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Hersey & Son Reviews

4.9 Rating 7,031 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

Hersey & Son 5 star review on 16th April 2025

Hersey & Son 5 star review on 27th March 2025

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was given as a gift, absolutely love it, your jewellery is lovely a big fan! x”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I ordered a silver tooth fairy box on line and received it 48 hours later in the post. The article itself is beautifully made and as described. Lovely thoughtful packaging. Makes an excellent gift.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Beautiful Christening bangle, professionally engraved and arrived quickly in a nice pouch and box. Great company to deal with.”

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(Walton-on-Thames) - Posted 2 months ago

“Silver Star is beautiful which I purchased for my sister and I k ow she will love it 💖 I know it is small however it feels a strong necklace and not flimsy 💝 Delivery very quickly and packaged well, plus a cloth to keep the star shining . Thank you so much I love it and I would have no hesitation telling other people in purchasing.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Excellent quality, speedy delivery. Over the moon with my necklace. It was my second purchase and definitely not the last one.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Stylish small dish - good value for money - AND I could actually speak to someone about it! She also v kindly gave me a discount of 10% as it was my first order - which I missed doing on the online purchase. The parcel arrived v promptly.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Fabulous silver earrings”

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(Walton-on-Thames) - Posted 2 months ago

“The bracelet is absolutely beautiful, and just as chunky as I’d hoped. It was well packaged and was delivered quickly.”

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(Walton-on-Thames) - Posted 2 months ago

“Super qualité vraiment merci”

Hersey & Son 5 star review on 19th August 2025

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I ordered an engraved napkin ring for my grandson’s Christening. It came very quickly, was beautifully packaged and is exactly what I wanted. Thank you”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“The two engraved bookmarks are absolutely wonderful. We couldn’t be happier. Thank you!”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“I've been more very happy with every order i've had from Hersey. It's a professional and very efficient company. On the occasions I've had to speak to anyone they have always been very friendly and helpful. The items I've ordered have arrived promptly and well presented and packaged. Excellent quality too. I can confidently trust Hersey & Son. Thanks.”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Beautiful jewellery and packaging. Arrived on time and great service.”

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(Walton-on-Thames) - Posted 2 months ago

“Bought for my husband for our 25th anniversary, he absolutely loved the quality and finish. Service was fab, delivered before I knew it! Would definitely purchase again”

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(Walton-on-Thames) - Posted 2 months ago

“So pleased with the cross and chain I bought for my grandson, but unfortunately he lost it , but it was very nice”

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(Walton-on-Thames) - Posted 2 months ago

“A friend of mine turned 60,and all she wanted ( as she has everything) was a nice set of salt and pepper mills. So I spent time researching on the Internet, and found your company.. I liked the time line, the photos, and I knew I wanted to buy from you. It's ironic that non of her other friends that she has known alot longer than myself got her any mills, now all her friends want to order the same ones!! My friend absolutely loves them( the one I bought them for) And I will be honest, they are beautiful, they work very very well and I feel they are worth every penny of the price you put on them, thank you for the amazing workmanship👍”

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(Walton-on-Thames) - Posted 2 months ago

“Such a beautiful piece of jewellery... I love this bracelet and would recommend Hersey & Son to anyone who is looking for a nice piece of craftsmanship and excellent customer service!”

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(Walton-on-Thames) - Posted 2 months ago

“lovely chain, good quality, worth paying a little bit extra, my grandson was very happy with it”

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(Walton-on-Thames) - Posted 2 months ago

“Very efficient service and a beautiful product. This was a present, but will definitely be making a purchase for myself! Many thanks, H Mills”

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(Walton-on-Thames) - Posted 2 months ago

“Fabulous quality jewellery. Delighted with my bracelet. Will buy again!”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

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Hersey & Son is rated 4.9 based on 7,031 reviews