Jane Clayton Reviews

Name: Jane Clayton
Address: Jane Clayton & Company Retail Ltd, Paulton House, Paulton, North Somerset
Rating: 4.79

4.8 Rating 10,717 Reviews

96 %

of reviewers recommend Jane Clayton

Company Reviews

Metrics

Info

4.8

Based on 10,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01761 404505

Email:

theteam@janeclayton.co.uk

Location:

Jane Clayton & Company Retail Ltd,
Paulton House,
Paulton
North Somerset
BS39 7SX

Jane Clayton 5 star review on 20th February 2026

466

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful wallpaper I ordered and it come earlier than expected too! Will always get my wallpaper from here”

Helpful Report

Posted 4 years ago

We are pleased to hear that we were able to offer a speedy delivery service. Many thanks for your kind review!

Posted 4 years ago

“I bought a rug which suits my room very well. The most helpful thing was the set of suggestions for how to choose a suitable rug. I followed those, including marking the area out with sticky paper tape. The marking out didn't take long (compared with how long it took me to choose a design), and it was worth it.”

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Posted 4 years ago

Thank you for your lovely review Helen. We are so pleased to hear you enjoyed your experience with us. We hope to hear from you again soon!

Posted 4 years ago

“I order a rug and I’m very happy with it ....”

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Posted 4 years ago

Thank you for your review. We are so pleased to hear you are happy with your recent rug purchase. We hope to hear from you again soon!

Posted 4 years ago

“Easy delivery Nice wallpaper Easy to put up Excellent”

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Posted 4 years ago

Thank you for your kind review! We are so pleased to hear you are happy with your order and the service we offer. We hope to hear from you again soon!

Posted 4 years ago

“Really excellent service from Jane Clayton. They went above and beyond to arrange a next day delivery for me for just 1 metre of fabric. Can’t fault. First class customer service.”

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Posted 4 years ago

Thank you for your review Anna! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Absolute first class service. I have no hesitation in recommending this company.”

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Posted 4 years ago

Thank you for your kind review Ray! We appreciate the recommendation and hope to hear from you again soon.

Posted 4 years ago

“I was very impressed on how quick my wallpaper came , excellent service and love the wallpaper that I bought for my Granddaughter.💕”

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Posted 4 years ago

Thank you for your lovely review Elizabeth! We are so please to hear you are happy with your order and we hope your Granddaughter loves her new wallpaper!

Posted 4 years ago

“I was so impressed with the quality of work and how quickly my order arrived!”

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Posted 4 years ago

Thank you for your lovely Review Teresa! We are happy to hear we offer a quick service!

Posted 4 years ago

“Dealing with Jane Clayton was a good experience, from getting fabric samples right through to the finished product, which I am delighted with. Thank you.”

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Posted 4 years ago

Thank you for your review Marguerite! We are pleased to hear that you are happy with your order and look forward to hearing from you again soon.

Posted 4 years ago

“Bought a lovely Lorena canals rug, really pleased with the rug but it stinks! Tried washing numerous times, spraying it to try and freshen but smells the room out and not great being in a nursery! ☹️”

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Posted 4 years ago

Thank you for your feedback Charlotte, we are so sorry to hear this. A member of the team will be in touch to help resolve this.

Posted 4 years ago

“All was handled very well.”

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Posted 4 years ago

Thank you for your review Laurene ! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Wallpaper was several shades darker than images on website and after receiving a sample I had to come to terms with the different overall look I wanted. Purchased the paper and job completed, however the difference in colour has now meant I will need to consider changing some dining room furniture (dark wood) to something lighter. Service however was excellent and delivery earlier than expected so job completed a few days early.”

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Posted 4 years ago

“Good service, wallpaper arrived earlier than anticipated.”

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Posted 4 years ago

It's great to hear that we were able to offer speedy service. Thank you for your review Elaine!

Posted 4 years ago

“Product arrived very quickly, well protected but with minimal packaging/plastic, which I really approve of. Gorgeous trimmings, absolutely finish of the pelmet. We’re thrilled!”

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Posted 4 years ago

Thank you for your kind review Paula! We are so pleased to hear that you are happy with your order and delivery!

Posted 4 years ago

“My item wasn’t in stock which I was advised of immediately - decided to wait for it and I now have it- the follow-up procedure was perfect.”

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Posted 4 years ago

Thank you for your review Mary! We are pleased to hear that we were able to offer an excellent service!

Posted 4 years ago

“Always so quick with delivery of fabric and also with samples. A real go-to for a good range of fabrics”

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Posted 4 years ago

Thank you for your kind review Lisa! We are so pleased to hear you were happy with your recent order and hope to hear from you again soon!

Posted 4 years ago

“Excellent service and speedy delivery as always”

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Posted 4 years ago

Thank you for your review Helen! We are so pleased to hear that you were happy with the fast delivery and service you received. We hope to hear from you again soon!

Posted 4 years ago

“When other suppliers were a let down we decided to go to Jane Clayton. Very pleased with ability to deliver ahead of schedule. Communication was great and very polite and helpful unlike other suppliers. I will definitely be returning as and when the need arises.”

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Posted 4 years ago

Thank you for your lovely review Gary! We are very pleased to hear that we could offer a quick and helpful service.

Posted 4 years ago

“Great and prompt service!”

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Posted 4 years ago

Many thanks for your kind review! We hope to hear from you again soon.

Posted 4 years ago

“Absolutely fantastic, beautifully make curtains and cushions. Highly recommended. Super pleased 😄”

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Posted 4 years ago

Thank you for your lovely review Jennifer! We are so pleased to hear that you are happy with your made to measure product. We look forward to hear from you again soon.

Posted 4 years ago

Jane Clayton is rated 4.8 based on 10,717 reviews