Impact Furniture Reviews

4.79 Rating 403 Reviews
95% of reviewers recommend Impact Furniture
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Phone:
01954 710035

Email:
sales@impactfurniture.co.uk

Location:
Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
average delivery time
Within 5 Days
on-time delivery
Greater than 89%
accurate and undamaged orders
Greater than 87%
Customer Service
communication channels
Telephone, Email
5
Anonymous
"Really pleased with the sideboard I purchased very good quality comes flat-packed but not hard to erect and all the fitting are good quality would definately recommend"
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Posted 7 months ago
5
Angela
"Arrived very quickly, two days, had a problem with one if the panels which was sorted out so quick, had it assembled three days later, very good value, looks lovely, very shiny. Would use Impact again x"
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Posted 1 year ago
"Very small wouldn’t recommend very disappointed with it"
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Posted 1 year ago
"A great quality item but took ages to build: the hardware was all mixed up in one bag (took half an hour to sort out) and assembling was fiddly. But overall happy with the end result."
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Posted 4 days ago
Visit Website
"Fast delivery good quality product!!"
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Posted 6 days ago
"Very bad instructions, could be made much better if parts were labelled. Took hours to put together however doors do not hang level or close properly. All in all looks terrible, will definitely have to replace it. Would not recommend to anyone to purchase as total waste of money and time."
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Posted 6 days ago
"Delivery was prompt and efficient. However, actually putting the unit together was an absolute nightmare. There was no organisation of pieces-everything from the largest side to the smallest screw had to be individually identified. I’ve been putting flat pack furniture together for nearly 50 years and in recent years have been impressed how easy most manufacturers now make it - but not this one. It was like the early days from MFI. I certainly wouldn’t want to do it again."
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Posted 1 week ago
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Posted 3 weeks ago
"Very good service and quality Furniture!"
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Posted 1 month ago
"Great items, not the easiest to put together but the finished product looks impressive. Efficient delivery and good customer service...definitely recommend."
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Posted 1 month ago
"Really helpful customer service"
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Posted 1 month ago
"great quality furniture, easy to assemble"
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Posted 2 months ago
"Good quality, delivery good, instructions needs more detail. Would definitely use again,"
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Posted 2 months ago
"Great service, fast delivery, high quality of the two sideboards I purchased. Very likely reccomend to everyone."
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Posted 2 months ago
"Good quality and looks good. Requires a bit of patient to assemble it."
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Posted 2 months ago
"Very happy with these guys. Ordering was easy and delivery next day and well packaged. Item quality is very good and matches their motto “if it is something that does not live up to our expectations - we simply won’t sell it.“. Overall very impressed and will definitely order again in the future."
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Posted 2 months ago
"Decent quality affordable price"
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Posted 3 months ago
"Excellent service and rapid dispatch. Very pleased with the quality of the goods. Thank you and I will shop with you again."
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Posted 3 months ago
"Zamowilismy dwie komody. Wszystko ekstra. Obsluga na szostke. Kontakt szostka. Dostawa szybka i mily kierowca. Wszystko na palecie otwierane dopiero przy drzwiach lub na zyczenie w samochodzie. Super polecam."
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Posted 3 months ago
"The furniture was easy to build. Although time consuming it was worth it in the end. The instructions are clear and do give you step by step pictures. The quality is great. Communication with the company was fault less and they were delivered on time."
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Posted 3 months ago
"Very good service. Quick delivery. Thank you."
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Posted 3 months ago
"Everyone that sees my Living Room set is impressed. If I have any suggestions, it is that your website identifies the materials used, as tops made of chipboard not only cheapens what is a very stylish product but also is not the best surface for cleaning. The experienced flat-pack assemblers explained that it is normal practice to identify the parts in each box, and as this had not done, all had to be opened before starting. Mixed fittings were all in one bag, the assembly drawings were inadequate and a translation of the instructions in to English would have been appreciated. There were a couple of misalignment problems in the set which they worked around. It does look good."
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Posted 4 months ago
"Item arrived promptly and inseuctionsforassembly were easy to understand"
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Posted 4 months ago
Impact Furniture is rated 4.79 based on 403 reviews