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Hersey & Son Reviews

4.9 Rating 7,365 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,365 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service I had to order another necklace as the 1st 1 was too short my mistake they managed to get to me before Christmas and the jewellery is fantastic quality I will be interested to see when I send the 1st one back if the refund will be as speedy but so far wonderful”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Excellent efficient service. Pleased with goods”

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(Walton-on-Thames) - Posted 1 month ago

“Exquisite pieces. Excellent customer service.”

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(Walton-on-Thames) - Posted 1 month ago

“I bought a beautifully monogrammed napkin hook in sterling silver as a gift for my husband. I had a question which was answered via email immediately. The item I ordered was presented in a lovely box. Very speedy delivery too. Would definitely recommend these quality products.”

Helpful Report

(Walton-on-Thames) - Posted 1 month ago

“Fast, efficient service ajd well packaged. Thank you.”

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(Walton-on-Thames) - Posted 1 month ago

“A lovely necklace. Just the right length and superb quality. It’s a Christmas present so was pleased with packaging. Will definitely use again!”

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(Walton-on-Thames) - Posted 1 month ago

“Excellent service. Beautifully engraved and just what I wanted. Thanks”

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(Walton-on-Thames) - Posted 2 months ago

“The Bangle & Heart was beautiful 🤩! For Granddaughters 21st , so I was delighted ! Many thanks 😊”

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(Walton-on-Thames) - Posted 2 months ago

“Looking for a silver bracelet for my grandson's 21st, I looked for sources offering quality, good looks and a reasonable price. Hersey & Son appeared to offer all three and had good reviews. Once ordered I was kept advised of progress and the bracelet was supplied in a neat, portable presentation box.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Hersey & Son supplied a very attractive silver dish for my grand-daughter's christening which was engraved exactly as requested. Their service was excellent and we were kept informed of the order progress. The item was delivered in a rapid and secure fashion and I was deliighted the the end result. Thank you Hersey & Co.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“So glad I found this company. The necklaces I ordered are gorgeous, even better than I expected, great price and delivery was amazingly quick”

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(Walton-on-Thames) - Posted 2 months ago

“I am delighted with the quality of the jewellery I have received from Hersey. Good to deal with and quick to deliver.”

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(Walton-on-Thames) - Posted 2 months ago

“Happy with my purchase it’s a present for my daughter she will love it!”

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(Walton-on-Thames) - Posted 2 months ago

“Quick and courteous response when I needed to change the size of the bracelet I ordered.”

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(Walton-on-Thames) - Posted 2 months ago

“Easy to follow website, speedy delivery, and quality craftmanship.”

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(Walton-on-Thames) - Posted 2 months ago

“Beautiful products. Really good quality and affordable prices”

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(Walton-on-Thames) - Posted 2 months ago

“Very happy with product and speed of delivery.”

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(Walton-on-Thames) - Posted 2 months ago

“Purchased a star necklace for a little girl, arrived very promptly and well presented. Would definitely purchase again.”

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(Walton-on-Thames) - Posted 2 months ago

“Beautiful St christopher and chain . Exactly as described. Delivered super fast. Really impressed Have saved link to website for future Best wishes Lorraine”

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(Walton-on-Thames) - Posted 2 months ago

“Perfit size and great service. Very pleased with this lovely bangle. Thankyou!”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

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Hersey & Son is rated 4.9 based on 7,365 reviews