Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.62

4.6 Rating 980 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 980 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

Write Your review

Tell us how Impact Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Impact Furniture 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was quick very pleased with the two sideboards I brought lights are very nice”

Helpful Report

Posted 7 years ago

“Mixed feelings on the sideboard I ordered, not as good quality as other pieces of furniture I have bought online, 'unseen'. The biggest issues are the doors which took me hours to finally get them fitted and having issues adjusting them....wouldn't reccommend.”

Helpful Report

Posted 7 years ago

“very satisfied with this order, item arrived really well packed and in top condition, very easy to assemble and looks great, therefore I rate this experience with a 5* rating and would use again and recommend Impact Furniture for their service and products.”

Helpful Report

Posted 7 years ago

“Professional service and very high quality goods. I recommend this company”

Helpful Report

Posted 7 years ago

“Good customer care”

Helpful Report

Posted 7 years ago

“Looks great built although instructions very difficult to follow”

Helpful Report

Posted 7 years ago

“Good price and very rapid delivery.”

Helpful Report

Posted 7 years ago

“Couldn't believe it came the day after ordering it good quality would use again x”

Helpful Report

Posted 7 years ago

“Brilliant! Love my new sideboard.”

Helpful Report

Posted 7 years ago

“Delivery info could be a bit more clear. Website states all orders purchased on a certain date will be delivered week commencing a certain week. Individual items state something different. The one I purchased stated 2-4 working days. I went ahead with the sale after checking the delivery T&C’s where it stated you would be contacted to arrange a suitable delivery date. This didn’t happen, even after I added extra info stating I would need to be informed of delivery date and given as much prior notice as possible so I could take time off work to be in for it. It ended up being sent via parcel force and the only notice I had was a generic text at 9pm the night before to let me know this. I did contact the company and they put off dispatch until later in the week so I could get the time off but it shouldn’t have had to be done that way. The delivery info on the website needs to clearly state that you need to be able to drop everything and be at home at very short notice in order to accept deliveries. If I’d known this I wouldn’t have placed the order, so maybe that’s why they don’t give this info as it would probably put a lot of people off if they actually work full time. Additionally the instructions to put the furniture together were very poor. Luckily I had someone do it for me and it took him 4.5 hours. If I’d been doing it myself I don’t think I could’ve done it based on those instructions.”

Helpful Report

Posted 7 years ago

“Very good product and service, Highly recommended.”

Helpful Report

Posted 7 years ago

“Item is lovely. Had to chase for delivery as was invoiced but hadnt been marked for dispatch, then was sent next day delivery. Would of been nice to have had delivery charge refunded as no update until i rang. But item is just as pictured.”

Helpful Report

Posted 7 years ago

“Overall I liked the design of the unit. However, it was advertised as white gloss & the size panels were not, so the overall look of the unit isn’t exactly as I anticipated it would be.”

Helpful Report

Posted 7 years ago

“Bought two different white cabinets - very stylist and look expensive”

Helpful Report

Posted 7 years ago

“The unit itself fits perfectly with our kitchen scheme of white and blue. My only point would be you put a black lead and plug for the lights! Would have preferred this to be white as well? However the unit looks great.”

Helpful Report

Posted 7 years ago

“Delivered on time and with no fuss. Easy to assemble and looks excellent. I will buy Impact furniture again!”

Helpful Report

Posted 7 years ago

“I’m very pleased with my unit it’s beautiful”

Helpful Report

Posted 7 years ago

“the furnature is first class but to have it delivered on a pallet on the drive and be told by the driver he only has to drop it at the door and not lift it in to the house is not exceptable my wife struggled to litf the table and chairs in future my decision to but from this company will be the delivey service”

Helpful Report

Posted 7 years ago

“Decent quality and looks nice. Instructions to assemble are not great. Only issue I had was after the unit was constructed, the draw didnt close flush on the top left corner, which is not good if you have OCD. I took it apart and assembled it again and had the same issue, which confirmed the issue was with the unit itself, probably down to the panel having a slight warp in it. I couldn’t be bothered go through all the hassle of returning it and getting a new one. Just gona have to put up with it.”

Helpful Report

Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

Impact Furniture is rated 4.6 based on 980 reviews