Infinity Motorcycles Reviews

Name: Infinity Motorcycles
Address: 153 Lynchford Rd, Farnborough, Hampshire
Rating: 4.75

4.8 Rating 9,683 Reviews

94 %

of reviewers recommend Infinity Motorcycles

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website

Phone:

0800 130 3377

Email:

Katie Kingham

Location:

153 Lynchford Rd,
Farnborough
Hampshire
GU14 6HG

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Infinity Motorcycles 5 star review on 19th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliable quality with good promotions”

Helpful Report

Posted 9 hours ago

“Super fast delivery, well packaged and correct item, what more can you ask for”

Helpful Report

Posted 10 hours ago

“Very prompt delivery, good selection of motorcycle gear. I needed a new helmet, I am a long term Caberg Duke wearer, just seems to fit my head, I ordered the Duke Evo, very impressed with helmet, quite an improvement on my Duke 2.”

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Posted 11 hours ago

“Very fast postage. Great comms. Item excellent deal.”

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Posted 11 hours ago

“Order and delivery was easy & quick . The gloves that arrived are the wrong colour but that wouldn't have caused me to return them . Unfortunately they are too big , joys of online shopping so I will need to return . I did get the correct colour even cheaper on Amazon and in the correct size although they're price has gone up since. I would order again from this retailer . See what the returns process is like.”

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Posted 13 hours ago

“Professional, quick, good range ofkit too.”

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Posted 13 hours ago

“Ordered a Rukka fleece jacket size 42 for my partner which was dispatched and recived in one day. Unfortunatley the jacket was a little tight so followed the return instructions which was quick and easy. Contacted customer services after 3 days who were great and so helpful. A biiger size was dispatched and recived the following day. What a great experience this was full marks to all concerned has Arnie would say "I`ll be back" Great company and care about there customers Thankyou 5 ***** service”

Helpful Report

Posted 17 hours ago

Hi David, Thank you for your 5-star review! We are glad to hear that you are happy with the customer service you received. Thanks, Hayley

Posted 13 hours ago

“Fast postage. Thanks”

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Posted 23 hours ago

Hi Bartlomiej, Thank you for your 5-star review! We are glad to hear that you are happy with the fast delivery of your order. Thanks, Hayley

Posted 20 hours ago

“Brilliant service, went to the hanger lane branch to try a helmet. Didn't have it in stock so ordered for next day delivery. Arrived as expected.”

Helpful Report

Posted 1 day ago

Hi Daniel, Thank you so much for your 5-star review! We are glad to hear that you have had a good experience shopping with Infinity Motorcycles. Thanks, Hayley

Posted 20 hours ago

“Ordered a pair of textile bike trousers. Easy ordering, fast delivery. Good price. Well packed. Fits perfectly too. Brilliant service.”

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Posted 1 day ago

Hi Samantha, Thank you for your 5-star review! We are glad to hear that you are happy with the price and fast delivery of your order. Thanks, Hayley

Posted 20 hours ago

“Top shop for Bikers”

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Posted 1 day ago

Hi Frank, Thank you so much for your 5-star review! We are glad to hear that you have had a good experience shopping with Infinity Motorcycles. Thanks, Hayley

Posted 20 hours ago

“Great service , great product , great price , nothing more to be said 👍”

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Posted 1 day ago

Hi Norman, Thank you for your 5-star review! We are glad to hear that you are happy with the service you received. Thanks, Hayley

Posted 20 hours ago

“Great price and super fast delivery.”

