Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 953 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

Write Your review

Tell us how Impact Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Impact Furniture 5 star review on 18th May 2025

Sam Evans

Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication Quick delivery Item as described”

Helpful Report

Posted 5 years ago

“Delivery as planned, although it’s not particularly fast. Furniture good quality and instructions functional. Priced reasonably for the quality, would order from them again.”

Helpful Report

Posted 5 years ago

“Very happy with the furniture. It would have been 5 stars if the wooden piece on the top came in one curved piece rather than 2 pieces joined together. You can see and feel the gap slightly.”

Helpful Report

Posted 5 years ago

“Very quickly delivery. Highly recommend”

Helpful Report

Posted 5 years ago

“Good product”

Helpful Report

Posted 5 years ago

“Instructions weren't easy to follow but happy with the overall product”

Helpful Report

Posted 5 years ago

“service and products were very good. Response to minor problem was quickly resolved.”

Helpful Report

Posted 5 years ago

“Very quick delivery, some parts were missing on my delivery but contacted impact via email and the parts were sent out immediately”

Impact Furniture 4 star review on 24th May 2020

Helpful Report

Posted 5 years ago

“Quick service, fantastic bed and good communication”

Helpful Report

Posted 5 years ago

“Really happy with our purchase and great value for money. Also really good customer service with prompt response time! A couple of the parts in our order had been slightly damaged (on corners) and they sent out replacements without any hesitation.”

Helpful Report

Posted 5 years ago

“Very good delivery and product is of good quality for the money”

Helpful Report

Posted 5 years ago

“Excellent service and delivery”

Helpful Report

Posted 5 years ago

“Good communication . Despite the lockdown”

Helpful Report

Posted 5 years ago

“Very pleased with the company and they're products.”

Helpful Report

Posted 5 years ago

“Very good customer service good products”

Helpful Report

Posted 5 years ago

“Very good service, full communication received regarding my order. Product ideal for the purpose required. All components securely wrapped on receipt and no missing or damaged parts.”

Helpful Report

Posted 5 years ago

“I received the wrong colour of the bar (it came with brown. I asked for the white one only) The display came without one element inside. I sent a several emails to clarify the problem. I been told by email that they are going to send me the missing part more than two weeks ago. They didn't respond to my last email. They didn't send me the missing element they promised to do.”

Helpful Report

Posted 5 years ago

Replacement part was shipped within 5 days of original order.

Posted 4 years ago

“The quality and instructions very good Very satisfied”

Helpful Report

Posted 5 years ago

“Lovely A* good quality”

Impact Furniture 5 star review on 19th May 2020

Helpful Report

Posted 5 years ago

“Customer service very helpful. Thanks”

Helpful Report

Posted 5 years ago

Impact Furniture is rated 4.6 based on 953 reviews