Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.64

4.6 Rating 953 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 18th May 2025

Sam Evans

Impact Furniture 5 star review on 19th February 2025

Tracey Wallace

Impact Furniture 5 star review on 3rd February 2025

Lynette McGinn

Impact Furniture 5 star review on 3rd December 2024

Sarah Stoddart

Impact Furniture 5 star review on 21st July 2024

Barry Sallis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fever 1 living room set.excellent product and very good service.Delivered 3 days from order”

Helpful Report

Posted 6 years ago

“Shocking experience wrong holes and bad feedback basically blamed us for wrecking unit. Two hinges missing hundreds of parts just dumped in a bag to try and make sense of. Door won’t close or match up due to holes being in wrong place .... impact furniture blamed us for breaking the hinges with force. Disgused and angry paid £220 FOR THIS TAT THAT WE COULD OF BOUGHT A BETTER ONE AT B&M”

Helpful Report

Posted 6 years ago

Thank you for your review, we have investigated and after reviewing images provided, we believe issues were due to incorrect assembly however despite this we have offered an option of free parts and free technical advice. Unfortunately, customer has not responded to our emails and stopped communicating. We urge our customers to contact us if they have any issues as we are always willing to help. Kind regards, Impact Furniture

Posted 6 years ago

“Excellent service. Delivered quickly. Very happy with the product. Will definitely use again”

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Posted 6 years ago

“Well done you said it's you can be delivered at 1 o,cOrkney and it's Thanks you are number one”

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Posted 6 years ago

“Well packed and a great unit”

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Posted 6 years ago

“Excellent seller, high quality of service and products. Highly recommended.”

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Posted 6 years ago

“very nice Furniture kitche look good”

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Posted 6 years ago

“Very impressed by prompt delivery and pleased with units.”

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Posted 6 years ago

“I'm happy. Only the lack of item marking is the only problem”

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Posted 6 years ago

“Fast service, packed well, would definitely buy from them again.”

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Posted 7 years ago

“Excellent service and prompt delivery”

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Posted 7 years ago

“Very good customer service.ordered items arrived very quick.excellent units.very pleased thank you.”

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Posted 7 years ago

“We ordered a large wall mirror which arrived in excellent time. It was of excellent quality and we were so pleased that we ordered a second one for another room. We can highly recommend Impact. We recently misled one of the special mirror wall screws after decorating and I rang the company for information about our missing screw. They quickly sent us replacement screws which they had spare. A great company who obviously care about their customers. 🙂 Excellent!!!”

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Posted 7 years ago

“My husband took all day to put together not very happy as the doors are so hard to put on the frame when it’s attached to the unit like onstructions said looks nice though if he can finish putting it together”

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Posted 7 years ago

“Great unit and looks lovely when built. Definitely not the easiest to build though.”

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Posted 7 years ago

“Prompt delivery of computer chair which was marked on the back”

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Posted 7 years ago

“Was disappointed that my t.v. Cabinate wasn't a high gloss all over finish,not just the cupboard doors,also one hinge was faulty,had to go & buy more.”

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Posted 7 years ago

“we bought two display units from this company and they arrived a day earlier than the expected date, they were very well packed so there was no damage to the units and the glass within i would have no hesitation in recomending impact furniture to anyone. well done impact we need more companies like yourselves”

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Posted 7 years ago

“Arrived very quickly, two days, had a problem with one if the panels which was sorted out so quick, had it assembled three days later, very good value, looks lovely, very shiny. Would use Impact again x”

Impact Furniture 5 star review on 9th August 2018

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Posted 7 years ago

Thank you for posting an image of your Lily Glass unit. Best wishes from Impact Furniture

Posted 6 years ago

Thank you for posting an image of Lily Glass sideboard. Best wishes from Impact Furniture

Posted 6 years ago

“Delighted with unit but husband not so happy with assembly instructions- very confusing”

Helpful Report

Posted 7 years ago

Impact Furniture is rated 4.6 based on 953 reviews