Helpful Report

Posted 1 day ago

Hi Chris, Thank you for your 5-star review! We are glad to hear that you are happy with the price and fast delivery of your order. Thanks, Hayley

Posted 20 hours ago

“Just what I wanted in supernatural time next day👌”

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Posted 1 day ago

Hi Matthew, Thank you for your 5-star review! We are glad to hear that you are happy with the quick delivery of your order. Thanks, Hayley

Posted 20 hours ago

“The boots I ordered are excellent. The transaction was easy and the original delivery time was good. However your chosen courier said they had tried to deliver at the agreed time (they didn’t) and I had to re arrange. When they did eventually deliver the parcel they just left it on my doorstep and walked off. Don’t let them spoil your otherwise good service”

Helpful Report

Posted 1 day ago

Hi David, Thank you for taking the time to leave us your feedback We are sorry to hear about the issues you've experienced with our courier, DPD. While we do work closely with the courier, unfortunately, once we pass on parcels to them, the deliveries are outside of our direct control. We would like to apologise on their behalf for any inconvenience that may have been caused. However, we are glad to hear that you are happy with the boots that you ordered. Kind regards, Hayley

Posted 1 day ago

“Very impressed with delivery service from ordering to receiving item was less than 24hrs . Item worls great highly recommend infinity”

Helpful Report

Posted 1 day ago

Hi, Thank you for your 5-star review! We are glad to hear that you are happy with the service you received and the delivery of your order. Thanks, Hayley

Posted 1 day ago

“Dear Infinity Motorcycles, I was unhappy to be informed (after paying for order where I had requested delivery to a local pick up point = which was accepted by the ordering process on line) that I would have to have the delivery directed to my home address but then change it myself when informed thaat the package was out for delivery? Having experienced issues with poor quality 'delivery' (partucularly, Amazon) resulting in no package, I always request the 'pick up' option to receive packages to ensure I do get it. This is important to me, so that I have not made purchases if collection is not an option. So disappointed to have the change of delivery to home then awaiting to respond a message (possibly sent?) and expecting the inevitable no package. Why was the 'collection' option available on line but not in reality according to the phone call from Infinity? It seemed that there was doubts over the package not arriving at 'collection point' ? However, I have eventually received the item (discounted in sales) so sort of happy (releived?) eventually. This is my feedback - how will you put it right for next time? Regards, Richard”

Helpful Report

Posted 1 day ago

Hi Richard, Thank you for your feedback. We appreciate you taking the time to share your experience. After looking into this, we can see that when placing your order, you entered a Post Office address as the delivery address. Unfortunately, this isn't the correct process for a DPD pick-up point, and had we sent the parcel directly to this address, there was a risk it would have gone missing. We explained this over the telephone and that we could send the parcel to your billing address instead. We then advised you to download the DPD app, where you could request that this particular parcel be redirected to your chosen local pick-up point. This would then provide you with a DPD Pick-up Pass to collect your parcel from the location you originally wanted. The DPD app also allows a preferred pick-up point to be set for all future deliveries, so parcels can automatically be directed there. We would like to encourage all our customers to download the DPD app, as it gives more control over deliveries and the options available. However, we will take your feedback on board and will look to see if changes can be made to our delivery service. Please also note that we offer Click and Collect services where goods can be collected 7 days a week from one of our 17 stores. We hope to see you again soon and that you enjoy your new kit.

Posted 1 day ago

“It was a breeze to shop with Infinity Motorcycles. The website was easy to work with and product listings were clear. I ordered a pair of riding denims off the website but unfortunately they were not in stock with no scope for restocking due to discontinuation by the maker. Infinity offered to refund or send an alternative. Correspondence was transparent and responses quick. Highly recommend!”

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Posted 2 days ago

Hi Ashique, Thank you so much for your 5-star review! We are glad to hear that you have had a good experience shopping with Infinity Motorcycles. Thanks, Hayley

Posted 1 day ago

“All good. Efficiency in order and delivery”

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Posted 2 days ago

Hi Alexander, Thank you for your 5-star review! We are glad to hear that you are happy with the delivery of your order. Thanks, Hayley

Posted 1 day ago

“Excellent always very helpful nothing is to much trouble”

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Posted 2 days ago

Hi Ian, Thank you so much for your 5-star review! We are glad to hear that you have had a good experience shopping with Infinity Motorcycles. Thanks, Hayley

Posted 1 day ago

Infinity Motorcycles is rated 4.8 based on 9,683 reviews