Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.63

4.6 Rating 974 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 974 reviews

Shipping & Delivery
Delivery Methods	Courier

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Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The further looks great but the instructions to assemble it were poor. No labels on the parts and the screws and bolts were all together in a big bag. The display cabinet took six hours to assemble with two people It would be better if these were labeled and the screws were in separate bags labeled”

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Posted 1 week ago

“Updated Review. I had a miss delivery from the company which was very frustrating. Credit to Impact Furniture, they were very responsive and able to resolve the issue the next working day. Four stars at the moment until I receive the product.”

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Posted 3 weeks ago

Thank you for taking the time to update your review, we really appreciate it! We're very sorry again that your original delivery was delayed due to an unexpected vehicle breakdown experienced by our delivery partner. We completely understand how frustrating this was, As soon as we became aware of the issue, we contacted you, apologised, and arranged a new delivery date that was convenient for you. We're pleased we were able to resolve the matter promptly and hope you're delighted with your purchase once it arrives. Thank you again for your patience, understanding, and for recognising our customer service. It means a great deal to our small family run business! Kind regards, Team Impact

Posted 3 weeks ago

“The company advised my order 1066434075 would be delivered today (10th July) so I take time off work to be at home between 8am to 6pm and no one turned up. Credit to Impact Furniture, they apologised and handed my case the next working day with a new delivery date booked to accommodate. Appreciate the support!”

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Posted 4 weeks ago

Thank you for sharing your update, Kev. We’re glad to hear you felt supported and that a new delivery date was arranged promptly. If there’s anything else you need from us, please let us know! Kind regards, Team Impact Furniture

Posted 4 days ago

“Would of loved to give 5stars But I wasted 3 days for delivery and was then lied to by the delivery company. So whilst problem was not directly impacts fault. It was caused by there choice of delivery company”

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Posted 1 month ago

Thank you for your feedback. We are sorry the delivery experience fell short of expectations. While the delay and incorrect information came from the courier, we appreciate that this reflects on the overall service you received from us. We continually review carrier performance and will take your comments into account when assessing our delivery partners. We have already started a process of partnering with an alternative company. We are pleased to see that, aside from the delivery issue, your experience would otherwise have merited a 5 star review.

Posted 1 month ago

“Really good quality for the price. I will buy again.”

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Posted 2 months ago

Thank you for your review and for choosing our Star Grey Gloss Kitchen Cabinets. We work hard to combine quality, style, and affordability, so we are delighted to hear that you were pleased with the quality of your kitchen and felt it offered great value for money. Thank you for your support of a small family business, and we look forward to serving you again in the future. Best wishes, Team Impact

Posted 1 month ago

“So the Oak Ribbed furniture, having just built 2 bathroom storage sets (Each set comprising of one floating storage unit and a two drawer floating sink unit with a sunken sink) i think both are good quality and would highly recommend. The only reason i havent given 5 stars is that in the wording they put you need a special waste attachment for the sink which you can purchase separately. If i'm spending £1000 on furniture, why did you not simply include it in the overall bundle. (I didnt read the small print and had to quicky purchase seperately. My fault i know, but it would make sense to add it in as people need it.”

Impact Furniture 4 star review on 2nd June 2026

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Posted 2 months ago

Thank you for taking the time to leave a review. Your bathroom looks absolutely stunning, the oak ribbed finish of the furniture complements your chosen interior design beautifully. We are delighted to hear that you were pleased with the quality of the furniture and would recommend it to others. We also appreciate your feedback regarding the waste kit. We have taken your comments on board and will certainly consider creating bundled options that include the waste kit to make the purchasing process simpler and more convenient for our customers. Thank you again for your valuable feedback and for choosing Impact Furniture. Best wishes, Team Impact

Posted 1 month ago

“Great outside furniture, delivered on time”

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Posted 2 months ago

Thank you for purchasing our 3 Seater Wooden Garden Bench in Sage Green and for taking the time to leave us a 5 star review. We are delighted to hear that you were happy with the furniture and delivery service. We hope you and your family enjoy your outdoor entertaining space and make the most of it throughout the summer. Thank you again for your support. The Impact Furniture Team

Posted 2 months ago

“Very, very happy with the 3 cube Aruba bathroom units. The finish is lovely and they were fairly easy to put together They make a great alternative to the 'usual' bathroom cabinet”

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Posted 2 months ago

Thank you so much for your lovely review, Dianne. We are delighted to hear you are happy with the Aruba bathroom units and that you found them straightforward to assemble. The Aruba range, with its curved edges is definitely adding an eye-catching detail to the bathroom interior. We hope you enjoy them for many years to come. Best wishes, team Impact.

Posted 2 months ago

“The best service”

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Posted 4 months ago

“The units look great in our regenerated bathroom, we’re straight forward to build! All delivered in time”

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Posted 4 months ago

“Great good value”

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Posted 4 months ago

Thank you for your review. We are really pleased to hear that you are happy with the value of our bathroom furniture. The Classic Oak freestanding bathroom vanity with sink is part of our Classic range, which also includes matching pieces should you wish to expand your set in the future. We truly appreciate your feedback, and thank you again for choosing Impact Furniture.

