Hersey & Son Reviews

Name: Hersey & Son
Address: 14 Lyon Road, Walton on Thames, Surrey
Rating: 4.92

4.9 Rating 7,474 Reviews

98 %

of reviewers recommend Hersey & Son

4.9

Based on 7,474 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Hersey & Son 5 star review on 31st January 2026

135

Anonymous

Anonymous // 01/01/2019

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“I needed this trinket box at very short notice. Hersey made sure I received it. The box itself is so beautiful,the images on the website in no way do it justice and how lovely to purchase from an established master craftsman of a British company.”

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Posted 3 years ago

“Really sweet ideal for christening.”

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Posted 3 years ago

“Hersey responded promptly on a specific birthday item wanted, giving a link to the ideal gift at a good price. Able to easily order through the site and despatched same day with tracked delivery. Overall excellent service”

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Posted 3 years ago

“very happy with the purchase, will use Hersey again.”

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Posted 3 years ago

“Good quality bracelet, well packaged bought for myself but would make a great gift”

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Posted 3 years ago

“Easy steps to order. Delivery as per given. Very satisfied with silver child's bangle.”

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Posted 3 years ago

“I bought a necklace for my daughter and she loved it. I then bought one for myself. They are well made and really good value. Delivery was quick and the presentation was perfect. Will definitely use again.”

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Posted 3 years ago

“Lovely presented silver St Christopher However the picture of it was very deceiving Was disappointed of how small it was!”

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Posted 3 years ago

“Absolutely delighted with the Saint Christopher that we purchased from you and had engraved quality of the engraving was also exceptionally good and received quicker than expected ! certainly Would recommend”

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Posted 3 years ago

“Extremely pleased with my husband’s 60th birthday gift. Very quickly despatched and well packaged, a quality item that is comfortable to wear. Just a tiny criticism would be that the engraving was smaller than I’d expected but apart from that very happy.”

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Posted 3 years ago

“Really good service, arrived within time.”

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Posted 3 years ago

“So very pleased with fairy on a keepsake box, engraved. Gorgeous present for our granddaughter. Fabulous quality”

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Posted 3 years ago

“Very happy with both the service and product.”

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Posted 3 years ago

“Bought three children's personalised bracelets. Amazing quality with clear but subtle engraving. The product’s encasing and gift box etc. was wonderful and made the gift just perfect. I would 100% recommended this company and will be sure to use them again, so glad I stumbled across them.”

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Posted 3 years ago

“Can't fault delivery or quality of dog tag necklace purchased with engraving. Recipient was delighted with the gift”

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Posted 3 years ago

“Quick service”

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Posted 3 years ago

“Discovered Hersey when I was looking for a cross necklace so glad I found it, used several times now. The quality is always great and the items don't take long to arrive. I always now check the site when I'm looking for something.”

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Posted 3 years ago

“Thank you - really pleased with the quality of the item at a reasonable price and so well presented. Swift and easy process to order and kept updated about delivery. I will purchase from you again.”

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Posted 3 years ago

“Very impressed by the quality of the bracelet and it’s nicely packaged too. Feels much more special to order from an independent company.”

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Posted 3 years ago

Dear Amanda Thank you very much for the review. We are very happy that you are pleased with the bracelet that you purchased. Kind Regards Hersey Silversmiths

Posted 3 years ago

“Love it great craftsmanship beautiful piece”

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Posted 3 years ago

Dear Linda Thank you very much for your kind review. Kind Regards Hersey Silversmiths

Posted 3 years ago

Hersey & Son is rated 4.9 based on 7,474 reviews