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Hersey & Son Reviews

4.9 Rating 7,467 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent throughout- web site user friendly, ordering system simple, delivery schedule spot on and most important of all the recipient if my gift loves it”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Lovely silver jewellery and fast delivery, would definitely recommend. Have purchased from here a few times and wouldn’t hesitate to purchase again”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“bought this bangle for my sons 16th Birthday size XL. Could of gotten size smaller but with a bit of a squeeze it fits perfectly. Stunning quality and weighted 38G....nice and heavy which is what we wanted. Well done 👏🏼”

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(Walton-on-Thames) - Posted 10 months ago

“Very special and nice product”

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(Walton-on-Thames) - Posted 10 months ago

“Prompt and efficient service. Product - silver bangle arrived in perfect condition with engraving as requested. I’m sure our daughter will love her gift!”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“I recently purchased a solid silver birth certificate holder from Hersey & Son Silversmiths for my great grandson, and I couldn’t be more delighted with the entire experience. The craftsmanship is absolutely exquisite — elegant, timeless, and beautifully made. The engraving was flawlessly executed, adding a personal touch that made this gift truly special. From the moment I placed the order, the customer service was outstanding. The item arrived beautifully packaged and right on time, making the whole experience feel even more luxurious and thoughtful. Hersey & Son clearly take great pride in their heritage and the quality of their work, and it shines through in every detail. This will be a cherished keepsake for generations, and I would highly recommend Hersey & Son to anyone looking for a meaningful and beautifully crafted silver gift.”

Hersey & Son 5 star review on 22nd May 2025

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“An anniversary present for my husband Arrived nicely packaged in a couple of days Hope he likes it”

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(Walton-on-Thames) - Posted 10 months ago

“Product arrived exactly as we wanted it. Excellent quality.”

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(Walton-on-Thames) - Posted 10 months ago

“Really beautiful necklace for my son’s 18th birthday. Came really quickly and is exactly what we ordered”

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(Walton-on-Thames) - Posted 10 months ago

“I bought the silver ingot necklace for our Grandson’s 18th birthday present . I’m sure he will be very pleased with it when we give it to him on 28th May. I’m very pleased with my purchase .”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“I was stuck for thinking what to buy as a gift for my niece who is 40 soon and then just by chance, an email came through from Hersey with an exceptional 15% off discount over the weekend. This prompted me to look on Hersey's site and was then stumped what to buy - many more choices than my budget would allow. I settled for a bracelet and with the discount was what I could afford. It arrived promptly too and is beautifully presented in a gift box with polishing cloth and a small card with cleaning instructions and history of Hersey. After ordering I had a lightbulb moment and bought further gifts for more birthdays coming up which has helped me out considerably. They are all lovely silver gifts which I'm sure will be happily received. Thanks Hersey - next time will be a gift for myself.”

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(Walton-on-Thames) - Posted 10 months ago

“Recieved the boutainnaire yesterday. Absolutely delighted with the item and the engraving. Fast and efficient service. Will definitely buy from Hersey & Sons again. Thank you.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Lovely items as described”

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(Walton-on-Thames) - Posted 10 months ago

“Good service, I will recommend customers to purchase from you”

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(Walton-on-Thames) - Posted 10 months ago

“I have bought two engraved silver eggcups from Hersey recently. Beautiful objects- remarkably fast delivery ( considering engraving was involved- I thought it would take much longer for the eggcups to arrive?) recipients extremely happy with their silver gifts.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“Bought dog tag St.christopher for my son's birthday. It looked really nice and of good quality, with engraving done very well on the back. Reasonable price.”

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(Walton-on-Thames) - Posted 10 months ago

“I ordered a simple square cut bangle for my daughter-in-law's Birthday and had a message inscribed. She doesn't wear much jewellery but I am sure she will be delighted with this neat piece when she receives it and hope she will treasure it. It is lightweight, so it will not feel annoying around her wrist. The script inside is beautiful, the packaging I.e. bag, box and polishing cloth complete the item. I am so pleased (and am looking at earrings now!) and I would recommend Hersey to any potential buyer.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“This is the first time I’ve bought jewellery from this company and I’ve been very pleased with my purchase and the customer service. Would have no hesitation buying from them again and recommending them to family and friends.”

Helpful Report

(Walton-on-Thames) - Posted 10 months ago

“As usual great service and lovely silver products from Heresy & Son. This being my 3rd purchase all have been so well made. Latest a silver dog tag necklace for my Grandson’s 18th birthday which was engraved beautifully. I personally made a mistake on the order, which they immediately rectified. Our Grandson loves it.”

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(Walton-on-Thames) - Posted 10 months ago

“Very pleasing product and nicely packaged. Excellent communication.”

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(Walton-on-Thames) - Posted 10 months ago

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Hersey & Son is rated 4.9 based on 7,467 reviews