Posted 4 months ago

“Arrived well wrapped. Info book said 2 men 1.5 hours. It took 1 woman 1hr 15. Solid cabinetry. Stands lovely in bathroom”

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Posted 5 months ago

“Very pleased with unit strong and sturdy, only complaint was cellophane on doors was hard to get off and has left doors really sticky”

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Posted 5 months ago

Hi Jill, Thank you for your review, we are so pleased to hear you are happy with your Nuvo Black Fluted Small Sideboard. We really appreciate you taking the time to share your feedback. We are sorry to hear the protective film on the doors was difficult to remove and left them feeling sticky. We will certainly pass this feedback on to the manufacturer so this can be improved going forward. Your space looks lovely, and the sideboard pairs beautifully with your wall panelling, this is a really stylish setup. If there is anything we can help with, please don’t hesitate to get in touch. Kind regards, Impact Furniture Customer Care Team

Posted 5 months ago

“Furniture was delivered promptly and good quality. Wasn't clear about one part of assembly so emailed them and received reply to help me within 10 minutes.”

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Posted 7 months ago

Dear Belinda, Thank you very much for your lovely review and for choosing our White Gloss and Oak Alameda Hallway Furniture Set. We are really pleased to hear that your order was delivered promptly and that you’re happy with the quality. We are glad we could quickly help clarify the assembly step for you, our team is always here ready to help. Thank you again for your custom and we hope you enjoy your new hallway furniture for many years to come. Kind regards, Impact Furniture Team

Posted 6 months ago

“I ordered a complete kitchen of 11 units for a small studio apartment and the service has been amazing. Apparently everything was in stock except for one unit due to the door choice. Impact offered to ship the entire kitchen immediately and follow up with the door a month later to avoid any delay. Deleivery was excellent and the build and installation with the instructions was simple. Many thanks and I will certainly use again in the future. If I have one gripe, they do not supply cosmetic end panels so I bought an extra cabinet to use the door and plinth to build my own.”

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Posted 8 months ago

Thank you so much for taking the time to leave such a lovely detailed review. We are delighted to hear that your Ella white gloss kitchen was delivered promptly and that the installation process was straightforward. We always aim to minimise delays where possible, so we’re pleased our solution of shipping the kitchen immediately and following up with the remaining door worked well for you. It’s also great to know the delivery and overall service met your expectations. Thank you as well for your honest feedback regarding cosmetic end panels. We regularly review products based on customer input, and feedback like yours genuinely helps us improve our offering. We really appreciate your recommendation and would be more than happy to help again in the future. Kind regards, team Impact

Posted 7 months ago

“Great quality bathroom funriture at a good price, and exactly as described. Delivery was quick and arrived within the expected timescale.”

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Posted 8 months ago

Thank you so much for your lovely review! We are delighted to hear that your bathroom furniture set — Classic bathroom vanity unit and mirror — arrived quickly and met your expectations in both quality and style. We really appreciate you choosing Impact Furniture and are so pleased that happy with your purchase. If you ever need anything else, we are always here to help!

Posted 8 months ago

“Lovely colour but the closer of the drawers are very bad to close they are not soft closures very rough.”

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Posted 8 months ago

Thank you for purchasing our Adel Cashmere Beige Double Vanity Unit — we also love the beige colour way, it's really is beautifully soft and calming. I’m sorry to hear you’re finding the drawers difficult to close. The drawers are fitted with smooth soft-closing runners, but they do need to be adjusted during installation to achieve the correct alignment. On the last page of the instructions you’ll find a guide showing how to regulate the runners. The mechanism allows you to move each drawer up, down, and side-to-side, ensuring they glide smoothly and don’t clash with the other drawer once aligned. If you’d like, we can also send over a short video showing the adjustment points. Please let me know how you get on — happy to help further!

Posted 8 months ago

“like the furniture but slow delivery and that is why i only gave 3 stats and not five”

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Posted 8 months ago

Thank you for purchasing our Ostial Wide TV Cabinet with Storage. We’re really glad you like the furniture, and we appreciate your feedback. Regarding delivery, this item is one of the products we don’t keep in stock in our UK warehouse. For this reason, we advertise the longer four-week delivery timeframe, and it seems your order was fulfilled within that period. As the goods are manufactured in Europe and shipped in weekly consignments, we always do our best to deliver sooner whenever possible — and many orders do arrive earlier than the stated four weeks. Thank you again for your purchase, and we hope you enjoy your new cabinet. If there’s anything else we can help with, please feel free to contact us.

Posted 8 months ago

“Great service, speedy delivery and the units look great! It will look gorgeous once everything is finished (tiling, painting etc)”

Impact Furniture 5 star review on 13th November 2025

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Posted 8 months ago

Thank you for sharing the image of your beautiful kitchen. The Nora navy blue kitchen cabinets look absolutely stunning in your space. You have done an amazing job with the kitchen planning and achieved a very aesthetically pleasing, symmetrical layout. If you have a chance, we would love to see an update of the finished project, as we are curious to see which splashback, flooring, and wall colour you chose. Many thanks for your custom.

Posted 8 months ago

“Very pleased with the product and very well packaged! Shame the matching wall hung cabinet isn't available, would of really enhanced the look. Only minor feedback is don't attach the bottom draw sliders as per instructions until the cabinet has been constructed, otherwise you can't turn the screws on the base”

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Posted 9 months ago

Thank you for purchasing Adel bathroom wall hung vanity unit in Oak, upon your suggestion we are introducing a matching tall bathroom cabinet in the next few weeks. We hope you enjoy your fluted bathroom furniture for years to come. Best wishes, Team Impact

Posted 9 months ago

Impact Furniture is rated 4.6 based on 974 reviews