Infinity Motorcycles Reviews

4.73 Rating 4,436 Reviews
94 %
of reviewers recommend Infinity Motorcycles
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.89 out of 5
Returns & Refunds
Returns Process
Read Infinity Motorcycles Reviews

About Infinity Motorcycles:

Infinity Motorcycles was established in 1999 by Rob Puttick and Dave Holloway, both veterans of the UK motorcycle trade. From humble beginnings in a former bank on the North Circular in London, Infinity Motorcycles now has 14 branches, from Glasgow to Southampton, and an online department, employing a total of around 150 people.

Everyone likes a bargain, but we try and make sure we offer a bit more too. Our staff turnover is low and we invest more in staff training than anyone else we know of in the bike trade - we don't think these two facts are mutually exclusive! Infinity Motorcycles takes Customer Service seriously. So Dave and Rob still want to hear from you about your experience of shopping with us, good or bad.

Visit Website


0800 130 3377

Write Your review

Tell us how Infinity Motorcycles made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Probably the best customer service I have ever experienced Courteous friendly and amazing prices
Posted 4 days ago
Very helpful and efficient service provided with prompt response to any questions.
Posted 13 hours ago
Superb service from friendly staff who make an effort to get things done swiftly and smoothly....thanks
Posted 1 day ago
Absouletly delighted with my experiance with infinity gear arrived on time and size was spot on will defo use again
Posted 2 days ago
Fast delivery, great price and nothing to complain about
Posted 2 days ago
Because you did not have in stock the item you were advertising online as being in stock and it would take over a mouth and a half to get the item so I sourced it from elsewhere
Posted 3 days ago
Great services as much through emails than in the shop Helpful staff
Posted 3 days ago
Very easy to use interface and fast delivery. Have used a few times now and can't fault the service
Posted 3 days ago
good service
Posted 3 days ago
Posted 4 days ago
Great staff who are knowledgeable in all motorcycle apparel Can't help you enough,top guys
Posted 4 days ago
Bought a good bike for the right price. Thanks
Posted 4 days ago
Boot purchase went horribly wrong Didn’t come next day or day after wrong boots eventually sent shambles!! There’s better companies out there
Posted 4 days ago
Superb service, rapid delivery very satisfied and I would highly recommend infinity
Posted 4 days ago
Pleasure to deal with and also honoured a price match promise.
Posted 4 days ago
Good service, product and value for money
Posted 4 days ago
I love Infinity Motorcycles. However, the last online order I made, I didn’t receive. I got an E-mail to apologise that the inventory was incorrect and it was out of stock. This has now happened a few times over the last several years so I’m starting to expect not to get my hopes up when ordering online. I guessing that if it’s happened a few times to me that it must be a regular occurrence and happen to other customers. Perhaps a review of the inventory system needs to happen.
Posted 4 days ago
Quick delivery, items in stock where as no one else seemed to have the Alpinestars track pants I wanted, and a £50 voucher I will be getting a Tech Air 5 airbag vest with, thanks very much👍
Posted 4 days ago
Great company to deal with
Posted 4 days ago
Bought a Shoei GT Air 2 ,Great value for money best on the net,bargain. Happy Bunny
Posted 4 days ago
Great service, thank you
Posted 4 days ago
Infinity Motorcycles is rated 4.73 based on 4,436 reviews