Impact Furniture Reviews - Read 720 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,

Impact Furniture 5 star review on 14th May 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. All furniture arrived in fantastic condition, packed with great care. Customer service is very professional and they solved my issue quickly and effectively. Exceptional quality furniture.”

Posted 7 hours ago

“Excellent”

Posted 2 days ago

“Excellent service from ordering to delivery. Customer relations were spot on with a phone call to discuss a convenient delivery day and to talk through delivery procedure. The furniture is solid and looks great. All in all, a perfect experience that could not have gone any smoother.”

Posted 2 days ago

“We ordered two items of furniture and have found the whole experience first class. Quick delivery and spurn value for money products. Great stuff and happy customers! Thanks”

Posted 3 days ago

“I purchased a white high gloss tv unit it was the first time i had used impact furniture and i was very pleased with my purchase solid and very good quality from order to delivery very good i would definitely use them again”

Posted 4 days ago

“Product, Pricing, and Delivery were great. Initially a little confusion when placing the order, with stock and expected delivery. But once queried all was very well communicated and delivered. Very Happy will buy again, on future projects.”

Posted 1 week ago

“Excelent bed”

Posted 1 week ago

“Great service. Efficient delivery and items were well wrapped and easy to assemble”

Posted 2 weeks ago

“Slight issue with product imperfection but this was handled by excellently by customer representative Matthew. Would buy from here again.”

Posted 2 weeks ago

“My sideboard arrived in two days and looks amazing. Great service and quality product, highly recommend....”

Posted 2 weeks ago

“Good quality. Nice units. Recommend kitchen sets as easy way to arrange your kitchen. Quick delivery 🚚”

Posted 2 weeks ago

“Impressed with prices and quality of items, Fast despatch, and a very smart driver who delivered. All in all a pleasure to have ordered furniture from Impact.”

Posted 2 weeks ago

“Great service, great value, great customer service”

Posted 3 weeks ago

“UPDATE: following communication with Impact furniture they have responded promptly to my concerns raised and were extremely helpful. Very satisfied with how they dealt with my issue. Great customer service.”

Posted 3 weeks ago

“Furniture comes very well packaged so is not damaged. One of my pieces of furniture was missing so we could not assemble, I e-mailed in and the customer service was amazing, the rest was delivered two days later. The furniture is well made and sturdy and very beautiful I would definitely recommend and buy more furniture from impact furniture”

Posted 3 weeks ago

“Although it took a while to put together this furniture, we are more than happy with it. Matthew at Impact Furniture was extremely helpful throughout the whole process and I would definitely recommend Impact Furniture to others considering purchasing from them.”

Posted 1 month ago

“Very happy with my purchase very easy to put together,”

Posted 1 month ago

“Well packed quick delivery Nice quality”

Posted 1 month ago

“Exactly like described”

Posted 1 month ago

“Absolutely superb. Best customer service I've had in many years. Can't fault them thank you”

Posted 1 month ago

Impact Furniture is rated 4.70 based on 720 reviews