Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,717 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 20th February 2026

466

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service I received. Love the curtains!”

Helpful Report

Posted 4 years ago

Thank you for your review Ian! We are happy to hear you are pleased with your made to measure item and the service you received. We look forward to hearing from you again soon!

Posted 4 years ago

“Curtains are beautifully made and look great in the room.”

Helpful Report

Posted 4 years ago

Thank you for your kind review. We are so pleased to hear that you are happy with your made to measure order. We hope to hear from you again soon!

Posted 4 years ago

“Lovely quality products at a competitive price. Prompt customer service.”

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Posted 4 years ago

It's great to hear that we were able to offer good quality products and speedy service. Thank you for your review!

Posted 4 years ago

“The Missprint papers are such super designs and Jayne Clayton stocks a whole range. Easy to order and fast delivery. Brilliant!”

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Posted 4 years ago

Thank you for your review Jean! We are happy to hear that you are pleased with your order!

Posted 4 years ago

“Great communication and order was exactly as I wanted . Would recommend”

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Posted 4 years ago

Thank you for your review Mark! We are pleased to hear you are happy with your order and hope to hear from you again soon.

Posted 4 years ago

“Excellent service and excellent quality curtains. Lots of fabric choice on the website and the calculator for working out curtain size and cost is invaluable. Have used Jane Clayton in the past and will continue to do so.”

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Posted 4 years ago

Thank you for your kind review Irene! We are so pleased to hear you enjoy shopping with us. We look forward to hearing from you again soon.

Posted 4 years ago

“Quick, speedy delivery of both sample and then full item.”

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Posted 4 years ago

Thank you for your kind review Alexandra. We are happy to hear we provided a speedy delivery service!

Posted 4 years ago

“Super fast delivery, perfectly packaged. Would highly recommend”

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Posted 4 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review Wendy!

Posted 4 years ago

“Great service, although I used the wallpaper calculator which was rather over generous and I have a lot left over!”

Jane Clayton 5 star review on 23rd March 2021

Helpful Report

Posted 4 years ago

Thank you for your review Jane! We think your wall looks great and would love to hear from you again soon!

Posted 4 years ago

“Excellent website. Very easy to use and an efficient delivery service. Very pleased. Will use again.”

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Posted 4 years ago

Thank you for your review Elizabeth. We are happy to hear you enjoyed your shopping experience with us. We hope to hear from you again soon!

Posted 4 years ago

“Great service arrived in time good quality paper”

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Posted 4 years ago

Thank you for your kind review Carol. We are so pleased to hear you were happy with your order. We look forward to hearing from you again soon!

Posted 4 years ago

“Exactly as ordered, and half the price of John Lewis! Perfectly packed and delivered.”

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Posted 4 years ago

Thank you for your review Alison! We are pleased to hear you are happy with your order and hope to hear from you again soon!

Posted 4 years ago

“Prompt delivery of lovely fabrics”

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Posted 4 years ago

Thank you for taking the time to leave your kind review Catriona. We are pleased to hear you are happy with your fabrics and that it arrived quickly!

Posted 4 years ago

“The fabric I ordered is really beautiful. It arrived quickly abs well packaged.”

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Posted 4 years ago

Thank you for your review! We are pleased to hear that you are happy with your fabric and that we were able to offer a speedy service.

Posted 4 years ago

“Thrilled to bits with our blinds and headboard. Will definitely be ordering again.”

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Posted 4 years ago

Thank you for your lovely review Madeleine! We are so pleased to hear that you are happy with your made to measure product and it's great to hear that you'll be ordering from us again! We look forward to hear from you soon.

Posted 4 years ago

“Excellent service - very helpful staff and such quick delivery. Perfect.”

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Posted 4 years ago

Thank you for your review Annie! We really appreciate your kind comments and hope to hear from you again soon.

Posted 4 years ago

“I am very impressed by the service I got from that company. They made every effort to resolve the problem I had. I really appreciated their "can-do", positive and accommodating attitude. It is very encouraging to encounter this in a commercial company. Well done all around. I will recommend it widely.”

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Posted 4 years ago

Thank you for your kind review Marie! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“Prompt attention throughout my many delayed( from manufacturers) orders. Thank you with special mention to Jodie who has been corresponding with me.”

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Posted 4 years ago

Thank you for your review! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Excellent quality of fabric , good delivery”

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Posted 4 years ago

Many thanks for your kind review! We hope to hear from you again soon.

Posted 4 years ago

“I have enjoyed dealing with Jane Clayton Company. Their customer service is excellent and although I was ordering samples they could not have been helpful. I certainly will be ordering from them again. Thank you Charlea”

Helpful Report

Posted 4 years ago

Thank you for your review Annie! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

Jane Clayton is rated 4.8 based on 10,717 reviews