Terrible company. Unfair and unjust returns policy, beware.
Will not refund money there is a manufacturing fault with the furniture.
Again beware DO NOT buy from this company
Posted 1 year ago
Thank you for your review, we have investigated, and it appears the request to return was 6 months after purchase date and after product assembly had taken place. We understand you had trouble with assembly which after reviewing images provided, we believe was due to incorrect sequence of assembly however despite this we have offered an option of free parts and free technical advice. We offer standard 30 days returns policy and urge our customers to contact us if they have any issues as we are always willing to help. Kind regards, Impact Furniture
Posted 1 year ago
Impact Furniture is rated 4.72 based on 485 reviews

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