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Hersey & Son Reviews

4.9 Rating 7,987 Reviews
98 %
of reviewers recommend Hersey & Son
4.9
Based on 7,987 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Hersey & Son Reviews
Hersey & Son 5 star review on 31st January 2026
Karen Armstrong
Hersey & Son 5 star review on 6th December 2025
Ann Shacklady
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
Hersey & Son 5 star review on 1st May 2025
Joanne Middleton
135
Anonymous
Anonymous  // 01/01/2019
“Great service. Quality item. Great communication and delivery”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“I recently bought a sterling silver curb chain from Hersey & Son and have had a really great experience. The item arrived well packaged with a lovely gift bag which gave a luxury feel. Unfortunately the chain I ordered was not to my desired length due to own personal preference but I contacted customer service and they quickly and efficiently responded and processed an exchange for me. The item was posted and arrived to me the following day. Thank you very much, I am pleased I chose your company to purchase this item.”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“Beautiful jewellery, great quality and value for money. Also very quick service.”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“Purchased the STERLING SILVER TUBULAR VASE 15cm as a silver wedding anniversary gift for my wife, as that is not until February’26 I can’t say if she will like it, but I am very pleased with my purchase. The vase is stunning, and the engraving perfect, easy to order and arrived promptly, only negative is that for a £600 purchase, the cardboard presentation box is fairly disappointing.”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“The earings were beautiful and from ordering to delivery was simple and a good experience”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“From ordering to delivery, truly excellent service.”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“A beautiful engraved silver bookmark arrived promptly”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“Excellent bracelet brought as a present for my Wife & she loves! Will definitely buy from Hersey again.”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“Very easy to place a order frist time ordering thought the order would take some time as it was an engraving and it was ordered and at the door in 2 days 😀”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“I bought a beautiful St Christopher for a leaving gift for a friend at work. It was delivered extremely quickly which I'm extremely thankful for especially after another company had let me down and didn't think to alert me that their delivery was going to be late. I didn't even have to wrap the gift as the box, bag and wrapping it came in was so beautiful. Thank you so much.”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“Ordered a silver heart locked for my great niece who recently lost her mummy , I had it engraved it arrived promptly and my great niece was extremely pleased with it. Thank you”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“Very good service, the beautiful silver engraved St Christopher key ring arrived on time and is very good quality therefore I cannot fault Hersey’s.”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“Easy to use website. Straightforward ordering and paying. The candlestick arrived incredibly quickly and was well packaged. It is absolutely gorgeous - just what I had hoped for. I would definitely use Hersey again.”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“absolutely perfect.”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“Items are excellent quality and well presented. Delivery was quick and arrived on time”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“Very good product and service bought this necklace for my grandsons baptism, great quality, highly recommend this company”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“Great customer experience and great product. The bracelet size guide was spot on!”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“Fantastic service! Excellent quality products and a wonderful customer service team, very happy with my Christmas gift purchase”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“Perfect product...with quick delivery!”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
“Ordered a bracelet with a silver moon attached for a special young lady !! really pleased, excellent quality and quick delivery.”
Helpful Report
(Walton-on-Thames) - Posted 11 months ago
Hersey & Son is rated 4.9 based on 7,987 reviews