HUH. Store Reviews

Name: HUH. Store
Rating: 4.18

4.2 Rating 3,828 Reviews

83 %

of reviewers recommend HUH. Store

4.2

Based on 3,828 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very fast and reliable service.”

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Posted 1 year ago

“I ordered it and paid extra money for next day delivery, however, it was delivered after 4 days. It is so sad that they said they would only refund the extra money for me, they didn't lose anything. and the refund has not gotten it yet.”

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Posted 1 year ago

“Fantastic products.”

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Posted 1 year ago

“Item arrived really quickly (with free delivery!), well packaged as it was a home item, friendly customer service that gave accurate stock updates, and perfect quality item.”

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Posted 1 year ago

“Terrible customer service. Bought a table in May this year with a 3-6 week lead time. Ended up taking 4 months to arrive and struggled with getting updates from Huh Store. They don't have a customer helpline number so communication only possible via email. Kept being told order should be with me shortly but didn't arrive. I eventually submitted a complaint via email a couple of weeks ago. Never heard anything back but then table arrived at my address out of the blue and with no prior notification of imminent delivery. I will avoid buying anything from this company in future.”

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Posted 1 year ago

“The experience with HUH is always great. Communication is great and so is the delivery time. Always earlier than expected.”

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Posted 1 year ago

“I have been waiting for a refund of an order I didn’t even receive for 12 days. No communication and have only been paid 150 of the 1,400 pounds I spent. Absolutely appalled with the customer service. Wont be shopping here again. That is a lot of money to me and means I cannot pay my rent this month”

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Posted 1 year ago

“Great price, quick delivery. Will definitely use again.”

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Posted 1 year ago

“Very fast delivery, good price too.”

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Posted 1 year ago

“HUH is fantastic. I love their products and I received my purchase really quickly. I will definitely buy again!”

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Posted 1 year ago

“Really pleased with my order. Delivery was quick and items were well packaged. Would recommend to friends and family.”

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Posted 1 year ago

“Fast delivery, good product”

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Posted 1 year ago

“Really great product and quick delivery!”

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Posted 1 year ago

“HUH has been lovely to deal with. The Order came very quickly, I needed to exchange it and the process was very clear and communication from the staff excellent. I'd happily recommend HUH to anyone.”

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Posted 1 year ago

“Purchased two pieces of Ferm Living items from this website back in June. Original estimated delivery date given is 20-25th of Aug, I am waiting till today without any communication/update from them. Last time after I posted a review on the website, Jack from the stored reached out on 3rd of Sep mentioned and promised that my items should be able to delivered to me in the next 2 weeks. Another 5 weeks over, no update, no communication, no refund, nothing. I really don't think there is any customer service they've provided. Really need some updates to understand what should I do.....”

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Posted 1 year ago

“Took about 5 days for the item to be dispatched”

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Posted 1 year ago

“Great product and price. Only downside was delivery - purchased on a Sunday evening for next day delivery, but it didn’t arrive until Wednesday unfortunately, which was when I needed it for. Could be a Royal Mail issue not the company. Lovely item though.”

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Posted 1 year ago

“Great selection of clothes and excellent delivery.”

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Posted 1 year ago

“My order arrived as promised and was in really well protected in the outer packaging. I will definitely order from HUH again. Thanks guys”

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Posted 1 year ago

“Great product, super fast shipping! Very happy with the purchase”

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Posted 1 year ago

HUH. Store is rated 4.2 based on 3,828 reviews