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Hersey & Son Reviews

4.9 Rating 7,498 Reviews
98 %
of reviewers recommend Hersey & Son
4.9
Based on 7,498 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
Hersey & Son 5 star review on 1st May 2025
Joanne Middleton
Hersey & Son 5 star review on 16th April 2025
Liza Elliott
Hersey & Son 5 star review on 27th March 2025
Gill Collyer
Hersey & Son 5 star review on 17th March 2025
Maria Fielding
Hersey & Son 5 star review on 4th March 2025
Raymond Reilly
Hersey & Son 5 star review on 17th February 2025
SUSAN DORMER
Hersey & Son 5 star review on 14th February 2025
Rosemary Dawson
Hersey & Son 5 star review on 14th February 2025
Rosemary Dawson
Hersey & Son 5 star review on 6th February 2025
Sharon Forster
Hersey & Son 5 star review on 30th January 2025
Darren Weston
Hersey & Son 5 star review on 28th January 2025
Anonymous
Hersey & Son 5 star review on 28th January 2025
Anonymous
Hersey & Son 5 star review on 24th January 2025
Helen Andrews
Hersey & Son 5 star review on 15th January 2025
Jess Val
Hersey & Son 5 star review on 15th January 2025
Jess Val
Hersey & Son 5 star review on 15th January 2025
Jess Val
Hersey & Son 5 star review on 10th January 2025
Anonymous
Hersey & Son 5 star review on 18th December 2024
Chris Ryan
Hersey & Son 5 star review on 4th November 2024
Rishi Verma
Hersey & Son 5 star review on 4th November 2024
Rishi Verma
Hersey & Son 5 star review on 4th November 2024
Rishi Verma
Hersey & Son 5 star review on 4th November 2024
Rishi Verma
Hersey & Son 5 star review on 17th October 2024
Susan Brown
Hersey & Son 5 star review on 8th September 2024
Catriona Hepburn
Hersey & Son 5 star review on 3rd September 2024
Charles Jones
Hersey & Son 5 star review on 2nd September 2024
Anonymous
Hersey & Son 5 star review on 1st August 2024
Anonymous
Hersey & Son 5 star review on 1st August 2024
Anonymous
Hersey & Son 5 star review on 22nd July 2024
Tara Langfrey
Hersey & Son 5 star review on 8th July 2024
Mark Diamond
Hersey & Son 5 star review on 3rd July 2024
Wendy Hammond
Hersey & Son 5 star review on 25th June 2024
Madeline Flint
Hersey & Son 5 star review on 17th June 2024
Josh Hughes
Hersey & Son 5 star review on 10th June 2024
Muhammed Mboob
Hersey & Son 5 star review on 26th May 2024
Linda Harris
Hersey & Son 5 star review on 22nd May 2024
Simon Eldridge
Hersey & Son 5 star review on 19th May 2024
Linda Clark
Hersey & Son 5 star review on 5th May 2024
Wendy Green
Hersey & Son 5 star review on 9th April 2024
Ruari Larkin
Hersey & Son 5 star review on 8th April 2024
Sharon Lambert
Hersey & Son 5 star review on 7th March 2024
Emma Konstantinou
Hersey & Son 5 star review on 13th February 2024
Anonymous
Hersey & Son 5 star review on 26th December 2023
Joanne Booth
Hersey & Son 5 star review on 26th December 2023
Joanne Booth
Hersey & Son 5 star review on 4th December 2023
Marcelina Sikorska
Hersey & Son 5 star review on 6th November 2023
Ms Safirah Irani
Hersey & Son 5 star review on 27th October 2023
Maria Kirk
Hersey & Son 5 star review on 25th October 2023
Susann
Hersey & Son 5 star review on 25th October 2023
Philip Doe
Hersey & Son 5 star review on 4th August 2023
Anonymous
Hersey & Son 5 star review on 1st August 2023
Lorraine Hulme
Hersey & Son 5 star review on 1st August 2023
Lorraine Hulme
Hersey & Son 5 star review on 26th July 2023
JOANNE
Hersey & Son 5 star review on 26th July 2023
JOANNE
Hersey & Son 5 star review on 22nd July 2023
Anonymous
Hersey & Son 5 star review on 27th June 2023
Caroline Cornwell
Hersey & Son 5 star review on 23rd June 2023
Jake
Hersey & Son 5 star review on 23rd June 2023
Tracy Campbell
Hersey & Son 5 star review on 23rd June 2023
Tracy Campbell
Hersey & Son 5 star review on 20th June 2023
Shauna
Hersey & Son 5 star review on 17th May 2023
Liz
75
Anonymous
Anonymous  // 01/01/2019
Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old
Helpful Report
Posted 2 years ago
I have purchased several items from Herseys over the years. One gift they forwarded straight to Australia on my behalf. Excellent service and good quality items.
