HUH. Store Reviews

Name: HUH. Store
Rating: 4.18

4.2 Rating 3,827 Reviews

83 %

of reviewers recommend HUH. Store

4.2

Based on 3,827 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

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Posted 1 year ago

“I ordered two items back in April with expected delivery times of 4-6 weeks. Having heard nothing for 2 months I contacted the Huh Store and no reply. Only after 3 more attempts did I get an email saying one item was due to be delivered - no actual response to any of my chasers. I have been chasing the other item since and I have had 2 replies saying it would be due within short periods of time but it is now mid-November and 3 subsequent chasers have gone without a response, including a request for my money to be refunded. They are a disgrace and I effectively have lost my money. I recommend nobody attempts to buy anything from them”

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Posted 1 year ago

“Fast delivery and very high quality products”

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Posted 1 year ago

“Excellent Service”

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Posted 1 year ago

“Service very good delivery very quick”

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Posted 1 year ago

“Good product and quick delivery”

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Posted 1 year ago

“Had what I wanted at a great price and I was massively surprised that it arrived the next day having only selected “standard” delivery. Really good 🙂”

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Posted 1 year ago

“I was really impressed at how quickly and securely my items were delivered. Very reliable and good selection of stock. Thank you!”

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Posted 1 year ago

“Very good quality and quick delivery”

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Posted 1 year ago

“Great item, received very quickly. Good price too.”

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Posted 1 year ago

“Nice design lovely colour.”

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Posted 1 year ago

“Delivery was super quick and the items were of great quality! Will shop here again :)”

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Posted 1 year ago

“Excellent selection of clothing and speedy delivery service. The clothes arrived well-packed and were exactly what I was looking for! Very happy with HUH. - thank you!”

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Posted 1 year ago

“I do NOT recommend Huh at all. Their customer service is absolutely appalling. No one has bothered to properly chase up a Kettle I purchased. I am still waiting for it after several requests to the company for help. I have never received such blatant unhelpfulness from a company before, I will not purchase from them again.”

Helpful Report

Posted 1 year ago

Hi Andrew, Thank you for your feedback. I'm sorry to hear there has been an issue with your Royal Mail delivery. I'm happy to see your order was promptly dispatched on Friday 3rd November using a Tracked 24 service within 4 hours of the order being placed and delivery was attempted the following day. I understand there have since been issues with the Royal Mail delivery attempts, however we have responded to all of your enquiries promptly (within less than an hour) and politely, and have been happy to assist in any way we can. We will continue to assist via email. Many thanks, HUH. Store

Posted 1 year ago

“Great retailer with wide selection of products, particularly love their home range and Peanuts themed items.”

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Posted 1 year ago

“Quick delivery and good quality product”

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Posted 1 year ago

“I recently made a purchase from HUH Store, and I couldn't be happier with my shopping experience. From start to finish, it was a seamless and enjoyable process. My item arrived on time and was well packaged. I highly recommend this online store. I will definitely be returning for future purchases.”

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Posted 1 year ago

“I have two outstanding issues with HUH., for which I haven't received any updates since the beginning of October. ISSUE 1 | RETURN/REFUND OF FAULTY ITEM Order #84630 17/07/23 - I contacted the support team about a faulty item 02/08/23 - The support team asked whether I'd prefer a replacement or refund — to which I replied I'd prefer a refund 07/09/23 - After not hearing back from them, I reached out again and they said they'd proceed with the refund 04/10/23 - I received the return label to send back the faulty item and posted it on the same day 07/11/23 - I still haven't received my refund, even after reaching out to the support many times ISSUE 2 | ITEM NOT DELIVERED Order #109508 03/08/23 - I placed an order at HUH. 15/08/23 - I received an email stating "We are currently awaiting an update from the supplier and expect your pre-order item(s) to be in transit shortly" 13/09/23 - I contacted the support team 28/09/23 - The support team replied "we would expect to be delivering within the next 2 weeks" 07/11/23 - I still haven't received my item, even after reaching out to the support many times”

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Posted 1 year ago

“The parcel arrived really quickly thank you”

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Posted 1 year ago

“Speedy delivery and good overall service”

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Posted 1 year ago

HUH. Store is rated 4.2 based on 3,827 reviews