Impact Furniture Reviews

Name: Impact Furniture
Address: Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,, Great Gransden
Rating: 4.62

4.6 Rating 980 Reviews

91 %

of reviewers recommend Impact Furniture

4.6

Based on 980 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

01954 710035

Email:

sales@impactfurniture.co.uk

Location:

Unit 10 Hardwicke Ind Estate -WAREHOUSE ONLYHardwicke Rd, Hardwicke Road,
Great Gransden
SG19 3BJ

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Impact Furniture 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the sideboard I purchased very good quality comes flat-packed but not hard to erect and all the fitting are good quality would definately recommend”

Impact Furniture 5 star review on 24th February 2019

Helpful Report

Posted 7 years ago

Thank you for posting a photo of Lily unit.

Posted 7 years ago

“Terrible company. Unfair and unjust returns policy, beware. Will not refund money there is a manufacturing fault with the furniture. Again beware DO NOT buy from this company”

Helpful Report

Posted 7 years ago

Thank you for your review, we have investigated, and it appears the request to return was 6 months after purchase date and after product assembly had taken place. We understand you had trouble with assembly which after reviewing images provided, we believe was due to incorrect sequence of assembly however despite this we have offered an option of free parts and free technical advice. We offer standard 30 days returns policy and urge our customers to contact us if they have any issues as we are always willing to help. Kind regards, Impact Furniture

Posted 7 years ago

“They very quick the furniture was amazing and it was already built”

Helpful Report

Posted 7 years ago

“delivery was excellent and the product much better than i expected would use again”

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Posted 7 years ago

“Furniture ordered on Monday, delivered by Wednesday. Excellent service.”

Helpful Report

Posted 7 years ago

Thank you for your review, I am pleased we have managed 48 hr turnaround from the point of order to delivery of goods. We aim to provide best possible service. Best wishes, Impact Furniture

Posted 7 years ago

“What an amazing service, prompt delivery and very pleased with the furniture! Highly recommended!”

Helpful Report

Posted 7 years ago

“Great sideboard. Great value. Looks amazing!”

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Posted 7 years ago

“Fever 1 living room set.excellent product and very good service.Delivered 3 days from order”

Helpful Report

Posted 7 years ago

“Shocking experience wrong holes and bad feedback basically blamed us for wrecking unit. Two hinges missing hundreds of parts just dumped in a bag to try and make sense of. Door won’t close or match up due to holes being in wrong place .... impact furniture blamed us for breaking the hinges with force. Disgused and angry paid £220 FOR THIS TAT THAT WE COULD OF BOUGHT A BETTER ONE AT B&M”

Helpful Report

Posted 7 years ago

Thank you for your review, we have investigated and after reviewing images provided, we believe issues were due to incorrect assembly however despite this we have offered an option of free parts and free technical advice. Unfortunately, customer has not responded to our emails and stopped communicating. We urge our customers to contact us if they have any issues as we are always willing to help. Kind regards, Impact Furniture

Posted 7 years ago

“Excellent service. Delivered quickly. Very happy with the product. Will definitely use again”

Helpful Report

Posted 7 years ago

“Well done you said it's you can be delivered at 1 o,cOrkney and it's Thanks you are number one”

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Posted 7 years ago

“Well packed and a great unit”

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Posted 7 years ago

“Excellent seller, high quality of service and products. Highly recommended.”

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Posted 7 years ago

“very nice Furniture kitche look good”

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Posted 7 years ago

“Very impressed by prompt delivery and pleased with units.”

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Posted 7 years ago

“I'm happy. Only the lack of item marking is the only problem”

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Posted 7 years ago

“Fast service, packed well, would definitely buy from them again.”

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Posted 8 years ago

“Excellent service and prompt delivery”

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Posted 8 years ago

“Very good customer service.ordered items arrived very quick.excellent units.very pleased thank you.”

Helpful Report

Posted 8 years ago

“We ordered a large wall mirror which arrived in excellent time. It was of excellent quality and we were so pleased that we ordered a second one for another room. We can highly recommend Impact. We recently misled one of the special mirror wall screws after decorating and I rang the company for information about our missing screw. They quickly sent us replacement screws which they had spare. A great company who obviously care about their customers. 🙂 Excellent!!!”

Helpful Report

Posted 8 years ago

Impact Furniture is rated 4.6 based on 980 reviews