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(Walton-on-Thames) - Posted 1 day ago
Have bought silver and stainless steel key rings for present and own use. I was very pleased with quality, look and presentation box etc. all of which arrived very quickly
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(Walton-on-Thames) - Posted 2 days ago
1st time I've ordered from Hersey & we are very happy with the St.Christopher pendant & ball chain. Before choosing Hersey, I scoured the Internet for similar necklaces - we liked the overall style & the addition of engraving. We got 10% discount as new customers & delivery was super quick. We love it, it's a gift for my mums carers 60th birthday, I'm sure she'll love it
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(Walton-on-Thames) - Posted 4 days ago
Bought the 20cm cross and curb chain for my grandsons birthday. Beautifully made and presented in a gift box and pouch. Solid piece of jewellery. Delivery was very fast too. Very happy with the item Thank you.
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(Walton-on-Thames) - Posted 4 days ago
I ordered 2 lockets for my twin granddaughter's birthday, they arrived within 2 days. Sadly one had a slight blemish, spoke to a very helpful lady, thanks Julia, who saw to it that the replacement was posted the same day as they received the return, arriving back to me the day after. Beautiful jewellery, and if there is a problem, wonderful customer service. Buy with confidence.
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(Walton-on-Thames) - Posted 5 days ago
Always happy with my purchases from Hersey & Son. I have bought several items and have always been completely satisfied with the craftsmanship and speed of dispatch.
Helpful Report
(Walton-on-Thames) - Posted 5 days ago
Excellent product and service could not have asked for better.
Helpful Report
(Walton-on-Thames) - Posted 6 days ago
Excellent customer service and delivery. The person who received the gift is very impressed
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
This is my third purchase from Hersey & Son which demonstrates how happy I am with purchasing their products. Robust, stylish and worth the cost I am completely satisfied.
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Arrived promptly and nice product
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(Walton-on-Thames) - Posted 1 week ago
I buy most of my Jewellery here and the quality is amazing. I recently had a problem with an earring and it as replaced.
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(Walton-on-Thames) - Posted 1 week ago
It was so easy to order what I wanted and it came very quickly . I was very pleased with my order . It was exactly what I wanted.
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(Walton-on-Thames) - Posted 1 week ago
The Bracelet orders for my sons birthday was perfect greta quality and arrived on time .
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(Walton-on-Thames) - Posted 1 week ago
I’m really disappointed in my order. The engraving is so small I can hardly read it. I wouldn’t have bothered if I thought it was going to be like this. Waste of time and money. Certainly wouldn’t recommend it
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Posted 1 week ago
A lovely company with gorgeous jewellery excellent service and outstanding customer service. Would highly recommend
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(Walton-on-Thames) - Posted 1 week ago
Really nice quality product, very pretty and I have a very happy wife with the gift I bought. Thank you.
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(Walton-on-Thames) - Posted 1 week ago
Thank you - bought these for a gift, they are perfect, nicely wrapped and came very quickly. I’m a happy customer!
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(Walton-on-Thames) - Posted 1 week ago
After a long online search I finally found the perfect item I wanted, only to order the wrong size! Hersey's were extremely helpful when I requested an exchange and I'm very happy with the silver cuff in my possession. I highly recommend Hersey's.
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(Walton-on-Thames) - Posted 1 week ago
My sister loved her earings for her birthday present. They are so lovely I want to buy some for myself! We love the fact they have a butterfly as much quicker to put on each day. Ordered and delivered in a few days. Very pleased.
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
The personalisation on the bangle is quite poor to the point I can’t actually read it without a magnifying glass. If that were clearer it would have been 5 stars
Helpful Report
(Walton-on-Thames) - Posted 1 week ago
Hersey & Son is rated 4.9 based on 7,498 reviews