Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.74

4.7 Rating 9,004 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 19th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I want to praise the service from Infinity Motorcycles, we are a bunch of emergency service personnel who ride, our motorcycle club is a support for the trauma and stress we deal with on a daily basis. A few of us wished to order some new gear, helmets, intercoms, and helmet kits, and so we approached a few motorcycle accessory providers. Infinity were stand our, special mention to Dionne in customer service. Dionne worked to find us the best deal, and we were very pleased with the price. Orders were dispatched quickly, and whilst there was a small error in the order Dionne rectified it in such a short time. We have received amazing service, received great products, at a better price than we could get anywhere else, and we got Club Infinity points too. We will definitely use Infinity again and recommend them highly, thank you for the support.”

Helpful Report

Posted 1 week ago

Hi Rob, Thank you so much for your amazing 5-star review! We are happy to hear that you and your Motorcycle Club are satisfied with the gear and customer service you received from us. I will be sure to pass this on to Dionne! Thanks, Hayley

Posted 1 week ago

“Bought a few items recently from Infinity. Their service is very good indeed. Order one day, receive the next day. Can’t get any better than that. Good deals available too”

Helpful Report

Posted 1 week ago

Hi Peter, Thank you so much for your amazing 5-star review! We are glad to hear that you have had a good experience when ordering from us online. Thanks, Hayley

Posted 1 week ago

“I had a great experience at Infinity Motorcycles in Clapham today. Hamse was incredibly helpful, patiently answering all my questions and guiding me through my options. His expertise made the shopping process easy and enjoyable. Highly recommend!”

Helpful Report

Posted 2 weeks ago

Hi Michal, Thank you so much for your amazing 5-star review! We are glad to hear that you enjoyed your experience shopping in our Clapham store. I will pass this on to our team and Hamse. Kind regards, Hayley

Posted 2 weeks ago

“Scott in your York store was absolutely brilliant today, he helped us get all that we needed for our new bike, he helped us find the right helmet, intercoms, boots, clothing, gloves etc, we spend a couple of hours in the store, thank you very much for making everything so easy today. Everyone in the store was very help and friendly”

Helpful Report

Posted 3 weeks ago

Hi Sally and Nigel, Thank you for your amazing 5-star review! We are glad to hear that you are happy with your experience when shopping for your new kit in our York store. I will pass this on to Scott and our York store team. Thanks, Hayley

Posted 2 weeks ago

“Staff are always very welcoming, helpful and knowledgeable in the Belfast shop, and have most products and sizes usually in stock. This puts Infinity above other retailers in my opinion. Online customer service is also very helpful with quick replies to facilitate a good aftersales experience as well.”

Helpful Report

Posted 3 weeks ago

Hi Dylan, Thank you so much for your amazing 5-star review! We are glad to hear that you are happy with your experience with our Online customer service team as well as shopping in our Belfast store. I will pass this on to our teams. Thanks, Hayley

Posted 2 weeks ago

“From Australia happy with service and delivery time”

Helpful Report

Posted 1 month ago

Hi Sean, Thank you for your amazing 5-star review! We are glad that you have had a good experience with us recently all the way in Australia. Thanks, Hayley

Posted 1 month ago

“Customer service and problem solving 10/10👍🏻”

Helpful Report

Posted 1 month ago

Hi Sue, Thank you so much for your 5-star review! We are glad to hear that you have enjoyed your recent experience with us. Thanks, Hayley

Posted 1 month ago

“Ordred Rst leather jacket.Great quality soft but strong very happy,excellent service.”

Helpful Report

Posted 1 month ago

Hi, Thank you for your 5-star review! We are glad to hear that you are happy with your new jacket. Thanks, Hayley

Posted 1 month ago

“Returning back to biking, I was in need of head to toe equipment. Recently headed over to Southampton Infinity. Great group of staff. Dave attended to my needs and was a star. He showed endless patience, knowledge and experience. Dave showed me a wide range of clothing, etc and didn't push the expensive items which I appreciated. Will be back to get some summer clothing. Cheers guys. Dave P.”

Helpful Report

Posted 1 month ago

Hi Dave, Thank you so much for your amazing 5-star review! We are glad to hear that you have had a good experience when shopping with us in our Southampton store. I shall pass this on to our team and Dave. We hope to see you again soon. Thanks, Hayley

Posted 1 month ago

“Fantastic service contacted enquiry were these available hey ho here next day many thanks vary happy excellent seller 💯🏍️”

Helpful Report

Posted 1 month ago

Hi Dawn, Thank you so much for your amazing 5-star review! We are happy to hear that you have enjoyed your recent experience with us. Thanks, Hayley

Posted 1 month ago

“The infinity team are a pleasure to contact. Had a small issue which was resolved in a timely manner. First class service, a pleasure to deal with. Thank you 😊”

Helpful Report

Posted 1 month ago

Hi D Cairns, Thank you for your amazing 5-star review! We are glad to hear that you have had a good experience when shopping with us. Thanks, Hayley

Posted 1 month ago

“I purchased a waterproof jacket on the Friday afternoon and it arrived first thing Saturday morning. Quality was excellent and the service even better. Infinity is at the very cutting edge of on line shopping delivering 1st class customer service time and time again. They are my go to shop for all things motorcycle and I love doing business with them. Keep it going”

Helpful Report

Posted 1 month ago

Hi David, Thank you so much for your amazing 5-star review! We are glad to hear that you've had a great experience when purchasing your new waterproof jacket. We hope to see you again soon. Kind regards, Hayley

Posted 1 month ago

“Awesome customer service, still using real people who answer emails the same day. Deliveey, returns and refund all within 4 days! Online and in-store kit ranges across the functional but reasonably priced to really good stuff which is priced as you’d expect. Shop in-store if you can - the humans in there say ‘hello’ and ‘can we help you’. Best of all, they ride motorbikes and know about what they are selling.”

