Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,474 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,474 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“I ordered a cross necklace for my nephew's confirmation from overseas. I needed a small note included in the gift and the service rep was excellent in communicating with me and included that in his package. I am very appreciative and recommend Hersey, not only for their products but for their excellent customer service!”

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Posted 3 years ago

Dear Annette Thank you very much for your kind review. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Beautiful jewellery. Very pleased withvitem and service. Thank you”

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Posted 3 years ago

Dear Joan Thank you very much for the review. We are delighted that you are happy with your purchase. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Always excellent service! Husband over the moon with his present! Thank you”

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Posted 3 years ago

“Prompt service good quality”

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Posted 3 years ago

“Easy online order, incredibly quick despatch, my friend loves the gift. Thank you very much.”

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Posted 3 years ago

“Really pleased with the necklace, lovely gift and cleaning cloth is a nice touch.”

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Posted 3 years ago

“Excellent and prompt service. Lovely product.”

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Posted 3 years ago

“Product of excellent quality and delivered on time.”

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Posted 3 years ago

“Great product and service. Gifts for two grandchildren on 18 th Birthday. Thank you.”

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Posted 3 years ago

“Having used Hersey & Son on quite a few occasions now, I feel confident that the goods and service always ensure I am delighted with the purchase and service.”

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Posted 3 years ago

“Would certainly purchase again from Hersey, very happy with the service and received a phone call giving some sound advice in regards to a design. Very good quality and recommend highly.”

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Posted 3 years ago

“It arrived when you said it would. Necklace was perfect”

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Posted 3 years ago

“I was very pleased to receive the beautiful silver cufflinks which will be a great anniversary present for my husband.”

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Posted 3 years ago

“Really happy with purchase and packaging and communication with Hersey. My first experience and very positive”

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Posted 3 years ago

“Very quick to process order and deliver”

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Posted 3 years ago

“Delivered promptly and well packaged”

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Posted 3 years ago

“Great quality, wide range, flexible ordering options and quick delivery. Really good find, will be using again.”

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Posted 3 years ago

“Fab service, fab bracelet”

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Posted 3 years ago

Dear Paula Thank you very much for your review. We are so happy that you are please with your purchase and the service you received. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Excellent service and beautiful products. Highly recommend this company.”

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Posted 3 years ago

“Speedy delivery and very helpful customer service”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,474 reviews