Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,474 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,474 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“Pleased to support a family business and a craft.”

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Posted 3 years ago

“Better than expected, absolutely lovely. Beautifully presented, packaged and despatched. A lovely gift.”

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Posted 3 years ago

“Purchased 2 large initials . Look very good quality. Very pleased with purchase .”

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Posted 3 years ago

“My silver cuff was for my 50th birthday, from my work friends. They came up with the message “kitchen brought us together, best friends forever”. It is beautiful, when it arrived I took it in to work to show the girls and they all loved it. What a special way to remember a wonderful birthday.”

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Posted 3 years ago

“I have now placed several orders for items, all of which are quality items. Would recommend 100%”

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Posted 3 years ago

“Always happy with the standard and delivery times.”

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Posted 3 years ago

“Beautiful candlesticks and excellent service all round. The candlesticks arrived promptly and we're packed well. Highly recommended!”

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Posted 3 years ago

“Purchased a silver key ring initially through notonthehighstreet , loved it so went direct to Hersey for 2 more keyrings engraved with children’s names as they are for christening presents. Very pleased with direct service and customer support when Royal Mail struggled to deliver!”

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Posted 3 years ago

“Lovely company, great products, always appreciate the discount codes!”

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Posted 3 years ago

“Great product and engraving!”

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Posted 3 years ago

“Bought as a present. Cross and chain very good quality and both hallmarked. Delivery was good very happy with purchase and would definitely recommend.”

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Posted 3 years ago

“Beautiful bracelet, such great quality. Arrived on time, excellent service thankyou”

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Posted 3 years ago

“The tie pin was beautifully presented coming wrapped in tissue and in its own little bag - a lovely little token for my husband-to-be to wear on our up-coming wedding day. Thank you!”

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Posted 3 years ago

Thank you for you lovely review Nicola. We are delighted that you are pleased with the tie clip. Wishing you a very happy Wedding day!

Posted 3 years ago

“Excellent First Class Customer Service - Super Fast Shipping as well - Highly Recommend Hersey & Son Products are Top Quality !!!”

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Posted 3 years ago

“Excellent silver pieces which I would highly recommend to friends and family”

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Posted 3 years ago

“Beautiful jewellery & cufflinks, exceptional customer service, order updates & fast delivery. I ordered two pairs of silver cufflinks with personalised engraving - one pair for my brother & one pair for my nephew, as gifts from me for them to wear at my wedding this May. I also ordered a beautiful bracelet for my gift to my niece to wear as my bridesmaid. I know they will all continue to wear their first in the future - as they are meant for my wedding but also for them to continue to wear. My nephew is 16 & my niece 14 so I wanted to buy them items they will treasure as they get older. Herseys enables me to find exactly the kind of gifts I was looking for. The engraving on the cufflinks is precise & elegant & the bracelet is beautiful & delicate yet sturdy as a fine chain bracelet with a heart pendant. All items arrived beautifully packaged & with cleaning cloths. I’m so pleased I came across Hersey Silversmiths when I was searching for cufflinks on Google. It also meant I had found a site with a wonderful choice of bracelets to choose from for my niece. Herseys is saved as a favourite for more purchases in the future. Thank you to the team at Herseys for being so friendly, professional & welcoming in their manner as well as creating such stunning items of jewellery.”

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Posted 3 years ago

Thank you for your lovely review, we are delighted that you are pleased with the cufflinks and bracelet. With many thanks Hersey Silversmiths

Posted 3 years ago

“Very good quality and next day service even though I didn’t request that so super pleased. Bought for nephew’s 18th birthday and he just loved it - thanks!”

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Posted 3 years ago

“Delighted with Hersey customer service and the Classic Sterling Silver Huggie Hoop Earrings. The 15 mm size is perfect to wear comfortably day and night. I needed to heal my ear piercing when it closed after many years and it was great to be able to apply surgical spirit and recovery cream whilst moving the hoop to and fro. Now all is well and they are pretty too.”

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Posted 3 years ago

“Super fast delivery with great personalised product (spitfire cuff links) Really happy with the product and packaging”

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Posted 3 years ago

“Beautiful cufflinks bought for a friend with his initials engraved. So pleased with them , lovely quality .Excellent customer service and communication. Would highly recommend this company.”

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Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,474 reviews