Helpful Report

Posted 1 month ago

Hi Steven, Thank you so much for your amazing 5-star review. We are glad that you have been having a good experience when shopping with us in-store and online. We hope to see you again soon. Kind regards, Hayley

Posted 1 month ago

“Had to replace my jacket due to weight loss. Infinity had the jacket I wanted at the best price over £40 cheaper than elsewhere. Ordering was easy and postage was quick and the item was packed securely.”

Helpful Report

Posted 1 month ago

Hi Mark, Thank you so much for your 5-star review. We are glad you had a good experience when purchasing your jacket. We hope to see you again soon. Kind regards, Hayley

Posted 1 month ago

“I regularly use Infinity for motorcycle accessories and clothing. I like their competetive pricing, their quick dispatch and delivery and the items I'm interested in are generally in stock and. Recommended++”

Helpful Report

Posted 2 months ago

Hi, Thank you so much for your 5-star review! We are glad that you have been having a good experience with us. We hope to see you again soon. Kind regards, Hayley

Posted 1 month ago

“Excellent. I purchased a new RST race suit, boots, and gloves. As always, the customer service at Infinity Motorcycles in Southampton was outstanding. The team is knowledgeable, friendly, and a pleasure to deal with. Forget the rest — they’re the best!”

Helpful Report

Posted 2 months ago

Hi Rob, Thank you for your amazing 5-star review! I will pass this on to our Southampton team. We hope to see you again soon. Kind regards, Hayley

Posted 1 month ago

“Got a pare of Oxford Leather jeans size Small, came next day and was amazing fit, only downside was a bit to big on the waist side but nothing we can't fix on our own, all i need is to buy some Velcro straps and try and sow them on as a extension Thanks anyways”

Helpful Report

Posted 2 months ago

Hi Joe, Thank you for your amazing 5-star review. We are glad you are happy with your new Oxford leather jeans. We hope to see you again soon. Kind regards, Hayley

Posted 1 month ago

“Went to the Yeovil store today on the hunt for the ever elusive perfect glove. Tammy was amazingly patient as I must’ve tried every glove in the store on. I told her what was looking for and she made some suggestions, she was backwards and forwards to the stock room so I could try both gloves and was happy for me to go out and sit on my bike to get a proper feel of them. She had the patience of a saint while I was being fussy about fit and feel and we eventually found a glove that worked! I’ll definitely be back next time I need new gear.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your amazing 5-star review! I will be sure to pass your feedback on to our Yeovil store and Tammy. We hope to see you again soon. Thanks, Hayley

Posted 1 month ago

“Dear Infinity Team, My wife purchased a new Shoei Neotec 3 helmet at the MCL show, where it was custom fitted for her. Unfortunately, when we finally got out riding with it about 3–4 weeks later, she found that the helmet was causing her some pain. I emailed Infinity head office about the issue and shortly afterwards received a call from Mike, who kindly arranged for us to visit your Stevenage store, as it was the closest one to us in Staffordshire. Our point of contact was supposed to be James. We booked a day off work on the 9th of March and rode down to Stevenage. When we arrived, we found that James was actually off that day. However, the two gentlemen on the counter were aware that we were coming and made us feel extremely welcome straight away. They spent over three hours with us, patiently working through the fitting and adjustments. The helmet was on and off many times while they made sure everything was just right. It was honestly a really refreshing experience to receive customer service from people who genuinely care and want to help. The only small downside was the 103-mile trip each way — but to be fair, I was on the bike with my wife, so it wasn’t all bad! We just wanted to say thank you for the excellent service we received. It really made a difference and reflects very well on your company. One final request — could we please have an Infinity store a little closer to the Midlands? Kind regards, Angie & Cookie”

Helpful Report

Posted 2 months ago

Hi, Thank you for your amazing 5-star review! We are so glad that you had a great experience with us in our Stevenage store and that our staff were able to help you with your helmet. We hope to see you again. Thanks, Hayley

Posted 1 month ago

“First time dealing with infinity. Bought a helmet, easy straight forward website. Purchase made and delivered as promised 2 days later. Everything went smooth as silk. Very happy with the result, thank you very much. 10/10”

Helpful Report

Posted 2 months ago

Hey Chris, Thank you so much for your amazing 5-star review! We are glad that you enjoyed your shopping experience with us. Hope to see you soon. Thanks, Hayley

Posted 1 month ago

Infinity Motorcycles is rated 4.7 based on 9,004 reviews