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Hersey & Son Reviews

4.9 Rating 7,365 Reviews

98 %

of reviewers recommend Hersey & Son

Company Reviews

Product Reviews

4.9

Based on 7,365 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Hersey & Son 5 star review on 31st January 2026

Karen Armstrong

Hersey & Son 5 star review on 6th December 2025

Hersey & Son 5 star review on 12th June 2025

Hersey & Son 5 star review on 22nd May 2025

Hersey & Son 5 star review on 6th May 2025

Hersey & Son 5 star review on 5th May 2025

Hersey & Son 5 star review on 1st May 2025

Joanne Middleton

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the tiny heart necklace as a present to myself. It is the most beautiful piece of jewellery I have ever had. The quality is amazing and the chain feels so strong from anything I have bought before. When I received the original chain I realised it was too long, even the exchange for the shorter chain was stress free. I am so pleased I have even bought one each for my daughters for Christmas 😍. Thanks so much x”

Helpful Report

(Walton-on-Thames) - Posted 2 months ago

“Hi… as always very outstanding customer and craftsmanship service.”

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(Walton-on-Thames) - Posted 2 months ago

“Very pleased with recent purchase of earrings Second time I’ve brought from you and really pleased”

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(Walton-on-Thames) - Posted 2 months ago

“Very pleased with both my purchases from Hersey & Son with this silver mens bracelet and St Christopher for my son, excellent quality work and fast delivery, would highly recommend Hersey for all your silver jewellery needs excellent craftsmanship.”

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(Walton-on-Thames) - Posted 2 months ago

“Beautiful cuff bangle excellent quality and super fast post. Than you”

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(Walton-on-Thames) - Posted 2 months ago

“Honest review… my order arrived and there was a small fault. Once I contacted customer services the issue was resolved very quickly. The replacement was sent & received very quickly. Very happy with my purchase.”

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(Walton-on-Thames) - Posted 2 months ago

“I order a silver bracket as a Christmas present for my daughter. It’s absolutely beautiful.”

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(Walton-on-Thames) - Posted 2 months ago

“First class service beautiful St Christopher necklace delivered quickly excellent quality would definately reccommend .”

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(Walton-on-Thames) - Posted 2 months ago

“My go to shop for quality engraved special presents, Thank you, you have never let me down”

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(Walton-on-Thames) - Posted 2 months ago

“I am delighted with the five Christmas gifts from I ordered from Herseys. The quality is excellent and the service has been outstanding. I will continue to buy from this company and have recommended it to family and friends.”

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(Walton-on-Thames) - Posted 2 months ago

“Absolutely over the moon with what I purchased. Just oozes quality”

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(Walton-on-Thames) - Posted 2 months ago

“I ordered a hammered polished bangle for my partner for Christmas which unfortunately was too big (I guessed the size) so I reached out to the Team at Hersey and requested to return this, which they responded very quickly and the return/refund was processed. I ordered the same bangle then in a smaller size, which arrived very quickly. Both bangles I received were beautifully crafted and will make such a special gift. Fantastic customer service and beautifully crafted jewellery.”

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(Walton-on-Thames) - Posted 2 months ago

“Brilliant first class service, from start to finish I highly recommend purchasing from this family business.”

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(Walton-on-Thames) - Posted 2 months ago

“Easy to navigate Web site. Beautiful and tempting products. Found just what I was looking for . Good service. I'd definitely recommend.”

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(Walton-on-Thames) - Posted 2 months ago

“Excellent quality and service. Package arrived quickly.”

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(Walton-on-Thames) - Posted 2 months ago

“Hersey solve my Christmas present options every year. My partner loves your products I simply have to 'chose' something she likes, which is basically everything”

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(Walton-on-Thames) - Posted 2 months ago

“I have purchased items from you in the past which I was extremely pleased with. This time the service was excellent and I received the item quicker than expected. I did not ask for the item to be engraved but wished afterwards I had. The person I gave it to was delighted with it.”

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(Walton-on-Thames) - Posted 2 months ago

“Beautiful jewellery, excellent quality. Would definitely recommend.”

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(Walton-on-Thames) - Posted 2 months ago

“I was delighted with the quality and look of all the items I have purchased. I have loved all my purchases from Hersey and particularly like the handmade feel.”

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(Walton-on-Thames) - Posted 2 months ago

“Ordered and received promptly lovely silver letting. Makes a nice gift and nicely presented gift bag adds to the finish”

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(Walton-on-Thames) - Posted 2 months ago

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Hersey & Son is rated 4.9 based on 7,365 reviews