Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 10,987 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,987 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 9th May 2026

472

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two Sophie Allport pheasant cushion covers which arrived really quickly for a made to order item and are lovely quality.”

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Posted 4 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure cushions and we hope to hear from you again soon.

Posted 4 years ago

“Beautiful curtains, and so well made. Thank you.”

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Posted 4 years ago

Thank you for your lovely review Catherine! We are so pleased to hear that you are happy with your made to measure curtains! We look forward to hear from you again in the future.

Posted 4 years ago

“Excellent. £300 rug delivered on time, good quality and as presented on the website.”

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Posted 4 years ago

Thank you for your lovely review Pete!

Posted 4 years ago

“Five stars for keeping me updated on a rug we had ordered which had been delayed due to COVID. We ordered a larger size in the end and absolutely love it (plus it was delivered in two days)!”

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Posted 4 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 4 years ago

“Janr Clayton kept in touch throughout the wait as the paper I had chosen was being reprinted. Friendly and informative Emails came through keeping me up to date. Exceptional customer service, Well done and thank you.”

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Posted 4 years ago

We are pleased to hear that we were able to offer great service. Many thanks for your kind review John!

Posted 4 years ago

“Thank you for searching for one roll of discontinued wallpaper - you were a life saver. Thank you to Charlotte for sorting out.”

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Posted 4 years ago

Thank you for your review Jocelyn! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Service excellent as usual - item arrived very quickly, well packed and all correct”

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Posted 4 years ago

Thank you for your review Diane! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Great service, quality product and easy to work with. Really pleased with final look.”

Jane Clayton 5 star review on 14th July 2021

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Posted 4 years ago

Thank you for your review Karen! We are pleased to hear that we were able to offer an excellent service, your wall looks fantastic!

Posted 4 years ago

“What excellent 5-star service!! I am delighted with my Sanderson fabric which I purchased to make a bedspread. The Whitby design (in yellow/ ivory gingham) tones and contrasts beautifully with our existing Sanderson curtains in chintz. The staff are so efficient and courteous. They replied to my e-mails very promptly. Thank-you.”

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Posted 4 years ago

Thank you for your lovely review Helen! We are so pleased to hear that you are happy with your fabric and the result of your project.

Posted 4 years ago

“Arrived well packed and quickly. I love the fabric but I thought it was velvet, what I received is more like velour.”

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Posted 4 years ago

Many thanks for your kind review Amanda! We are pleased to hear that we were able to offer a speedy delivery service. Please don't hesitate to be in touch if we can help with ordering a sample for you.

Posted 4 years ago

“Thank you my order arrived so quickly and just what I was looking for”

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Posted 4 years ago

Thank you for your review Emily! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Gorgeous wallpaper by Manuel Canovas - L’Envol. Delivered promptly and well packaged so no damage to the rolls whatsoever”

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Posted 4 years ago

Thank you for your review! It is great to hear that you are happy with your order.

Posted 4 years ago

“Brilliant service. I'll definitely use them again.”

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Posted 4 years ago

Thank you for your kind review Genevieve, we look forward to hearing from you in the near future!

Posted 4 years ago

“Fabulous service Efficient and helpful staff”

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Posted 4 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“Delivery took about a week, but unusually Jane Clayton staff were on to it before I might have queried it. All arrived safely now. Thanks”

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Posted 4 years ago

Thank you for your feedback Pamela, we are sorry that your order took longer to arrive than expected but are very pleased to hear that it has arrived safely now! We will look forward to hearing from you again.

Posted 4 years ago

“I ordered wallpaper which arrived promptly and looks beautiful. Very pleased with the service.”

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Posted 4 years ago

Thank you for your lovely review!

Posted 4 years ago

“Really helpful on the phone and super quick delivery”

Jane Clayton 5 star review on 13th July 2021

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Posted 4 years ago

Thank you for your review Alexandra, your bedroom looks great! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“I am still waiting for my delivery and have had no email”

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Posted 4 years ago

Thank you for your review Jacqueline, we are very sorry to hear this and a member of the team will be in touch to help as soon as possible.

Posted 4 years ago

“Ordered wallpaper over the weekend and by the Tuesday it was here. Amazing service.”

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Posted 4 years ago

Many thanks for your kind review Louise!

Posted 4 years ago

“Samples arrived promptly. Material ordered and delivered . Whole process really easy and will definitely order material again.”

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Posted 4 years ago

Many thanks for your kind review Maria! We look forward to hearing from you again soon.

Posted 4 years ago

Jane Clayton is rated 4.8 based on 10,987 reviews