Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,979 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Good response. Thank you”

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Posted 6 years ago

“received items on time stated”

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Posted 6 years ago

“Sent me the wrong helmet but corrected it very quickly, so no real complaints.”

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Posted 6 years ago

“Quick service. Wished it had more competitive prices.”

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Posted 6 years ago

Hi, Thank you for taking the time to leave us a review. We're glad to hear you were happy with the service we provided you; we value your feedback and seek to do whatever we can to improve the shopping experience for loyal customers such as yourself. We do our best to make our prices the best available, however, if you find an item sold cheaper on another website, we'll aim to match it, even if it's a sale price. For more info on our price-match policy, you can find it here: https://www.infinitymotorcycles.com/price-match-policy If there is anything else we can do for you, just let me know. Kind regards, Jonah

Posted 6 years ago

“Very good service”

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Posted 6 years ago

Hi, Thank you for taking the time to leave us a review. We're happy to hear you were satisfied with your order; we value your feedback and seek to do whatever we can to improve the shopping experience for loyal customers such as yourself. Is there anything we can do to improve our services for you to consider a 5-star review? You can leave us your feedback here, or you can email us at reviews@infinitymotorcycles.com. Kind regards, Jonah

Posted 6 years ago

“Delivered a day later than advertised but still came within 2 days”

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Posted 7 years ago

“Fast delivery great value for money thank you”

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Posted 7 years ago

“I dropped a star because the sizing information on the website wasn't particularly good (perhaps mainly the manufacturer's fault), but top marks for helpfulness when I took back the 'women's trousers which didn't fit women's hips'. Even the larger sizes of the item ordered didn't fit my wife (who really isn't particularly large - UK size 14) so they happily swapped for a different brand which did fit.”

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Posted 7 years ago

“Communication on order receipt and shipping was a little slow but will attribute that to the Christmas hols. Anyhow product arrived in timely manner and happy with it”

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Posted 7 years ago

Hi, Thank you for taking the time to leave us a review. We're glad to hear you were happy with your order. We appreciate your understanding regarding our timings over the festive period. Christmas is a very busy time of year for us, and so we suffer a bit of a delay in our response times and deliveries due to the sheer volume of customers over the holidays. We value your feedback and seek to do whatever we can to improve the shopping experience for loyal customers such as yourself. Kind regards, Jonah

Posted 7 years ago

“I ordered some gift vouchers online for my brother-in-law for Christmas, they arrived promptly to my email address so that I could print them off, happy with the service.”

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Posted 7 years ago

“Found what I wanted at a nae bad price”

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Posted 7 years ago

Hi Michael, Thank you for taking the time to leave us a review. We're glad to hear you were happy with the service we offered you; we value your feedback and seek to do whatever we can to improve the shopping experience for loyal customers such as yourself. How could we improve our services for your use in future? You can leave us your feedback here, or you can email us at reviews@infinitymotorcycles.com. Kind regards, Jonah

Posted 7 years ago

“Good sales reduction, fast delivery but poor packaging.”

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Posted 7 years ago

“Boots arrived promply and are as described.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“The quality of the trousers I bought was good and arrived quickly but disappointed that this item was unavailable in my local branch.”

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Posted 7 years ago

“Excellent service 👍”

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Posted 7 years ago

“Mail order was very good. Definitely the way to go if the York store customer service is any thing to go by They like to insult the costomer”

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Posted 7 years ago

“Quick delivery came one day before expected”

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Posted 7 years ago

Hi Joshua, Thank you for taking the time to leave us a review. We're glad to hear you were happy with the service we provided you; we value your feedback and seek to do whatever we can to improve the shopping experience for loyal customers such as yourself. What can we do to improve our services? You can leave us your feedback here, or you can email us at reviews@infinitymotorcycles.com. Kind regards, Jonah

Posted 7 years ago

Infinity Motorcycles is rated 4.7 based on 8,979 reviews