Infinity Motorcycles Reviews

4.71 Rating 2,498 Reviews
93 %
of reviewers recommend Infinity Motorcycles
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.89 out of 5
Returns & Refunds
Returns Process
Read Infinity Motorcycles Reviews

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website


0800 130 3377

Write Your review

Tell us how Infinity Motorcycles made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Anonymous  // 01/01/2019
My 1st order arrived the next day, 2nd took a few days longer as they were awaiting stock. Excellent communication from phone calls to updates on delivery. I was concerned about ordering a helmet online, especially with the current virus situation. (Had someone else tried it on e.t.c.) concern quashed, helmet arrived, packed superbly and the helmet hadn’t been out of the box. Not visited an Infinity store in years, as there are none local to me. However, if the online service is anything to go by, I wouldn’t hesitate to call in regularly. Thanks again and stay safe Craig Phillips
Posted 2 months ago
Fast delivery especially considering the circumstances
Posted 4 days ago
I bought a helmet and it looked cool and fitted perfectly
Posted 5 days ago
The management team were very helpful easy transaction and when my jacket was not available they swapped it for a higher price on in the same make .
My last one saved my life .
I cannot thank them enough
Sarah x x x
Posted 5 days ago
product (miyagi wipes) arrived quickly enough and i know they work as it was a replacement purchase after using last of previous tub, shame i was still sheilding otherwise I would have used the £10 voucher emailed out a few days after purchase had been delivered but look forward to being able to get back into the belfast shop. Thanks
Posted 5 days ago
Great item, comfy, and excellent customer service, will definatly use again
Posted 5 days ago
Great no problems
Posted 5 days ago
Great company
Posted 5 days ago
Great service.
Posted 5 days ago
Brilliant shop in York, great staff
Posted 5 days ago
First time shopping but will be back. Great range, good prices, well described, well packaged and prompt delivery. What more do you need!
Posted 5 days ago
Was very good service
Posted 5 days ago
Very helpful staff, knew their stuff
Posted 5 days ago
Excellent service
Posted 5 days ago
The people at your Oxford location are all superb. Very knowledgeable. Very enthusiastic. Very helpful. They go out of their way to be helpful. I can’t speak highly enough about them. I go back there because of the standard of client service, not the price and not location as other outlets are nearer to me. You might want to clone them.
Posted 5 days ago
ive bought from both the big competitors in the mail order market and Infinity are right up there with the best. Top notch Customer services at really good prices. I have no problem recommending them and will definitely be buying from them again
Posted 5 days ago
Good quick service
Quick follow up on an issue
Issue resolved
I’ve used the York shop a few time
This my first on line
Helpful / friendly / efficient / effective
Posted 5 days ago
Good service item as described
Posted 5 days ago
Nobody was there !
Posted 6 days ago
I will now be only ordering online since I received the best service even when returning the item Kelly helped me with the paperwork but I wish I could say the same for the in store ordering that I had to chase up and a week later after order I have not received the item which was promised to have arrived the next day by a sales staff
Posted 6 days ago
Faultless, polite service
Posted 6 days ago
Infinity Motorcycles is rated 4.71 based on 2,498 reviews