Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,471 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Exceptional service rarely received sadly these days! First found item on line (silver bangle) - had a query regarding weight of silver, so sent a message. Received telephone reply back with 12 hours and proceeded to order item on line …it was a 70th birthday present … Rotal Mail actually managed to deliver within 48 hours. Package was beautifully wrapped and Silver bangle as EXACTLY what the recipient ….ME …. Wanted ! Hersey outdid every stall In Portobello Road and several at Silver Vaults !! Well done and thank you from this v happy and spoilt 70 year old”

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Posted 2 years ago

“I've bought several items from Hersey & I love the quality of their items. They are my first choice for anything silver.”

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(Walton-on-Thames) - Posted 1 day ago

“A super company supplying beautiful products!”

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(Walton-on-Thames) - Posted 1 day ago

“Loved the quality of the products and the speedy delivery. I love to support London based retailers. I have been wearing the t-bar chain ever since. Beautiful.”

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(Walton-on-Thames) - Posted 1 day ago

“Beautiful, hallmarked silver cross. Just what I was looking for.”

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(Walton-on-Thames) - Posted 2 days ago

“Excellent! How absolutely fabulous in this day and age to get great service, and quality products and a price you can afford, especially for a special occassion - well done Hersey & Son. I ordered the gorgeous childs heart bracelet with an engraving for my grand-daughter's 1st Birthday. I was unsure about the engraving, so called and spoke to your staff (twice!). The lady was very understanding, and made me feel it wasn't a problem - thank you. I made my decision, ordered the engraved bracelet, which arrived the following day - wow! I'll be shopping again. I've already recommended you to friends and family.”

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(Walton-on-Thames) - Posted 3 days ago

“It was a brillinat servicee. I ordered one day and two days later I recieved my packaae in tact. Great.”

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(Walton-on-Thames) - Posted 3 days ago

“Ordered for the 1st time , i am very happy with my purchase and goid quality”

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(Walton-on-Thames) - Posted 3 days ago

“The photograph of the necklace I ordered appeared to display additional link holes, which I had presumed would enable me to extend the chain. Aside from this, my experience was excellent. I needed to order a longer chain, and the exchange process was straightforward. After a brief phone call to clarify the exchange and extra cost, I received the chain on the very next day. I would certainly consider purchasing from them again.”

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(Walton-on-Thames) - Posted 4 days ago

“I’m so pleased with my purchase. It looks great. Fantastic service and delivery.”

Hersey & Son 5 star review on 5th April 2026

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(Walton-on-Thames) - Posted 5 days ago

“The item I bought arrived very quickly and I’m very happy with its quality. Thanks the excellent service!”

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(Walton-on-Thames) - Posted 5 days ago

“My husband was over the moon with his cuff for his 49th birthday! Fast delivery and beautiful craftsmanship! Thank you!”

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(Walton-on-Thames) - Posted 5 days ago

“Great service & very quick delivery, definitely recommend!”

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(Walton-on-Thames) - Posted 6 days ago

“Delighted by the quick and accurate fulfilment of my order. A nice chunky pair of silver cufflinks as a birthday present.”

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