Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.63

4.6 Rating 963 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived well wrapped. Info book said 2 men 1.5 hours. It took 1 woman 1hr 15. Solid cabinetry. Stands lovely in bathroom”

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Posted 4 days ago

“Very pleased with unit strong and sturdy, only complaint was cellophane on doors was hard to get off and has left doors really sticky”

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Posted 1 week ago

Hi Jill, Thank you for your review, we are so pleased to hear you are happy with your Nuvo Black Fluted Small Sideboard. We really appreciate you taking the time to share your feedback. We are sorry to hear the protective film on the doors was difficult to remove and left them feeling sticky. We will certainly pass this feedback on to the manufacturer so this can be improved going forward. Your space looks lovely, and the sideboard pairs beautifully with your wall panelling, this is a really stylish setup. If there is anything we can help with, please don’t hesitate to get in touch. Kind regards, Impact Furniture Customer Care Team

Posted 1 week ago

“I ordered a complete kitchen of 11 units for a small studio apartment and the service has been amazing. Apparently everything was in stock except for one unit due to the door choice. Impact offered to ship the entire kitchen immediately and follow up with the door a month later to avoid any delay. Deleivery was excellent and the build and installation with the instructions was simple. Many thanks and I will certainly use again in the future. If I have one gripe, they do not supply cosmetic end panels so I bought an extra cabinet to use the door and plinth to build my own.”

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Posted 2 months ago

Thank you so much for taking the time to leave such a lovely detailed review. We are delighted to hear that your Ella white gloss kitchen was delivered promptly and that the installation process was straightforward. We always aim to minimise delays where possible, so we’re pleased our solution of shipping the kitchen immediately and following up with the remaining door worked well for you. It’s also great to know the delivery and overall service met your expectations. Thank you as well for your honest feedback regarding cosmetic end panels. We regularly review products based on customer input, and feedback like yours genuinely helps us improve our offering. We really appreciate your recommendation and would be more than happy to help again in the future. Kind regards, team Impact

Posted 2 months ago

“Great service, speedy delivery and the units look great! It will look gorgeous once everything is finished (tiling, painting etc)”

Impact Furniture 5 star review on 13th November 2025

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Posted 3 months ago

Thank you for sharing the image of your beautiful kitchen. The Nora navy blue kitchen cabinets look absolutely stunning in your space. You have done an amazing job with the kitchen planning and achieved a very aesthetically pleasing, symmetrical layout. If you have a chance, we would love to see an update of the finished project, as we are curious to see which splashback, flooring, and wall colour you chose. Many thanks for your custom.

Posted 3 months ago

“Very pleased with the product and very well packaged! Shame the matching wall hung cabinet isn't available, would of really enhanced the look. Only minor feedback is don't attach the bottom draw sliders as per instructions until the cabinet has been constructed, otherwise you can't turn the screws on the base”

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Posted 3 months ago

Thank you for purchasing Adel bathroom wall hung vanity unit in Oak, upon your suggestion we are introducing a matching tall bathroom cabinet in the next few weeks. We hope you enjoy your fluted bathroom furniture for years to come. Best wishes, Team Impact

Posted 3 months ago

“We visited lots of shops looking for bathroom furniture, but everything we found was either the same, low quality, or ridiculously expensive. I came across the Aruba collection online at Impact Furniture and really liked the look of it in the pictures. Normally, I’m not a fan of buying furniture online as you can’t be sure if the quality matches the photos, but I wanted something a little different and decided to take the risk. I was also a bit worried about delivery as we needed it by a certain time, so I called the office before ordering. The lady I spoke to was lovely, while she couldn’t guarantee delivery, she said she’d look out for my order. To our delight, the furniture arrived quickly and earlier than expected. My partner assembled it and was genuinely impressed with the quality, especially for flat pack furniture. Most importantly, I absolutely love the design, it’s stylish, unique, and a refreshing change from the standard bathroom furniture we’d seen elsewhere. It’s going to look perfect once our bathroom is complete. We still have our main bathroom to do as part of the renovation, and we’ll definitely be coming back to order more from Impact Furniture.”

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Posted 5 months ago

“The pedestal dining table was well packaged and arrived in good time. We are very pleased with it- stylish, good quality and value for money. The extending mechanism works well. Took a little while to assemble, but well worth it”

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Posted 6 months ago

“Looks great and is providing the wall storage I need. The cupboard is solid and the person putting it together said that everything needed was included and it was fairly straightforward to put together.”

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Posted 6 months ago

“Lovely design. Swift delivery. LEDs are very bright. 9/ 10”

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Posted 6 months ago

“Looking for a smaller slim mirrored cabinet to replace an old one, following an en-suite refurbishment this one was perfect ordering and delivery was straightforward. Customer service and warranty also excellent as door replaced due to transit damage despite excellent packaging. Fortunately the warehouse was close by so arranged a swap. Assembly was easy and the finished product feels robust. I recommend Impact Furniture and this cabinet for a smaller space.”

Impact Furniture 5 star review on 17th June 2025

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Posted 8 months ago

“We are really pleased with the furniture bought from Impact Furniture (bed frame, bedside cabinet and chest of drawers). The customer service is excellent and when we had to ask for a couple of parts that were not correct, it was dealt with promptly. The delivery company were not so great unfortunately and delivery is quite expenseive but that does not take away from Impact Furniture so I would definitely order from them again.”

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Posted 9 months ago

“Our bed is my favourite piece of furniture in our house. I was mortified when the lights stopped working but after contacting Matthew within a few hours he had identified the part and arranged a free replacement (despite me having very limited information to give him). After sales care is so important and these guys have it in abundance. Highly recommended.”

Impact Furniture 5 star review on 15th May 2025

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Posted 9 months ago

“Really pleased with the quality of the unit. Delivery was fast. There was a small issue with the courier only delivering part of the order which was in 2 boxes. I raised this with impact and it was sorted then same day..very impressed with their customer service.”

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Posted 9 months ago

“The order has been processed promptly and the order arrived quicker than expected. The installation was easy and the quality seems very good.”

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Posted 10 months ago

“Great product, bought this vanity is it in my master home and now bought again for my new house.”

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Posted 10 months ago

“I recently purchased furniture from Impact Furniture Limited, and I am very impressed with the entire experience. From the moment I browsed their collection to the final delivery, everything was seamless and stress-free. Their customer service team was incredibly responsive, addressing all of my questions with professionalism and care, arranging delivery at a date convenient to me. If you're looking for top-notch furniture that combines elegance, durability, and functionality, I highly recommend Impact Furniture Limited. They truly made a lasting impression, and I’m thrilled with my purchase!"”

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Posted 1 year ago

“Excellent product and service , unable to fault Thankyou”

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Posted 1 year ago

“Ordered my kitchen, quick delivery, good value for money, nice finish”

Impact Furniture 5 star review on 3rd February 2025

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Posted 1 year ago

“We shopped around for a replacement bedframe and found this to be good value for money, great product. Ottaman is very useful, touch sensitive dimable bedside lights and USB charging slots.”

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Posted 1 year ago

“Really pleased with the office desk and pedastal we ordered from Impact Furniture. Quick delivery, its gret quality and looks great in my office,”

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Posted 1 year ago

Impact Furniture is rated 4.6 based on 963 reviews