very quickly and when I ordered rolls of wallpaper they arrived also in great time. Would definitely use this company again”

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Posted 4 years ago

Thank you for your review Daphne! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Great selection of wallpaper and delivered very promptly. Will use again.”

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Posted 4 years ago

Many thanks for your kind review Sandra! We look forward to hearing from you again!

Posted 4 years ago

“Great service fabric arrived well packaged and very quickly. As a professional bespoke curtain maker I recommend Jane Clayton to all my customers”

Jane Clayton 5 star review on 2nd April 2021

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Posted 4 years ago

Thank you for your kind review Andrea! We are pleased to hear that your fabric arrived promptly and appreciate the recommendation. We hope to hear from you again soon.

Posted 4 years ago

“Quick with samples and even quicker with delivery”

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Posted 4 years ago

Thank you for your review Rose! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Excellent service. Very surprised how quickly the order arrived. Definitely recommend”

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Posted 4 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your recommendation and kind review Wendy!

Posted 4 years ago

“I ordered material for a blind from Jane Clayton, having ordered from them before for curtains. I was sent a sample very quickly after ordering one and the efficiency continued when I ordered the material for my blind. Great quality material at a very reasonable price. The material was delivered very quickly after I placed the order.”

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Posted 4 years ago

It's great to hear that we were able to offer a competitive price and speedy service. Thank you for your review Amanda!

Posted 4 years ago

“Beautiful curtains. Amazing quality, service and response to emails. Delivered within the 6-8 week time scale for made curtains. Waiting to finish decorating to hang so no photo available. Highly recommended.”

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Posted 4 years ago

Thank you for your review Nicola! We are so pleased to hear you are happy with your made to measure order. We really appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

Jane Clayton is rated 4.8 based on 10,717 reviews