Login
Start Free Trial Are you a business? Click Here

Hersey & Son Reviews

4.9 Rating 7,031 Reviews
98 %
of reviewers recommend Hersey & Son
4.9
Based on 7,031 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Hersey & Son Reviews
Hersey & Son 5 star review on 12th June 2025
Anonymous
Hersey & Son 5 star review on 22nd May 2025
Daisy Connor
Hersey & Son 5 star review on 6th May 2025
Heather Potter
Hersey & Son 5 star review on 5th May 2025
Jamie Morrison
Hersey & Son 5 star review on 1st May 2025
Joanne Middleton
Hersey & Son 5 star review on 16th April 2025
Liza Elliott
Hersey & Son 5 star review on 27th March 2025
Gill Collyer
133
Anonymous
Anonymous  // 01/01/2019
Excellent customer service and beautifully made bracelet.
Helpful Report
(Walton-on-Thames) - Posted 1 month ago
Lovely team, and gorgeous jewellery. Prompt despatch and beautifully packaged too. Will definitely be purchasing more items, as they’re top quality. More than happy to recommend them to future customers too. Superb!
Helpful Report
(Walton-on-Thames) - Posted 1 month ago
I bought a four leaf clover necklace for my granddaughter as she starts secondary school tomorrow she loves it thanks
Helpful Report
(Walton-on-Thames) - Posted 1 month ago
Really nice silver chain for my son going on his travels thank you
Helpful Report
(Walton-on-Thames) - Posted 1 month ago
Gret Company and super quality
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
Very nice earings. Can tell they are quality. Bought them as a birthday present and she was delighted with them.
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
Great item, great service would recommend! ⭐️
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
The item arrived quickly and was of excellent quality
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
I needed a replacement item very quickly for something my grandson had lost. Hersey had the exact item (last bought four years ago) It was engraved and despatched to him in two days! Fantastic service.
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
A great product, a small silver box with the name of my god-daughter on it. Impeccable product and service.
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
Service delivery was excellent and the jewellery purchased is delightful. Products are well made and just what we needed for christening gifts for two little girls. Would recommend Hersey.
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
Easy website for an old Grandma to use. The silver napkin ring purchased for our grandson's Christening is beautiful. The delivery was fast and efficient. Thank you.
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
Very professional and great customer service - very easy to buy from - no hassle
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
So easy to order, standard delivery was very fast. Really lovely keyring loved the engraving of initials. A stylish keepsake for an 18th Birthday. Thank you.
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
Excellent service & communication. Beautifully packaged & excellent delivery time. Thank you.
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
Beautiful quality, brilliant quick service. Highly recommend.
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
It is a beautiful cuff and delivery was really quick. The size guide was really useful and you need to trust it because when it arrived it looked way too small but it actually isn’t, it’s perfect. Packaging and presentation is lovely too
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
1st time using Hersey and Son, ordered a silver bangle for my sons 21st birthday. It is beautiful,fantastic quality, really quick service. Wasnt sure how to pick the right size, quick phone call spoke to a lovely lady and got it sorted. Got to wait a couple of weks for his birthday yet but I know he will love it.
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
Bought earrings for my wife’s birthday, they were delivered quickly had no problems and my wife is delighted with them
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
I rarely (actually never) write reviews, as I just don't dedicate the time. However, I felt compelled to write one for your company, as I couldn't be happier with the quality of service and products supplied. I initially ordered a cross and chain with some personal engraving on it, after I upsettingly lost my previous one. Sadly, when it arrived (which was within a couple of days) the cross was much bigger than I anticipated (completely my own fault), and assumed I wouldn't be able to return it due to the personalised engraving. However, when I checked your returns policy, I was pleasantly surpised to learn I could in facrt return and receive a full refund (with the exception of the engraving cost, which I completely understand). I'm now in receipt of replacement cross and chain, which I order from yourselves and I'm so pleased with it. Thank you so much for your excellent service, as it's much appreciated.
Helpful Report
(Walton-on-Thames) - Posted 2 months ago
Hersey & Son is rated 4.9 based on 7,031 reviews