Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.78

4.8 Rating 11,225 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 11,225 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 16th October 2026

477

Anonymous

Anonymous // 01/01/2019

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“First class service, with so many choices of the best quality wallpaper you will ever need.”

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Posted 4 years ago

Thank you for your kind review Neal, We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“hello, I am still waiting for one metter of fabric, ordered weeks ago....”

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Posted 4 years ago

“Excellent service, received beautifully made blinds. Would definitely use again”

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Posted 4 years ago

Thank you for your kind review Sea! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“Great service as always, thank you.”

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Posted 4 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Fantastic customer service, i spoke with an actual real person! Super quick next day delivery :-)”

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Posted 4 years ago

Thank you for your review Gabi! We are pleased to hear that we were able to offer a speedy service.

Posted 4 years ago

“Ordered Made to Measure Curtains in a beautiful velvet from Clarke & Clarke's Martello Collection. The pinch pleat heading and lined curtains are expertly made which adds to the high quality of skill Jane Clayton & Co. have become renowned for. I can definitely recommend them and will be ordering from them again for future projects.”

Jane Clayton 5 star review on 3rd April 2022

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Posted 4 years ago

Thank you for your lovely review Eunice ! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 4 years ago

“Jane Clayton have a superb product range and we were pleased with the wallpaper we chose. Their service has been exemplary, the order arrived, as promised, within 5 working days and the after sales service from Jodie could not have been better. We highly recommend Jane Clayton and Company and thank them for all their help.”

Jane Clayton 5 star review on 1st April 2022

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Posted 4 years ago

It is great to hear that you are happy with your order. Thank you for your kind review, we look forward to hearing from you in the near future!

Posted 4 years ago

“Very happy with the service and quality of the wallpaper. Thanks”

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Posted 4 years ago

Many thanks for your kind review Jenny!

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Thank you for your lovely review Carolyn!

Posted 4 years ago

“J'ai voulu retourner un colis de Belgique et Angleterre qui ne me plaisait pas. Il y a eu un probème avec la douane qui réclamait des frais de douane à la société Clayton. J'ai eu beaucoup de difficultés à comprendre pourquoi il y avait ces frais. J'ai fait toute une série de recherche auprès de Parcel Force et de HMRC. J'ai à chaque fois envoyé un mail à Clayton pour leur dire ce qu'il pourrait être fait pour débloquer la situation mais Clayton n'a fait aucune démarche de leur côté malgré aussi mon accord pour leur payer ces frais de douane et finalement le colis est revenus chez moi. Sercie clientèle zéro !!”

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Posted 4 years ago

“Lovely attention, and nice and quick shipping to Spain. in love with the product!”

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Posted 4 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Really beautiful, accurately and well made curtains, which arrived quickly, and in our view, represented good value.”

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Posted 4 years ago

Thank you for your lovely review! We are so pleased to hear that you are happy with your made to measure curtains and we hope to hear from you again soon.

Posted 4 years ago

“Had exactly the material I wanted which I'd had difficulty finding, easy website and prompt delivery. Thank you!”

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Posted 4 years ago

Thank you for your review Liz! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Really friendly, helpful service. Tried to assist in locating out of stock and discontinued fabric.”

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Posted 4 years ago

Thank you for your lovely review John!

Posted 4 years ago

“We really like the fabric but unfortunately it had a hole right in the middle (see picture). We therefore will not be able to use it for the purpose we wanted to. Is it possible to get a reduction? We are quite unhappy we received a damaged fabric. Thanks”

Jane Clayton 2 star review on 9th March 2022

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Posted 4 years ago

“Great experience, fantastic quality product - thank you :-)”

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Posted 4 years ago

Thank you for your review Angela! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“We ordered a Roman Blind. It took a few weeks to get here but is absolutely perfect for our window. Ordering online was quick and simple and we are very happy with our purchase.”

Jane Clayton 5 star review on 2nd March 2022

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Posted 4 years ago

Thank you for your lovely review Lucinda! We are so pleased to hear that you are happy with your made to measure Blind! We look forward to hearing from you again soon.

Posted 4 years ago

“Great service and great price”

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Posted 4 years ago

Thank you for your review! We really appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“Ottimo prodotta consegnato esattamente nella data indicata. Molto utile il tracking”

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Posted 4 years ago

Thank you for your lovely review Virginia!

Posted 4 years ago

“I absolutely love love my new cushions, very classy I would definitely recommend Jane Clayton, amazing quality and a great customer service”

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Posted 4 years ago

Thank you for your kind review Joanna! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

Jane Clayton is rated 4.8 based on 11,225 reviews