Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,937 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered waterproof Spada Acqua Shield Mitts on the Wednesday and delivered Less than 24hrs later. You can’t really ask for better service- well done Infinity Motorcycles, consistent excellent customer service.”

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Posted 2 hours ago

“Fantastic price for RST leathers & boots. Delivered in two days. Awesome product, price & service!!!”

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Posted 4 hours ago

“Order 3 things Saturday and they were delivered 10am Sunday!”

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Posted 3 days ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 2 days ago

“Only ordered my alpinestars Thursday evening and here already fast delivery 👍”

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Posted 5 days ago

Hi Steve, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 2 days ago

“Great customer service from Ian P at the Farnborough Branch - well done and thanks”

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Posted 1 week ago

Hi Ian, Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this on to Ian at our Farnborough branch. We hope to see you again soon! Thanks, Rhiann

Posted 1 week ago

“Brilliant service from the team at the Huddersfield store whenever I visit. Always helpful friendly advice and good knowledge of the products. The only problem I have is that I never manage to leave without buying something!”

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Posted 1 week ago

Hi Ash, Thank you for your amazing 5-star review of Infinity Motorcycles! We are so glad to hear you are satisfied with the service you receive when shopping with us! I will be sure to pass this on to our Huddersfield team. We hope to see you again soon! Thanks, Rhiann

Posted 1 week ago

“I have just started my riding journey and the help and support I received was fantastic. I went to the Southampton store and was given so much support with the budget I had and I continue to make online purchases from the website with the knowledge they gave in person.”

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Posted 2 weeks ago

Hi Curt, Thank you for your amazing 5-star review of Infinity Motorcycles! We are happy to hear you were satisfied with your recent shopping experiences! I will be sure to pass this on to our Southampton team. We hope to see you again soon! Thanks, Rhiann

Posted 2 weeks ago

“Absolutely amazing customer service, friendly and efficient! Cannot fault this company at all! Speedy delivery too. Highly recommend …. 5 stars and more! Thankyou!”

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Posted 2 weeks ago

Hi Kirsty, Thank you for your amazing 5-star review of Infinity Motorcycles! We are glad to hear you were satisfied with your recent shopping experience. We hope to see you again soon! Thanks, Rhiann

Posted 2 weeks ago

“Ordered a summer riding jacket in the sale at a very good price It arrived 2 days later it had been well packed by somebody called Jordan. I am extremely happy with this jacket so I can’t comment on how the return refunds or customer service work/responed”

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Posted 3 weeks ago

Hi Kenneth, Thank you for your amazing 5-star review of Infinity Motorcycles! We are happy to hear that you were satisfied with your recent shopping experience with us. I will be sure to pass your feedback to Jordan. We hope to see you again soon! Thanks, Rhiann

Posted 2 weeks ago

“I’d like to say how helpful the staff are in store and online, I’ve visited the York store several times recently and have found all of the staff to go beyond what I’d come to expect from my experience of customer service. My online queries have been dealt with promptly and efficiently and price matched without issue. One Happy Customer, well done and keep it up.”

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Posted 3 weeks ago

Hi Ian, Thank you for your amazing 5-star review of Infinity Motorcycles! We are happy to hear you were satisfied with your recent experiences, both in-store and online. We hope to see you again soon! Thanks, Rhiann

Posted 3 weeks ago

“Easy to order online, with a quick delivery forecast. Unfortunately, DPD failed to deliver on time. I phoned Infinity in the late afternoon when it was 3 hours overdue and the person I spoke to was very helpful and apologetic and said she would contact DPD to resolve. She quickly called me back to say the package been left behind at the DPD depot, but had made sure that it would be delivered first thing next morning, which it was. Very helpful service from the person I spoke to (unfortunately I can't remember her name) and I would definitely use Infinity again, despite the incompetence of DPD.”

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Posted 3 weeks ago

Hi Neil. Thank you for your amazing 5-star review of Infinity Motorcycles! I have passed this on to the customer service representative you spoke to. We hope to see you again soon! Thanks, Rhiann

Posted 3 weeks ago

“Spada Pilgrim boots. These arrived quickly and we're very well packaged. While stiff at first, they were soon comfortable by the end of their initial outing. They are easy to put on, having side zips. They look really good, and seem adequately strong enough for the job. I haven't been out in the rain with them yet, so cannot comment on how waterproof they are. I will be shopping with Infinity again.”

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Posted 4 weeks ago

Hi Martin, Thank you for your amazing 5-star review! We are happy to hear you were satisfied with the product and the service you received! We hope to see you again soon! Thanks, Rhiann

Posted 4 weeks ago

“Placed my order Saturday evening and delivered on the Monday. That's good enough for me!”

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Posted 1 month ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles. We hope to see you again soon! Thanks, Rhiann

Posted 4 weeks ago

“First class product and following day delivery on a Sunday - exceptional!”

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Posted 1 month ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“Fantastic service all round. I ordered a jacket on-line late at night on Thursday and it was by DPD on Saturday afternoon. That to me is fantastic service all round”

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Posted 1 month ago

Hi Ken, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“Always have a good experience with Infinity Motorcycles, the ease of ordering, super fast delivery and the customer service is exceptional. Would highly recommend!”

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Posted 1 month ago

Hi Emma, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“Many thanks to the staff at the Norwich branch, helped source jacket for me via click and collect. They were able to confirm, before I ordered that Rukka trousers and Halvarssons jkts have same zip, so can be joined together. Ended up getting rain jkt and gloves as well, very helpful in sorting these out. 5* service all round.”

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Posted 1 month ago

Hi Will, Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this on to our Norwich team. We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“Fantastic service. I ordered an Oxford Stormex motorcycle cover on the Thursday and it arrived on Friday.”

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Posted 1 month ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“Purchased on line Motul Helmet Lid Cleaner & Visor Cleaner + Cloth. Arrived within 2 days, excellent service. Have used this product for years, would highly recommend. Infinity Motorcycles are always very helpful and very courteous. Even got a voucher for 10% off next purchase.”

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Posted 1 month ago

Hi Susan, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“Recently went to the Glasgow branch and purchased my first gear, the staff were excellent, very helpful and friendly. Had to order the last jacket to be delivered from another branch and within a few days it arrived. My only slight negative was the parking outside, no store parking and expensive area to park. Other than that a very pleased customer with the service Infinity motorcycles provide.”

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Posted 1 month ago

Hi André Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this on to our Glasgow team. We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

Infinity Motorcycles is rated 4.7 based on 8,937 reviews