Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Rating: 4.74

4.7 Rating 8,972 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

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Phone:

0800 130 3377

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Infinity Motorcycles 5 star review on 18th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Taken me to Morocco and back. Best gloves ive owned in 15 years.”

Helpful Report

Posted 22 hours ago

“All products are great, and delivery was quick and fit as I expected. The best customer service I've ever found is in Holborn; the people are very lovely and kind, and very helpful. JORDAN sent me an expired voucher from my online order, which I tried to use and then realized was expired.😅 Thanks Jordan you are so kind 😅”

Helpful Report

Posted 6 days ago

Hi Claudia, Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this onto our Holborn team. Regarding your expired voucher, I have been in touch with you directly as the expiry date displayed was a misprint, and the code is still valid. Thanks, Rhiann

Posted 2 days ago

“Great customer service, fast delivery and great price. I bought a helmet online at a sale price then a few hours later remembered I needed a 2nd helmet cardo kit so ordered that too. I ordered on the Friday and both arrived on the Saturday. Unfortunately my Pinlock was missing so I called the helpline and it was delivered the next day (Sunday!). No dramas just great service.”

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Posted 1 week ago

Hi Stew, Thank you for your amazing 5-star review of Infinity Motorcycles! We are glad to hear you were satisfied with your recent orders. We hope to see you again soon! Thanks, Rhiann

Posted 1 week ago

“Bought revit cayman, very happy with them especially as they were in the sale and a further unexpected winter sale reduction was a pleasant surprise. Came by dpd who sent a delivery window 👍 And the next day, so top marks from me.”

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Posted 3 weeks ago

Hi Wain, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 3 weeks ago

“Great price & communication. Promptly delivered.”

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Posted 4 weeks ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 3 weeks ago

“Another amazing experience. Found a pair of gloves I wanted. Used the easy price match option on the website. Contacted the same day to say they can do it and given me options on how to get them. Called Southampton store. Unfortunately they didn't have them in stock. However took the time to advice me on best size due to the type of gloves being winter gloves. Got a code to use online for the price match and boom, easier interaction I have had”

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Posted 1 month ago

Hi Scott, Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this on to our Southampton team. We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“First time using Infinity. The 5 litre S100 was great value and fast delivery. I did laugh at the 10% off voucher included,which unfortunately had expired a couple of weeks ago. Nice thought,though!”

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Posted 1 month ago

Hi David, Thank you for your amazing 5-star review of Infinity Motorcycles! The 10% off voucher you received is still valid. We are currently working on getting updated cards to show this. We hope to see you again soon! Thanks, Rhiann

Posted 4 weeks ago

“Excellent service,even having stock that sportsbikeshop doesnt have.unfortunately my items were not sized well for me,but will be ordering from infinity,when I have chosen a different jacket recommended 😁😁😁😁”

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Posted 1 month ago

Hi Thommo, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“Stella in returns was fantastic understanding and reacted to my query perfectly.. infinity of course an excellent company to buy from and brilliant service.. my new oxford boots failed and infinity have organised the refund pending inspection of the return of my soggy boots .. thanks .”

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Posted 1 month ago

Hi John, Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this on to Stella. We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“Great service, the staff are always friendly and if it's not available will order for you..all the top brands and more to choose from..make it your first port of call for motorbike gear in southampton you will not regret it.”

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Posted 1 month ago

Hi Stuart, Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this on to the team at Southampton. We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“i recently bought a Belstaff Trialmaster Pro Leather Ladies Jacket in Black as it was offer in your store and i couldn't resist. It came quickly it was packed well and it fitted like a glove! I haven't worn it on the motor bike yet, but i took out the armour and wore it to go out the leather is so soft and its not too heavy to wear. Great store i will certainly be buying from you again in the nearest future!”

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Posted 1 month ago

Hi Daliah, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“Just bought a pair of Spada boots from these guys, great price and fabulous delivery. Would strongly recommend.”

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Posted 1 month ago

Hi Nigel, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“Great service, really quick delivery and a great price for the items i wanted”

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Posted 1 month ago

Hi Brian, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“I ordered a pair of Rukka Nivala 2.0 Trousers, unfortunately due to my confusion with the Euro sizing I ordered the incorrect size. I contacted Infinity via email and dealt with both Dionne and Georgia who were brilliant in sorting out both returning the trousers to Infinity and receiving the correct size. Also many thanks to all the people in the background who made this process seamless. Infinity have been excellent throughout and I have no hesitation in recommending them. Superb customer service. Would I use Infinity again? 100% I would.”

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Posted 1 month ago

Hi Andrew, Thank you for your amazing 5-star review of Infinity Motorcycles! We are happy to hear you were satisfied with your recent experience shopping with us I will be sure to pass this on to Dionne and Georgia. We hope to see you again soon! Thanks, Rhiann

Posted 1 month ago

“Used a few times. Excellent prices, super fast delivery and a good range of stock! Will be my go to from now on for bike stuff :)”

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Posted 2 months ago

Hi Patrick, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“First time user of infinity. HIGHLY impressed. Kept informed every step of the way from order received, through order despatched to estimated time of delivery, even the drivers name. I was given a time of delivery with an hour between time a and time b. It was delivered 5 minsbefore time a , very impressive. The item has been used and works perfectly. A simple but very effective bit of kit. Makes maintenance job so easy. Glad I placed the order. Many thanks”

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Posted 2 months ago

Hi, Thank you for your amazing 5-star review of Infinity Motorcycles! We are glad to hear you were satisfied with the service you received. We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“I came across Infinity when looking for a Rukka windstopper Sportsbike shop didn't have. After my windstopper arrived the next day I thought I'd give them my business again, buying the Rukka Nivala suit, it arrived within afew days super happy. The pants was to tight si returned them adding a note id kike to exchange for a better size up, i got a phone call the following day confirming the size was correct, this alone for me is a 5 STAR RATING, will be definitely using infinity again. Well done INFINITY not forgetting DPD Over all this is how online shopping should be done ***** from me”

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Posted 2 months ago

Hi Nathan, Thank you for your amazing 5-star review of Infinity Motorcycles. We are happy to hear that you are satisfied with your recent shopping experiences. We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“Excellent customer service. Really helpful and responsive. No issues recommending.”

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Posted 2 months ago

Hi Amanda, Thank you for your amazing 5-star review of Infinity Motorcycles! We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“Thanks to all the staff at York especially Chris & James for the help in my recent Rukka purchase and fitting of my Cardo unit. Thanks Mick”

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Posted 2 months ago

Hi Mick, Thank you for your amazing 5-star review of Infinity Motorcycles! I will be sure to pass this on to Chris and James. We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

“What a brilliant company.Ordered the wrong size product. Returned it and within 2 days the product of correct size is at my door. Amazing service thankyou all.”

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Posted 2 months ago

Hi Peter, Thank you for your amazing 5-star review of Infinity Motorcycles. We hope to see you again soon! Thanks, Rhiann

Posted 2 months ago

Infinity Motorcycles is rated 4.7 based on 8,972 reviews