Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.62

4.6 Rating 980 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 980 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

Write Your review

Tell us how Impact Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Impact Furniture 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful furniture”

Helpful Report

Posted 6 years ago

“Very good quality !! Excellent customer service!!”

Helpful Report

Posted 6 years ago

“would have been 5 but my second chest of drawers is lower than the first after being advised they had different feet but would still be the same hight but the furniture is nice good company to deal with lucky the spare panels from the wardrobes where just thick enough to bring the units level”

Impact Furniture 4 star review on 15th February 2020

Helpful Report

Posted 6 years ago

“Thank you very much for the smooth transaction I have experienced recently regarding my purchased. I would like to mention your customer service representative named Matthew for being excellent, helpful and professional please kindly let him know. Overall it's simply very good, the product quality and their commitment to deliver the product is awesome. I will definitely buy again to this trusted company.”

Impact Furniture 5 star review on 23rd December 2019

Helpful Report

Posted 6 years ago

“Helpful staff Only criticism is,the instructions for construction of unit not very good”

Helpful Report

Posted 6 years ago

“Excellent service, really pleased with the unit, excellent follow up communications, a pleasure to deal with thank you”

Helpful Report

Posted 6 years ago

“The sideboard looks great now it is finished. lovely product. The one downside was how long it took to fit together as the instructions were not very clear.”

Helpful Report

Posted 6 years ago

“Hello, I am happy with the purshase I made on your website, the price wise and customer service comunication. What I am not satisfied with is the delivery service. I have not received any email or text message informing me of the date and time of delivery. The delivery man just showed up one morning. What if I wasn't at home? luckly for me I was. The cabinet was packed flat in few boxes and it is not something a delivery man leaves with a neighbours. You can always say that the delivery would be reschedule but I belive that the boxes would've been just dropped at my doorstep if I wasn't at home .”

Helpful Report

Posted 6 years ago

“Hi I ordered 2 kitchens both were delivered on time and great price thanks , also the staff were very polite good quality items thank you”

Helpful Report

Posted 6 years ago

“Exactly as described and delivered on time.”

Helpful Report

Posted 6 years ago

“I have ordered from Impact Furniture for the first time. In fact, I have never bought any furniture online before but my experience with this company was quite good. The communication with customer service was very good and Matthew helped me add some stuff for my order the next day. I bought a double bed, 2 bed side cabinet, sideboard cabinet and a computer desk. All the stuff came on a big pallet pack, and assembly was quite easy for me 🙂. Me and my wife were happy with the quality of product as they look solid and lovely. We give 4 stars only because one of one of the bedside cabinets having some defects but they don’t effect the visual look (pictures included) Overall I would gladly buy from them again.”

Helpful Report

Posted 6 years ago

“Furniture well package. Happy with quality of the product. Double the estimated assembly time!”

Helpful Report

Posted 6 years ago

“Excellent customer service and very well packaged”

Helpful Report

Posted 6 years ago

“Fast delivery, fab product, precise fixings but allow plenty of time to assemble and have lots of patience.”

Helpful Report

Posted 6 years ago

“100 %recommend”

Helpful Report

Posted 6 years ago

“didn't arrive in the best condition”

Helpful Report

Posted 6 years ago

“Excellent quality, service and products at a very reasonable price. Stephen Deveney”

Helpful Report

Posted 6 years ago

“You have not replied to my request for when I can expect delivery of my order!”

Helpful Report

Posted 6 years ago

Thanks for getting in touch, we did pick up your email sent Friday and respond within 30 minutes. My apologies for that delay, it would have been sooner but I was on lunch.

Posted 6 years ago

“A great quality item but took ages to build: the hardware was all mixed up in one bag (took half an hour to sort out) and assembling was fiddly. But overall happy with the end result.”

Helpful Report

Posted 6 years ago

“Fast delivery good quality product!!”

Helpful Report

Posted 6 years ago

Impact Furniture is rated 4.6 based on 980 reviews