Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 944 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality, service and products at a very reasonable price. Stephen Deveney”

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Posted 5 years ago

“You have not replied to my request for when I can expect delivery of my order!”

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Posted 5 years ago

Thanks for getting in touch, we did pick up your email sent Friday and respond within 30 minutes. My apologies for that delay, it would have been sooner but I was on lunch.

Posted 5 years ago

“A great quality item but took ages to build: the hardware was all mixed up in one bag (took half an hour to sort out) and assembling was fiddly. But overall happy with the end result.”

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Posted 5 years ago

“Fast delivery good quality product!!”

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Posted 5 years ago

“Delivery was prompt and efficient. However, actually putting the unit together was an absolute nightmare. There was no organisation of pieces-everything from the largest side to the smallest screw had to be individually identified. I’ve been putting flat pack furniture together for nearly 50 years and in recent years have been impressed how easy most manufacturers now make it - but not this one. It was like the early days from MFI. I certainly wouldn’t want to do it again.”

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Posted 5 years ago

Author didn't leave any comments.

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Posted 5 years ago

“Very good service and quality Furniture!”

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Posted 5 years ago

“Great items, not the easiest to put together but the finished product looks impressive. Efficient delivery and good customer service...definitely recommend.”

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Posted 5 years ago

“Really helpful customer service”

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Posted 5 years ago

“great quality furniture, easy to assemble”

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Posted 5 years ago

“Good quality, delivery good, instructions needs more detail. Would definitely use again,”

Impact Furniture 5 star review on 6th August 2019

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Posted 5 years ago

“Great service, fast delivery, high quality of the two sideboards I purchased. Very likely reccomend to everyone.”

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Posted 5 years ago

“Good quality and looks good. Requires a bit of patient to assemble it.”

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Posted 5 years ago

“Very happy with these guys. Ordering was easy and delivery next day and well packaged. Item quality is very good and matches their motto “if it is something that does not live up to our expectations - we simply won’t sell it.“. Overall very impressed and will definitely order again in the future.”

Impact Furniture 5 star review on 3rd August 2019

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Posted 5 years ago

“Decent quality affordable price”

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Posted 5 years ago

“Excellent service and rapid dispatch. Very pleased with the quality of the goods. Thank you and I will shop with you again.”

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Posted 5 years ago

“Zamowilismy dwie komody. Wszystko ekstra. Obsluga na szostke. Kontakt szostka. Dostawa szybka i mily kierowca. Wszystko na palecie otwierane dopiero przy drzwiach lub na zyczenie w samochodzie. Super polecam.”

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Posted 5 years ago

“The furniture was easy to build. Although time consuming it was worth it in the end. The instructions are clear and do give you step by step pictures. The quality is great. Communication with the company was fault less and they were delivered on time.”

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Posted 5 years ago

“Very good service. Quick delivery. Thank you.”

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Posted 5 years ago

“Everyone that sees my Living Room set is impressed. If I have any suggestions, it is that your website identifies the materials used, as tops made of chipboard not only cheapens what is a very stylish product but also is not the best surface for cleaning. The experienced flat-pack assemblers explained that it is normal practice to identify the parts in each box, and as this had not done, all had to be opened before starting. Mixed fittings were all in one bag, the assembly drawings were inadequate and a translation of the instructions in to English would have been appreciated. There were a couple of misalignment problems in the set which they worked around. It does look good.”

Impact Furniture 4 star review on 19th June 2019

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Posted 5 years ago

Impact Furniture is rated 4.6 based on 944 reviews