Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 953 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 18th May 2025

Sam Evans

Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered when promised even though it was while over lockdown. Packed really well, no damage to this oven unit. Not the best quality but certainly not so cheap and cheerful.”

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Posted 5 years ago

“Table arrived with scuff marks and damage.”

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Posted 5 years ago

Not informed by customer that goods came damaged - would have been very happy to organise replacement parts prior to assembly!

Posted 4 years ago

“Love the quality of the furniture”

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Posted 5 years ago

“Great service,very fast delivery through pandemic period,very well protected and excellent quality furniture,thank you.”

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Posted 5 years ago

“We ordered displayed cupboard and it came damaged, abd every time a replacement item came it was damaged to the point that i just gave up. And hope people dont see the damged parts, when on display”

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Posted 5 years ago

“Very pleased with overall purchase experience. Have contacted the office by email regarding delivery date and received prompt reply. Neaer delivery date have been updated via email regarding dispatch date. Product as expected. Well packed. Good assembly instructions.Would recommend the company.”

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Posted 5 years ago

“The products are really good and we are happy with them Well packaged and very fast on delivery, Thank you for what I believe has been outstanding service”

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Posted 5 years ago

“Professional Services, friendly staff. High quality. Fast delivery.”

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Posted 5 years ago

“very good service well packed and on time”

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Posted 5 years ago

“Very well packaged and happy with the mounted kitchen wall units.”

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Posted 5 years ago

“Very happy with the item we received and the customer service was brilliant. Will use again, thank you.”

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Posted 5 years ago

“Good service. Bought the Bari TV Cabinet. Didn't take too long to arrive. It was more technical and difficult to assemble than some other experiences in the past, but worth it. It's great. Excellent selection of items on website. Likely to use this company again. Thanks.”

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Posted 5 years ago

“quality made sideboard, very well packed to protect the content, when assembled looks as advertised”

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Posted 5 years ago

“Beautiful furniture”

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Posted 5 years ago

“Very good quality !! Excellent customer service!!”

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Posted 5 years ago

“would have been 5 but my second chest of drawers is lower than the first after being advised they had different feet but would still be the same hight but the furniture is nice good company to deal with lucky the spare panels from the wardrobes where just thick enough to bring the units level”

Impact Furniture 4 star review on 15th February 2020

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Posted 5 years ago

“Thank you very much for the smooth transaction I have experienced recently regarding my purchased. I would like to mention your customer service representative named Matthew for being excellent, helpful and professional please kindly let him know. Overall it's simply very good, the product quality and their commitment to deliver the product is awesome. I will definitely buy again to this trusted company.”

Impact Furniture 5 star review on 23rd December 2019

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Posted 5 years ago

“Helpful staff Only criticism is,the instructions for construction of unit not very good”

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Posted 5 years ago

“Excellent service, really pleased with the unit, excellent follow up communications, a pleasure to deal with thank you”

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Posted 5 years ago

“The sideboard looks great now it is finished. lovely product. The one downside was how long it took to fit together as the instructions were not very clear.”

Helpful Report

Posted 5 years ago

Impact Furniture is rated 4.6 based on 953 reviews