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Impact Furniture Reviews

4.6 Rating 967 Reviews
91 %
of reviewers recommend Impact Furniture
4.6
Based on 967 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Telephone
Read Impact Furniture  Reviews
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Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture  5 star review on 16th February 2026
Jill Diskin
Impact Furniture  5 star review on 16th February 2026
Jill Diskin
Impact Furniture  5 star review on 5th December 2025
Terence Lock
Impact Furniture  5 star review on 5th December 2025
Terence Lock
Impact Furniture  5 star review on 18th May 2025
Sam Evans
Impact Furniture  5 star review on 19th February 2025
Tracey Wallace
Impact Furniture  5 star review on 19th February 2025
Tracey Wallace
88
Anonymous
Anonymous  // 01/01/2019
very nice Furniture kitche look good
Helpful Report
Posted 7 years ago
Very impressed by prompt delivery and pleased with units.
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Posted 7 years ago
I'm happy. Only the lack of item marking is the only problem
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Posted 7 years ago
Fast service, packed well, would definitely buy from them again.
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Posted 7 years ago
Excellent service and prompt delivery
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Posted 7 years ago
Very good customer service.ordered items arrived very quick.excellent units.very pleased thank you.
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Posted 7 years ago
We ordered a large wall mirror which arrived in excellent time. It was of excellent quality and we were so pleased that we ordered a second one for another room. We can highly recommend Impact. We recently misled one of the special mirror wall screws after decorating and I rang the company for information about our missing screw. They quickly sent us replacement screws which they had spare. A great company who obviously care about their customers. 🙂 Excellent!!!
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Posted 7 years ago
My husband took all day to put together not very happy as the doors are so hard to put on the frame when it’s attached to the unit like onstructions said looks nice though if he can finish putting it together
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Posted 7 years ago
Great unit and looks lovely when built. Definitely not the easiest to build though.
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Posted 7 years ago
Prompt delivery of computer chair which was marked on the back
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Posted 7 years ago
Was disappointed that my t.v. Cabinate wasn't a high gloss all over finish,not just the cupboard doors,also one hinge was faulty,had to go & buy more.
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Posted 7 years ago
we bought two display units from this company and they arrived a day earlier than the expected date, they were very well packed so there was no damage to the units and the glass within i would have no hesitation in recomending impact furniture to anyone. well done impact we need more companies like yourselves
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Posted 7 years ago
Arrived very quickly, two days, had a problem with one if the panels which was sorted out so quick, had it assembled three days later, very good value, looks lovely, very shiny. Would use Impact again x
Impact Furniture  5 star review on 9th August 2018
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Posted 7 years ago
Thank you for posting an image of your Lily Glass unit. Best wishes from Impact Furniture
Posted 7 years ago
Thank you for posting an image of Lily Glass sideboard. Best wishes from Impact Furniture
Posted 7 years ago
Delighted with unit but husband not so happy with assembly instructions- very confusing
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Posted 7 years ago
Still haven’t received my item, had any emails or anything to let me know when it’s going to arrive!! Not happy when I’ve paid a lot for them and delivery charges
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Posted 7 years ago
Thank you for you comments. Our system sends two automated emails, one confirming the order and second one with approximate delivery dates. Third email is a dispatch notification and is being sent by the courier. Could you please check your spam box as occasionally emails end up there. I believe your order was delivered 24.07.18 . I sincerely apologise for the inconvenience caused and don’t hesitate to get in touch if you have any further questions. Kind regards, Impact Furniture
Posted 7 years ago
Easy transaction, fast delivery, good quality.
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Posted 7 years ago
Thank you for your custom. We are pleased you are happy with your purchase. Kind regards, Julia
Posted 7 years ago
Really nice looking kitchen, easy to install. Took a while to build myself but got there in the end. All parts fine and delivery was quick
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Posted 7 years ago
Thank you for your custom. We are pleased you are happy with your purchase. Kind regards, Impact Furniture
Posted 7 years ago
The delivery was very quick. Unfortunately both boxes were slightly damaged which meant that one of the pieces was damaged however Impact Furniture arranged to send a replacement part within a couple of days which arrived quickly and safely. The quality of the item is very good however we have since noticed there are a few small scrapes and dents but nothing too noticeable.
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Posted 7 years ago
Fantastic furniture x
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Posted 7 years ago
The cabinet had a labelled sticker which couldn’t be removed. Ruined the design.
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Posted 7 years ago
Thank you for your custom. I am sorry to hear that, if there are any issues do not hesitate to get in touch with our customer services team and we will offer prompt resolution. Kind regards, Impact Furniture
Posted 7 years ago
Impact Furniture is rated 4.6 based on 967 reviews